A primary point of contact for all functional resources for technology solutions through the business development, implementation, operations, and support processes. Accountable for the technical BPO solutions Arise offers to its clients, including cloud-based telephony, B2B network architecture, remote application access, and virtual desktop configuration. Partner with clients and IT teams from the beginning of an engagement through to Go-Live, ensuring the solution is simple, flexible, reliable, and scalable.

Leader in Organizational Efficiencies and Change - Change Management and project management professional providing change management, organization and team development, knowledge management, lessons learned, and facilitation services and expertise. Business Relationship Manager - Provide strategic advisory services to C-suite clients and Functional Business Unit leaders. Provide guidance and established methods to ensure development efforts are aligned to corporate strategy.

Provide leadership and direction for the successful delivery of a strategic Apttus/Conga CLM IT solution on the Salesforce platform for multiple BD business units. Align 10+ teams in all stages of SFDC solution development including requirements, design, build, test, deploy, and support.

Emphasizing Project Management Diversification - Completed project on-time (4 months), under budget (owner savings), and with the highest quality possible (minimal contractor revisits)- Responsible for all aspects of successful project delivery and profitability - Defined and assigned responsibilities to project staff- Maintained positive relationships as the primary point of contact for Owners, Architects, Subcontractors, and other project stakeholders- Provided leadership, management, and training to motivate project team and increase team morale- Negotiated and managed contracts and changes, cost reporting, and invoicing- Provided oversight and drove project schedule, scope, cost and quality

Driving transformational change focused on Strategic Business goals and outcomes. Aligning business priorities and initiatives to deliver enterprise portfolio products and solutions to achieve awesome customer results. Solving the customer’s biggest problems with best-in-class analytics and software and hardware data management.

Leads a multi-level Program Manager team aligned to top Strategic Business initiatives. Ensures strategic alignment to business priorities and delivers comprehensive assessment and management at the enterprise portfolio level.Managed the budget and strategic investments' allocation for the TurboTax Product team of 600+ people.BUSINESS OPERATIONS MANAGER• Partner with cross-functional Business and Technology teams to drive Business Operations program roadmaps involving multiple contributing teams and showing plans for all phases of planning, implementation, and operations for financial and resource planning, compliance activities, and tool development to support these functions.• Communicate progress across organizational boundaries and levels from individual contributor to senior executive.• Affect cultural change across the organization to deliver operational excellence across CTG.• Quickly and effectively identify and clarify the critical few issues that need action and drive appropriate decisions and actions. Communicate results clearly and in actionable form.• Identify short and long term trade-offs and balance the needs of all stakeholders.• Lead process improvements and effective implementation of these changes.

Dynamic and experienced professional who proactively engages and drives cross-functional and cross-organizational teams to deliver AWESOME. Focus is on senior level interpersonal skills including influence and change management, KPI assessment, and analytical/problem solving skills.Leads a multi-level Program Manager team aligned to top Strategic Business initiatives. Ensures strategic alignment to business priorities and delivers comprehensive assessment and management at the enterprise portfolio level.Managed the budget and strategic investments' allocation for the TurboTax Product team of 600+ people.STRATEGIC PROGRAM MANAGER• Program Execution: Drive cross-functional execution of the portfolio from requirements to delivery, with high quality and aligned to business priorities. • Program Planning: Create, optimize, and drive structured schedules and project plans across multiple programs and cross-functional teams. Identify impact decisions and trade-offs and drive internal and external groups to resolution. • Risk Management: Anticipate, identify, and manage program and portfolio risks and propose appropriate mitigation plans. Track and resolve cross-functional team dependencies report on their progress.• Communication and Coordination: Frame communication and artifacts for the intended audience with appropriate context and level of information. Achieve quality results through leadership and team interaction and effective cross-group collaboration.

Successfully implemented the Release Management lifecycle for TurboTax Consumer Tax Group (CTG). Collaborated with all disciplines in software development teams and established repeatable processes, policies and procedures to release both pre-production and production releases. • Established Release cadence and schedules for TurboTax teams. • Led and coordinated release readiness reviews, milestones, and the business Go/No-Go decisions.• Created a change review process that ensured highest quality releases possible.• Implemented process and tools for Release Management. Defined roles and responsibilities of the release team for all release activities.• Developed and managed release promotion criteria and flow for each release environment. • Monitored the progress of release activities and quickly identified critical issues that needed action. Drove appropriate decisions and actions. Best Places to Work, Glassdoor, 2014Glassdoor's Highest Rated CEO's 2014, Glassdoor, 2014BEST PLACES TO WORK, Fortune Magazine, 2013Worlds MOST ADMIRED Software Companies (#3), Fortune Magazine, 2013The HAPPIEST Tech Companies (#1), Business News Daily, 2013Follow Intuit Careers:LinkedIn @ www.linkedin.com/intuitcareersFacebook @ www.facebook.com/intuitcareersTwitter @IntuitCareersYouTube @ www.youtube.com/intuitcareers

Responsible for identifying adversary capabilities, developing threat assessments and implementing Intelligence Operations for an Amphibious Task Force Commander• Direct and manage 40 multi-discipline in Intelligence, Cryptology, Information Operations and Meteorology in providing fused intelligence and Information Dominance for operations• Develop actionable intelligence reports, in-depth analysis and risk assessment for Senior Management for daily operations and worldwide crisis or contingencies• Synchronize intelligence operations, training and assessment techniques between multiple Navy and Marine Corps training development and assessment organizations • Define business processes in Intelligence and Information Warfare to meet mission objectives, establish priorities, implement controls and evaluate program effectiveness

Responsible for Intelligence Operations, Plans, Training and Readiness. Served as the primary manager and adviser for intelligence processes; plans and requirements; and Manning, Training and Equipment (MTE) for the Naval Special Warfare force.• Developed ISR processes and holistic solutions to leverage scarce manning, to maximize training, and to acquire advanced, high-end, latest technology analytical systems• Managed more than one million dollars in multiple funding lines and contracts for ISR collections, processing, exploitation and dissemination systems procurement and sustainment • Adapted intelligence Mission Essential Tasks in analysis; ISR collection, processing, and dissemination; and targeting to drive Intelligence training and equipping initiatives