Jim Phimphravichith Email & Phone Number

Chisholm, Australian Capital Territory, Australia

Delivery quality customer serviceMaintain training to ensure strong product knowledge to support customersUnderstand and adhere to the policies and requirements of the ‘Responsible Service of Alcohol’(RSA) certificationManage workload independently, whilst working part of a teamUpkeep the store presentation and maintain professionalismAdhere to store policy and proceduresMaintain accurate record-keepingProficiency in the use of the Point Of Sale (POS) systemSupport the upskilling of new team members

Collaborated with team members in a fast-paced environmentDeliver tailored customer service to a variety of demographicsDe-escalation of complaints and conflict resolutionAgile and adaptive to changes in work prioritiesProvide assistance to customers in-person and over the phone using clear and helpful communication