Jim Master Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Mi, Us

Grand Rapids, Michigan, Us

Responsible for the management for all phases of the project management lifecycle for projects within the IT Infrastructure organization including the establishment of project management tools, templates, procedures & best practices to ensure on-time, on-budget delivery.- Managed the development & institution of PM processes, standards & best practices for the US & Canada Distribution Center Network Refresh program- Developed project & program level status reporting & updates to key stakeholders including the IT Senior Leadership Team and internal/external project team members- Mentored project leadership on the PM lifecycle (planning, execution, implementation, change management & completion)

Benton Harbor, Michigan, Us

Responsible for the coordination, leadership & management of Operational Technology (OT) Cybersecurity Resilience program to implement solutions for resolution to previously experienced severe breach & future risk avoidance for the North American & Global manufacturing plants.- Managed & led all aspects of project lifecycle (planning, execution, control & completion) for program projects including activity tracking, status reporting, meeting facilitation, risk mitigation, issue resolution & vendor management- Led project teams (consisting of Whirlpool IT & vendor team members) in the planning, execution, control and completion of various Cybersecurity infrastructure & dashboard projects for the North American & Global manufacturing plants- Assisted in the development of processes, standards & best practices for the advancement of the PM process for Cybersecurity initiatives in the manufacturing organization

Prairie Du Sac, Wi, Us

Program Manager responsible for leading the advancement (maturity) of PM process, structure & tools into the organization to better support the delivery of business plan projects within scope, schedule, budget & resource constraints.- Responsible for the advancement of the PM process (standards, practices & tools)- Led the procurement, training, integration & adoption of Smartsheet PM tool- Ensured business plan projects are managed & reported consistently across the organization- Responsible for program level status reporting & updates to Senior Leadership Team (including ‘C- Level’ management)- Provided PM support to teams requiring assistance that included planning (charter/statement of work development), execution & completion activities (lesson’s-learned/best practices compilation & review)- Mentored project sponsors & leads on PM lifecycle (planning, execution, implementation, change management & completion)- Developed & presented project management training class to team members in organization

Grand Rapids, Mi, Us

Led and facilitated the planning, execution, monitoring/control, implementation and completion phases throughout the project life cycle for large scale IT Infrastructure, Security, Operational & eCommerce projects and programs.- Directly managed all aspects of project life cycle including planning (project charter/statement of work development) vendor management, change management, communication, status reporting, meeting facilitation, risk mitigation, issue resolution & completion (budget reconciliation & lesson’s-learned/best practices compilation & review)- Responsible for overall budget management (ranging from $250K - $750K per project), to ensure spending does not exceed fiscal year budget allocations as well as review of plan-actual-forecast based on labor reporting and vendor invoicing- Contributed to the establishment of industry standard best practices and continuous improvement processes for the Enterprise Project Management Office

Atlanta, Georgia, Us

Planned, facilitated & led the installation of complex, large-scale material handling system projects for US customer base.- Managed all aspects of material systems implementation for Walgreens distribution center expansion

Grand Rapids, Michigan, Us

Led the initiation, planning, execution, control, implementation and completion of Human Resource and Supply Chain projects (consisting of 8-10 team members per project) utilizing Agile/Scrum methodologies for risk mitigation and to ensure project scope & value was delivered within established timelines and funding parameters.- Directly managed all aspects of project life cycle including planning (project charter/statement of work development) budget management (ranging from $200K-$500K per project), change management, communication, status reporting, meeting facilitation, risk mitigation and issue resolution- Developed and conducted project management training and mentoring programs for internal employees- Contributed to the establishment of best practices and continuous improvement processes for the Project Management Office

Grand Rapids, Michigan, Us

Led multi-million dollar ($20M-$80M) large-scale, complex facility development programs for US distribution network (divisional) expansion that included over site of design, construction and launch of (8) distribution centers & headquarters (Home Office) building: Green Oak Brighton, MI; Shepherdsville, KY; Greenville, NC; Ocala, FL; Pottsville, PA; Kenosha, WI; Douglasville, GA; Imperial, PA; Home Office (headquarters) Grand Rapids, MI- Oversaw multiple cross-functional project teams (consisting of 15-20 team members per program) covering all aspects of new facility design, construction, IT infrastructure, warehousing, transportation fleet shop equipment procurement/installation & hiring- Established strong working relationships with general contractors, sub-contractors and vendors- Led Program Steering Committee teams that consisted of senior leadership (including ‘C-Level’ management and Gordon family)- 2010 ‘Gold Club’ winner (awarded to year’s top achievers for outstanding performance & demonstration of company values)

Grand Rapids, Michigan, Us

Led the planning, execution, control and completion of functional and IT projects (consisting of 8-10 team members per project) for Supply Chain organization that included Logistics, Procurement, Transportation/Fleet & Warehousing (WMS).- Directed all aspects of project life cycle including planning (statement of work development), establishing scope/timeline, budget management, risk mitigation, issue resolution, communication, change management, implementation and monitor/report progress to stakeholders including senior leadership- Utilized Waterfall & Agile/Scrum methodologies to ensure project scope & value was delivered within established timelines and funding parameters- Collaborated with IT and Business Project Leads to direct team members and ensure compliance to scope, schedule and budget- Led acquisition and management of project team resources (contract labor, equipment, hardware/software)

Grand Rapids, Michigan, Us

Directed development and implementation of eCommerce processes resulting in more efficient and effective Supply Chain network.- Led project teams of subject matter experts and IT analysts to develop new business models for Supply Chain network improvements- Created relationships with vendors to leverage technology and facilitated joint development projects with vendors that had an annual projected cost savings of $3.3M- Interfaced and presented project updates to various levels of leadership

Grand Rapids, Michigan, Us

Developed and maintained work plans/schedules for IT software development projects ensuring on-time delivery within budget and customer satisfaction.- Directed all phases of project life cycle that included initiation, planning, execution, implementation, control, change & budget management- Mentored and trained project team members, including leadership on project management principles and standards- Collaborated with various levels of management including departmental Senior Leadership (Directors & Vice Presidents)