Hajoca is the largest independently owned distributor of Plumbing and HVAC materials in North America, with over 600 locations. A culture has been built that values Leadership, People, Customers and Suppliers first and recognizes the financial returns are the result of taking care of the first 4 elements. The Knoxville branch is focused on large scale commercial plumbing projects, multi-family projects, hotel and hospitality projects, and residential plumbers.

Peak Technical Institute offers multiple vocational and specialized training opportunities. Including a certified commercial driver's license (CDL), a certified Professional Household Manager program (PHM), a certified unexploded ordnance technician program (UXO) and a leadership training program called Leading by the Reins which uses horses to teach managers and executives to improve their communication effectiveness and leadership style. My responsibilities include the strategic development of existing programs, researching potential high value new programs to be added and the operation of the business entity. Training, team development and building student counts are other key responsibilities.

ALLDATA® is the leading provider of automotive repair information and solutions to the professional automotive service industry. Thousands of professional repair and collision shops across North America depend on ALLDATA software for service & repair information, shop management and customer relations solutions.As a Regional Sales Manager, I lead a team of 11 Territory Sales Managers who cover 10 states.- Produced sales results at 95% to plan after 90 days in the position. Quota based on 11 sales people while team consisted of 5 members. - Recruited, selected and provided continuous training for 6 new sales team members. All producing at 100% to plan after 60 days.

A commercial and residential foundation and waterproofing contractor servicing East Tennessee and Southeast Kentucky. - Functioned as the senior leader for strategic planning, recruitment and operational direction to the owners/partners. - Managed each department over my tenure to streamline work flow, strengthen recruiting and training programs for staff and identify operational efficiencies; operational marketing department, production department, customer service department, scheduling, warehouse operations. - Sales volumes grew 219%, to $6.8M (2013) in 2 years.- Increased Leads 142% over 2 years, while driving down the cost per lead 21%.- Led the development and launch of a new brand for the company.- Direct responsibility to launch 2 new divisions of supporting businesses in the market.- Managed staff of 30+ including production, marketing, warehouse, customer service and support staff.

A fleet of 20 luxury coaches providing transportation services to university, church and athletic groups.- Developed, Communicated and Lead a repositioning strategy for market leadership, profitability and growth.- Supervised all teams, direct responsibility to the owner/partners.- Achieved over 11% profitability gain, 15% sales growth and 20% expense reduction in a severely adverse industry.- Lead organization through acquisitions and diversity growth.

Recruited by the CEO of this commercial and residential real estate developer after the economy crashed and the building industry was in a tailspin.- Redefine the business model, mission, vision, and performance metrics- Implement new business plan, improving cash flow in five key areas- Lead cost and waste reduction initiatives- Improved management control of critical path schedules and milestones

Owned and operated sales and business operations for two Midas Auto Service franchises and implemented business-to-business and direct-to-consumer sales efforts to drive sales and profits. Sales Achievements:• Increased Knoxville location sales from $500,000 in 2005 to $725,000 annually in 2008 during a struggling economy and market.• Grew sales at the new Clinton Highway location from start up in 2006 to more than $300,000 in 2008.• Consistently achieved top 10% performance in district for growth rate and volume in a struggling automotive market where 61% of stores have receding sales.• Improved CSI scores by 28% over a 3 year period.• Call on corporations to secure fleet management accounts; established approximately 15 accounts with 140 vehicles adding more than $100,000 in annual sales.• Elected to the International Midas Dealers Board of Directors.

Directed sales and marketing activities throughout the North American territory (with limited efforts in Asia and Europe) and promoting a range of products, including hydraulic cylinders and components for use by manufacturing, wholesale/retail, and farm equipment manufacturers.• Secured major national accounts that included John Deere, Bush Hog, AGCO, CNH, Caterpillar, Burden Sales, Northern Tool, Pak Mor, Ingersol Rand, and other industrial manufacturers.• Generated continuous annual revenue growth as demonstrated by growing sales $1.2 million in 2002, $1.7 million in 2003, $3.2 million in 2004, and $6.0 million in 2005 (projected additional $15 million in new business for 2006 based on execution of 2005 contract performance.)• Managed staff of 21 including outside sales, call center, marketing and engineering plus the mfgr rep network.

This multi-site franchise operation was focused on purchasing bankrupt stores and turning them around to profitable operations.- Developed acquisition strategies, property lease and purchase negotiations, and multi state regulatory management practices.- Recruited, Selected and Trained staff in all areas; management, shop operations, OSHA, EPA.- Sustained 15% annual growth over 10 year period, twice the Midas national average.