Jim Packard Email & Phone Number

I started a business with $500.00 and ended up selling to a fortune 500 firm 17 years laterIt was built through a rigorous customer retention program that I still market today.I’ve co-written two books on Consistency I'm also a co-speaker with a Hall of Fame speaker to sales audiences I’m an inventor and have appeared on QVC over 25 timesI’ve been married 54 years I have two sons who own their own business Now my work focuses on helping clients develop strategic client retention and referral programs. Saying Thank you to your customers will increase your business by 17%.Keep in mind that business goes where it wants but stay where its appreciatedFeeling gratitude and not expressing it is like wrapping a gift and not giving it!The one regret that I've had over the years is not keeping in touch with people that I met or did business with....I never had a system that would allow me to!But there is a solution. Old fashioned greeting cards....Only 3% of mail is personal, so cards stand out.70% of people buy because of you, 30% because of the product......why not send cards to keep those numbers?For every month that goes by without contacting a client, you lose 10% of your influence.The number one reason why people stop doing business with us is because they feel we took their business for granted.The number two reason is because they simply forgot us.66% of your business this year will come from your sphere of influence.95% of our customers will purchase from a competitor on an impulse....shows you why you must stay in contact.By not asking for referrals, we lose up to 19% of business.If you're up for some creative and inexpensive ideas on how to give your clients an amazing customer experience, I'm always up for a value added networking conversation! jim@jimpackard.com

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  University Of Maine

  Marketing