Jim Sheldon Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Fl, Us

United States

Jacksonville, Florida, United States

𝗦𝗲𝗹𝗲𝗰𝘁 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 & 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:✅Led sales efforts and organizational expansion, building the sales organization from a team of six to nine members, bolstering capacity and skills diversity that led to $11M in Cisco revenues and $600k in new MRC-based revenues.✅Developed and implemented the role of Customer Success Manager, providing targeted management support to senior and junior reps.✅Drove team's sales to achieve 100% of the annual target within six months, contributing 65% to the division’s annual goals amidst three acquisitions/mergers.✅Played a leadership role within a sales team for a significant five-year, $25M Monthly Revenue Cost (MRC) Call Center as a Service (CCaaS) deal, ensuring future profitability.✅Successfully maintained a zero-customer churn rate by promoting a strong organizational culture and expediting internal and external issues resolution.✅Increased Intelisys partnership revenues from $50K MRC to a projected $1M MRC, earning recognition as one of Intelisys' fastest-growing partners in 2022.

Jacksonville, Florida Area

𝗦𝗲𝗹𝗲𝗰𝘁 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 & 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:✅Directed Sales, Operations, and Finance in the South, Southwest, and West Coast regions, overseeing diverse services and successfully merging four agencies into a national division.✅Initiated an internal process to enhance sales, finance, and customer satisfaction throughout the business lifecycle, including developing dedicated Customer Experience and Lifecycle support teams.✅Fostered strategic vendor and customer relationships, serving on Advisory Boards for numerous notable organizations and achieving status as one of the fastest-growing partners for Intelisys and Avant.✅Grew base revenues by approximately 30% year over year for six consecutive years, marking Presidio as one of the fastest-growing carrier agents during that period.✅Recognized as one of the Top 5 Non-Master Agents, consistently surpassing annual goals and expanding base from $43M MRC to $175M during tenure on Carrier Team.

Jacksonville, Florida, United States

𝗦𝗲𝗹𝗲𝗰𝘁 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 & 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:✅Recruited and established teams in Atlanta, Florida, Chicago, and the Mid-Atlantic markets and successfully integrated nine team members and two presales engineers (IP VPN, MPLS, DIA, Voice, Colo, Point to Point, UCaaS, and CCaaS).✅Contributed to developing an effective presales structure internally and with vendors, enhancing sales rep productivity and customer engagement.

Jacksonville, Florida, United States

𝗦𝗲𝗹𝗲𝗰𝘁 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 & 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:✅Managed sales accounts specializing in Cisco, IP Telephony, leasing, used equipment, managed services, and Carrier solutions- including closing the inaugural Cisco Multisite Call Manager deal in the Southeast.✅Consistently outperformed sales targets, exceeding 150% of goals for six out of nine years and achieving 100%+ for an additional three years.

Bs, Business Information Systems

Bs - Business Administration