Jim U. Email & Phone Number

Phoenix, Az

Seasoned eCommerce CEO boasting a decade-long track record in elevating online businesses to new performance heights. Exceptional skills in formulating and executing strategic initiatives that yield enduring financial gains.♦ Spearheaded the meteoric rise of the company's annual revenue from ground zero to $10 million.♦ Innovated and brought to market multiple patented products, boosting both sales velocity and profit margins.♦ Amplified the product line to feature over 100 SKUs, thereby diversifying revenue and mitigating seasonal fluctuations.♦ Direct a diverse team of contractors and customer support professionals to meet and exceed operational goals.♦ Successfully brokered advantageous terms with wholesalers, enriching gross margins by an impressive 20%.♦ Orchestrated vendor sales collaboration with auto OEMs, further diversifying the company's revenue streams.♦ Established and lead the 4Knines Giving Back campaign which supports large and small animal advocacy organizations such as the American Kennel Club, Humane Society and small pet shelters and rescues.My expertise is deeply rooted in multiple eCommerce platforms like Amazon Seller Central and Shopify. My skills encompass a broad range of business domains such as Scaling Sales, Supply Chain Management, Inventory Oversight, Fulfillment Strategies, Email Marketing Campaigns, and Intellectual Property Management, including both Trademarks and Patents.Together with my wife, I co-founded 4Knines, LLC in 2013 out of a personal need for high-quality car seat covers to accommodate our two Dobermans. The business has since witnessed exponential growth, bolstered by several patented innovations in seat cover design.

Northern California

♦ Responsible for Merck's overall portfolio business performance, business relationships and customer experience with assigned accounts♦ Responsible to anticipate the Account’s goals and needs across the system of care and to identify opportunities to develop and deliver approved resources♦ Leads the development of integrated account plans to help achieve improved population health outcomes and identify challenges to successful customer interactions♦ Continuously assesses each Account’s evolution and any potential impact to Merck’s strategy and monitor and ensure alignment across Merck on each Account’s business position, including product prioritization at the account and market level♦ Responsible as the primary point of contact for all Merck personnel for assigned accounts♦ Responsible for Sutter Health and Dignity Health systems

Phoenix, Arizona Area

Merck & Co. is an American pharmaceutical company that is currently one of the world's seven largest pharmaceutical companies by market capitalization and revenue.ACHIEVEMENTS♦ Oversee a product portfolio worth $16MM+ in sales ♦ Lead 7 Hospital Reps in Arizona, New Mexico & El Paso increasing sales in antibiotic, antifungal, anesthesia & vaccine markets♦ Coach extended sales teams to increase account management, business acumen, and product & disease knowledge♦ Create supportive environment via coaching to develop and reinforce knowledge, skills, and behaviors needed for success♦ Collaborate with marketing teams driving product performance via marketing strategies, performance plans & pull through♦ Conduct regular field visits with representatives to observe and assess performance♦ Deliver motivational and coaching tactics targeting unique capabilities and developmental needs of each representative♦ Set clear sales performance standards and overcome obstacles by tracking and analyzing progress measured against sales plan using available sales data and metrics ♦ Enhance overall team performance by recognizing and rewarding top performers and providing appropriate feedback, coaching, and clear expectations to low performersSELECTED SKILLS✓ Strategic Marketing ✓ Project Management ✓ Client Solutions ✓ Team Leadership ✓ Strategic Sales ✓ Pharmaceutical Sales ✓ Relationship Building ✓ Sales Management ✓Institutional Sales✓ Business Management ✓ Sales Coaching ✓ Performance Management ✓ Business Strategy ✓ Healthcare Management ✓ Profit Management ✓ Process Improvements ✓ Product Management ✓ Customer Service✓ Growth Strategies ✓ Strategic Leadership✓Negotiations ✓ Sales Training ✓ Account Management ✓ Contract Negotiation ✓ Sales Operations ✓ Strategy Development ✓ Enterprise Solution Selling

ACHIEVEMENTS♦ Provided strategic guidance for sales leadership to maximize region profitability, customer trust and value♦ Led employee culture engagement through proactive and routine consultation with Sales Leadership concerning sales performance, budget, expense management, and trade-off decisions ♦ Collaborated with multiple internal marketing, operations & sales departments to align sales strategies to meet sales targets SUPPORTED DIRECTORS from Pacific Gateway & Southwest hospital regions as follows:♦ Delivered B&E Management and trade-off decisions♦ Administered Performance Monitoring and Reporting with comprehensive analysis around causal drivers♦ Provided in-depth consultation on planning and analysis for tactical branding plans♦ Consulted with managers focusing on business priorities♦ Performed strategic consultation on data/standard reports i.e. Hospital Growth Reports♦ Supported the VP business review process♦ Provide strategic guidance for sales leadership to maximize region profitability, customer trust, and value♦ Boost employee culture engagement through proactive and routine consultation with Sales Leadership around sales performance, budget, expense management, and trade-off decisionsSELECTED SKILLS✓ Strategic Marketing ✓ Project Management ✓ Client Solutions ✓ Team Leadership ✓ Strategic Sales ✓ Pharmaceutical Sales ✓ Relationship Building ✓ Sales Management ✓Institutional Sales✓ Business Management ✓ Sales Coaching ✓ Performance Management ✓ Business Strategy ✓ Healthcare Management ✓ Profit Management ✓ Process Improvements ✓ Product Management ✓ Customer Service✓ Growth Strategies ✓ Strategic Leadership✓Negotiations ✓ Sales Training ✓ Account Management ✓ Contract Negotiation ✓ Sales Operations ✓ Strategy Development ✓ Enterprise Solution Selling

Lead Executive Hospital Representative: Banner Healthcare System ACHIEVEMENTS♦ Utilized peer leadership to increase coordination & forge strong Merck and Banner relationship♦ Aggressively sold Acute Care products to Integrated Health Systems and Hospitals ♦ Utilized extensive contracting experience and key decision maker relationships to establish favorable formulary status at the system and institution level ♦ Collaborated with customers, business partners, and internal sales resources to drive growth♦ Administered Training and Mentoring for new Representatives to easily acclimate into competitive sales environment ♦ Consultatively sold an intravenous, tablet, and vaccine product portfolio to multiple departments INCLUDING:Surgery, Trauma, Infectious Disease, Oncology, Internal Medicine, Pharmacy, Critical Care, Hospital Administrations within Academic, Federal, and Community Hospitals & Surgery CentersSELECTED SKILLS✓ Strategic Marketing ✓ Project Management ✓ Client Solutions ✓ Team Leadership ✓ Strategic Sales ✓ Pharmaceutical Sales ✓ Relationship Building ✓ Sales Management ✓Institutional Sales✓ Business Management ✓ Sales Coaching ✓ Performance Management ✓ Business Strategy ✓ Healthcare Management ✓ Profit Management ✓ Process Improvements ✓ Product Management ✓ Customer Service✓ Growth Strategies ✓ Strategic Leadership✓Negotiations ✓ Sales Training ✓ Account Management ✓ Contract Negotiation ✓ Sales Operations ✓ Strategy Development ✓ Enterprise Solution Selling

ACHIEVEMENTS♦ Supported National Account Executives and Customer Marketing Managers to develop strategic contracts between Merck & Co. and Group Purchasing Organizations via comprehensive customer relationship management for large enterprise accountsSELECTED SKILLS✓ Strategic Marketing ✓ Project Management ✓ Client Solutions ✓ Team Leadership ✓ Strategic Sales ✓ Pharmaceutical Sales ✓ Relationship Building ✓ Sales Management ✓Institutional Sales✓ Business Management ✓ Sales Coaching ✓ Performance Management ✓ Business Strategy ✓ Healthcare Management ✓ Profit Management ✓ Process Improvements ✓ Product Management ✓ Customer Service✓ Growth Strategies ✓ Strategic Leadership✓Negotiations ✓ Sales Training ✓ Account Management ✓ Contract Negotiation ✓ Sales Operations ✓ Strategy Development ✓ Enterprise Solution Selling

ACHIEVEMENTS♦ Executed sales strategies by using strategic territory planning and management to exceed sales goals ♦ Generated market share growth by prioritizing and targeting Primary Care and Specialty Physicians♦ Aggressively sold cardiovascular, neurology, pain, and respiratory portfolios within the Western Maryland TerritorySELECTED SKILLS✓ Strategic Marketing ✓ Project Management ✓ Client Solutions ✓ Team Leadership ✓ Strategic Sales ✓ Pharmaceutical Sales ✓ Relationship Building ✓ Sales Management ✓Institutional Sales✓ Business Management ✓ Sales Coaching ✓ Performance Management ✓ Business Strategy ✓ Healthcare Management ✓ Profit Management ✓ Process Improvements ✓ Product Management ✓ Customer Service✓ Growth Strategies ✓ Strategic Leadership✓Negotiations ✓ Sales Training ✓ Account Management ✓ Contract Negotiation ✓ Sales Operations ✓ Strategy Development ✓ Enterprise Solution Selling

ACHIEVEMENTS♦ Supervised unfinished goods warehouse with a $400MM in inventory and 10 Union employees ♦ Managed inventory loss and compliance procedures resulting in a $130,000 loss reductionSELECTED SKILLS✓ Strategic Marketing ✓ Project Management ✓ Client Solutions ✓ Team Leadership ✓ Strategic Sales ✓ Pharmaceutical Sales ✓ Relationship Building ✓ Sales Management ✓Institutional Sales✓ Business Management ✓ Sales Coaching ✓ Performance Management ✓ Business Strategy ✓ Healthcare Management ✓ Profit Management ✓ Process Improvements ✓ Product Management ✓ Customer Service✓ Growth Strategies ✓ Strategic Leadership✓Negotiations ✓ Sales Training ✓ Account Management ✓ Contract Negotiation ✓ Sales Operations ✓ Strategy Development ✓ Enterprise Solution Selling

Phoenix, Arizona Area

♦ Focused on personal investment strategies and referral clients

Phoenix, Arizona Area

ACHIEVEMENTS♦ Managed new store opening with $35MM inventory and oversaw all store operations that grew sales year over year ♦ Led (2) customer service managers, (15) client service associates, (20) warehouse associates & (15) video department sales ♦ Promoted from warehouse associate - customer service - sales rep - sales manager & up to operations manager in 5 yearsSELECTED SKILLS✓ Project Management ✓ Client Solutions ✓ Team Leadership ✓ Strategic Sales ✓ Relationship Building ✓ Sales Management ✓ Business Management ✓ Sales Coaching ✓ Performance Management ✓ Business Strategy ✓ Profit Management ✓ Process Improvements ✓ Product Management ✓ Customer Service ✓ Strategic Leadership✓Negotiations ✓ Sales Training ✓ Account Management✓ Sales Operations ✓ Strategy Development