Jim Pitasi, Pmp Email & Phone Number

Fort Worth, Texas, United States

Dallas-Fort Worth Metroplex

Systems Analyst / Senior Programmer Analyst COBOLMainframe Legacy systems, Unix Systems and Windows SystemsProject Manager Certification 03/2017 (PMP) - Experienced in Project Development and Leadership. Managed many projects throughout the entire SDLC from gathering requirements to implementation. Renewed PMP certification in September 2020 by attending.

Dallas

Achieved Service Level Agreements by performing production support duties which included resolving Job schedule delays, abend resolution, management escalation and status reporting.Supervised Maintenance and Enhancement requests with offshore resources resulting in reaching delivery dates which met client expectations. Mentored a non-technical business.

Transitioned for new opportunities.Member of Southlake Focus GroupAttended Focus group meetings, informational seminars and networking sessions.Member of Career Search Network ITAttended weekly networking meetings and informational sessions.Member of Fort Worth Career Search NetworkAttended weekly networking meetings and informational seminars.Attended the.

Managed Services Oversight (2009-2017)Supervised the Managed Services support staff for the restaurant and POS systems achieving required system availability times meeting service level agreements.Lowered problem report monthly totals using Service Now, Jira and confluence tools to manage problem resolution and build an issue reference manual.

Restaurant System - (Aloha - Open Table) (2000-2017) Reduced the maintenance cost for the Open Table reservation system by managing a Digital Transformation project to migrate the platform from a legacy system to a digital system.Improved the performance and availability of the Aloha restaurant system by upgrading software releases (8) and assisting.

POS System (2000-2017)Resolved significant data issues by developing a POS front end data system that included 38 different processes using CICS and Batch COBOL II programs using VSAM databases. Data files were sent to over ninety (90) NM locations. Significantly reduced data transfer errors by designing and developing 4,000+ OS/390 upload and download.

Credit System (1998-2000) Led the effort of installing a Vendor package (PAYSYS) of 16,000 modules into the Neiman Marcus environment. Standardized program compiles, JCL changes and element depository to make compiles and testing easier to the testing team and for business reconciliation. Received department awards for a successful project.

Participated in a department cross training initiative to learn different aspects of the business. Managed Staff of 6. Managed workload during shift. Managed Operations analysts to job abends, job schedule monitoring and completion. Managed Tape processing and print workload. This was a company initiative to cross train applications staff with Operational.

Human Resource Systems support and enhancements. Managed business workflow for enhancements and problem resolution. Began project feasibility and discovery phase to replace the in-house COBOL HR system with a 3rd party vendor supplied HR system (GENESYS). The project had previously stalled due to incomplete project design and deliverables. A new.

Systems migration of the Financial Systems, Human Resource Systems and Payroll Systems from Carter Hawley Hale systems to Neiman Marcus systems. Migration of systems included creating loadlibs of all existing programs by recompiling current programs with associated copylibs and include members. Parallel testing included the matching of results between.

IBM 4300series DOS/VSE COBOL, VSAM, CICSDevelopment of online CICS programs. Developed programs to load client data to VSAM files, update via CICS programs and extract fulfillment data to tape files sent to client. Clients included several major brands.

IBM 4300series DOS/VSE COBOL, VSAM, CICSMaintenance and development of in house Sales Audit system. Assisted with implementation of 3rd party Fixed Asset Vendor Package. Automation of Sales Audit data entry process to replace manual entry process.

IBM 4300series, DOS/VSE, COBOL, VSAM, DL/1, CICS Migrated financial systems from Tandy Corp. to Color Tile Inc. This consisted of new development of financial systems in COBOL. Paralleled Tandy systems which were written in Assembly language with corresponding Color Tile new COBOL programs. Validation included matching end reports and files with legacy.

Bachelor Of Science (Bs)

Pmp®/Capm® Certification Exam Prep Course Certificate, Project Management, Completed 42.75 Contact Hours Of Project Management Education.

Activities and Societies: N/AThis course covered basic project management vocabulary, concepts, principles, and formulas needed to prepare.

Certified Scrummaster®, Certified Scrummaster Course

Scrum Master Training Topics Scrum Roles and Responsibilities Sprint Planning, Execution, Review, and Retrospectives Agile Requirements.