Leveraging big data to provide smarter, more cost effective wireless solutions for building owners and operators

At Venue Intelligence we craft strategy, improve NOI, and optimize the tenant experience for CRE & MDU owners & developers through our curated list of partners. We provide wireless connectivity, SaaS and advisory services to enhance communication, mitigate risk and drive revenue with an unrelenting focus on the guest experience across diverse commercial real estate sectors and live events of all sizes.Our flagship product, Playbook, is a compelling & innovative platform designed for customers looking for a sustainable option to prevent reputational harm, improve resiliency and ensure business continuity across their entire ecosystem of building and/or event stakeholders.Advisory services include inbuilding DAS & WiFi, mobile wireless solutions for outdoor events & venues, electronic security solutions (access control, cameras, facial recognition, IT/OT), parking guidance systems and risk/threat assessments for diverse venues & event organizers.

Providing innovative wireless solutions to help building owners control costs, while anticipating & exceeding the digital expectations of their tenants, guests & customers.

Responsible for the strategy, implementation and operation of Simon’s WiFi and cellular networks at over 230 shopping center destinations throughout North America. Created the "smart mall" campus-management strategy and tenant services platform, providing enhanced voice, data and wireless solutions to attract and enable innovative on-mall & in-store guest experiences.

Principally charged with researching, designing and executing new initiatives within SBN, a $130 million division of Simon focused on EBITDA enhancement and operational efficienciesDeveloped and executed multi-year rollout strategy & business process redesign for mobile security reporting platform across 246 international shopping centers- Web-based, guard tour management, incident & trend reporting, scheduling, dispatch and mass notification across 4.4 million hours of contract security labor- Sourcing, deployment & support of more than 1500 mobile devices and 2600 access points- CRM & call center technologies coupled with real-time crisis management, situational awareness and critical infrastructure interoperabilityDeveloped content, architecture and strategic marketing plan for cloud-based B2B platform to support retail operations (www.simonbiz.net)- Built proprietary, internet-based application & 24/7 VOIP-based call center operation in support of $3 million tenant facility services business- Negotiated ancillary revenue streams and alternative distribution channels for simonbiz.net platform, including sponsorships, content partnerships and private-label opportunities targeting $120 million short-term leasing program

Launched Internet start-up focused on the retail, facility maintenance industry. Served as product evangelist at investor meetings, customer and industry events.Initiated strategic partnerships and revenue sharing agreements with on and offline marketing partners. Built vertical market strategies, expanding the SmartMgr product line to malls, hotels, arenas and campus environments

Identified inefficiencies in the facility services industry and created www.storemgr.com, a provider of web-based, software solutions for retail facility managers and their service providers. Provided facility managers and operations staff with process advice and supported implementation & training across their extended project teams. Organized and executed comprehensive marketing efforts including all aspects of tradeshow participation, advertising and print media

Directed sales and new business development for Internet, Networking and Computer Telephony related opportunities. Worked with clients’ senior management to evaluate existing business practices and propose process improvement through technology integration. Prepared sales proposals, demo scripts and bids for major computer telephony and call center integration solutions.

Performed new site selection, lease negotiations and build-out design for Philadelphia and Pittsburgh-based tech staffing & project delivery business. Provided regional management for personnel, policy and process implementation in Philadelphia, Pittsburgh, Cleveland and Columbus offices. Generated over $200,000 in billing for Philadelphia region through new account penetration over four-month period.

Full P&L responsibilities for third highest-volume office (of 30) in the country. Recruited, trained and supervised staff positions including account executives, technical recruiters and administrative assistant. Developed innovative commission program for employees which was adopted company-wide as the standard for compensation. Maintained active client portfolio generating over $500,000/year in sales.

Sold over 500 lines of culinary and beverage products to restaurants, schools and stadiums. Managed $2MM territory consisting of 23 direct distributor accounts.