Created grass roots, local 501(c)(3) volunteer organization that advocates for sensible rules and policies regarding heavy industry growth in Madison County, NC.

Led cross functional team to develop new proprietary POS terminal platform to include EMV, Remote Key Injection (RKI), and remote terminal management to facilitate migrating merchant base to a new payments processor remotely without swapping terminals. Worked with major acquirers to create and update host connectivity to GB Gateway. Worked with Paypal to integrate their gateway and POS terminal solution to the Government Brands payments gatewayWorked with cross functional GB Team to create a uniform POS platform solution across GB brands.

The role of Client Delivery Director provided an opportunity to manage multiple facets of the business for the U.S. region including operations, distribution, and product support. Worked closely with business development to provide pre-sales product support to prospective customers and and post sales support to existing customers. Working for a forward thinking, global terminal manufacturer like Miura Systems provided me with invaluable experience regarding EMV/chip and pin, Remote Key Injection, and Point to Point encryption.

•Product lead for integration of SaaS Markets MARKETMAKER (cloud-based software as a service app store) product into the existing suite of Sysnet products. Worked with Project Management Team and Development Team using Agile project management methodology

* Worked directly for CEO Gabriel Moynagh to independently design a customer attrition reduction tool for Sysnet customers. * Responsibilities included market research and analysis, technical product research, and defining product features and functionality. *Contracted 3rd party web developer to create a fully working HTML demo/prototype that was used for customer presentations.

Led team of 22 Product Managers, Product Engineers and POS software developers to define, develop, launch and keep current a full spectrum of payment products developed by internal cross functional teams and 3rd party vendors. Worked with Project Management Dept to help adopt Agile Project Management Responsible for full product lifecycle including ideation, defining business and functional requirements for projects, formulating product roadmaps and management of external vendors. Led pilot/beta site launch efforts and gave Successful coordination of internal project /cross functional teams through beta/pilot sites to full product launch. By maintaining subject matter expertise on our products, I was an effective communication bridge between the executive team, sales, marketing, and Information Technology. MAJOR ACCOMPLISHMENTS: > Grew active product set by over 50% to provide expanded product offering for multiple sales channels while culling obsolete/unprofitable payment applications>Expanded product base for mid-market customers by adding multiple petroleum, grocery, e-commerce, quick serve restaurant, and restaurant POS systems to Worldpay platform resulting in the successful boarding of numerous 200-1000 site customers.>Led cross functional team to develop and launch first to market point to point encryption solution >Improved product certification process by re-tooling test processes and launching automated test system that resulted in 70% reduction in product certification time. >Championed Independent Software Vendor (ISV) product training course for internal stakeholders and sales teams. This bolstered sales ability to sell processing services to these customers.