Jim Green Email & Phone Number

Houston, Texas, Us

KEY ACHIEVEMENTS:➟ Engaged in professional development to become a Kubernetes SME and subsequently, the Kubernetes implementation project lead.➟ Conserved $400K+ in consulting fees and drove the implementation of the Kubernetes solution from idea to completion within 12 months.➟ Established developer and end user best practices and standards spanning gitops, security, compliance, open source licensing, and modern application deployments.ROLE RESPONSIBILITIES:Leveraged Cloud Native technologies to develop solutions for the Big Data group in automating the deployment and management of crucial machine learning model applications. Orchestrated the containerization of applications and implementation of Kubernetes usage company-wide, and facilitated the cooperative efforts of 30 developers spread across multiple teams in the Big Data department. Automated infrastructure provisioning, devops, and continuous integration and delivery.

Philadelphia, Pa, Us

KEY ACHIEVEMENTS:➟ Accomplished the full solution implementation three months ahead of schedule, resulting in high-level client satisfaction.➟ Empowered 40 developers across multiple teams by providing in-depth software training.➟ Maximized security through introducing an identity and access management solution which utilized a single sign-on system (SSO).ROLE RESPONSIBILITIES:Delivered the streamlined management of end-to-end user identity lifecycle across all enterprise resources as the Primary Implementer on a conversion project in Oracle's middleware technologies. Designed, built, developed, tested, and supported integral software to advance implementation efforts.

Round Rock, Texas, Us

KEY ACHIEVEMENTS:➟ Saved up to eight hours weekly spent by developers and support team members on troubleshooting issues through implementing elaborate monitoring and automation instrumentation.➟ Championed system stability with 99% application availability by launching error-free, clustered, and highly-available environments.➟ Established stability and optimized performance in the prod environment: ran load tests, analyzed environments, and made data-driven recommendations on technical solutions.ROLE RESPONSIBILITIES:Served as the Primary Support Contact for the Class 1/Tier 1 critical Global Tax application. Hired, motivated, and mobilized 25 team members. Applied superior troubleshooting and problem-solving skills to resolving complex issues quickly and thoroughly. Fortified a collaborative work culture by connecting with remote teams to diagnose issues and drive operational excellence. Supplied post-implementation, technical, system maintenance, and system enhancement support.

Dubai, Ae

KEY ACHIEVEMENTS:➟ Dispensed data-driven recommendations to the user regarding performance tuning, configuration parameter setting, and resource optimization.ROLE RESPONSIBILITIES:Secured the 24/7 functionality of multiple mission-critical applications through completing maintenance tasks and providing technical support in a fast-paced environment requiring swift and constant reprioritization. Diagnosed and resolved software issues, mitigated SLA breeches, and compiled daily, weekly, and monthly reports identifying medium- and high-priority issues. Monitored daily server operation, troubleshot issues, and fine-tuned processes to enhance server performance.

Troy, Michigan, Us

KEY ACHIEVEMENTS:➟ Conserved up to four hours daily spent by QA and developer team members in searching for root causes by stabilizing MetaSolv application server environments.ROLE RESPONSIBILITIES:Completed product development, testing, troubleshooting, and debugging of MSS, a large telecommunications application providing end-to-end service fulfillment for communication service providers spanning order management, inventory management, and service activation. Mapped business requirements and translated them into functional specifications and detailed test plans. Facilitated seamless onsite installation and user acceptance testing through troubleshooting and testing system integration. Coordinated product release, configured the application, and supplied post-implementation, technical, system maintenance, and system enhancement support.

Bachelor'S Degree, Information Technology

Master'S Degree, Customer Relationship Management