Consulting Technical Manager
Oracle Energy and WaterHighlights:• Recognized as the first Technical Architect to start and complete a technical support role in Oracle Utilities Cloud• Supported multiple cloud accounts, several at the same time• Setup API Keys and security for the service account to support third-party access to Object Storage• Liaison between clients, DevOps, Product Development, and MOS - My Oracle Support• Responsible for defining, managing, and mentoring client personnel in Oracle Cloud Infrastructure (OCI) / Identity Cloud Services (IDCS) security best practices.Life cycle management of Oracle utility infrastructure OCI (Oracle Cloud Infrastructure) and IDCS (Identity Cloud Service), including the associated products in the cloud: C2M (Customer to Meter), OFSC (Oracle Field Service Cloud), and WACS (Work and Asset Cloud Service). This included infrastructure storage, AIM (Access Identity Management), object storage, API key management, version controls and liaison between clients, Oracle product, Oracle DevOps, and support. Apply packages from development/support with version controls. Integral to all migrations from on-prem to cloud conversions. Point of contact for all infrastructure concerns and functional utilities teams.