Jim Upton Email & Phone Number

Charlotte, North Carolina Area

• I was selected as System Administrator for Windows 2008/2012 Server Active Directory site and the implementation of systems and software auditing, system security maintenance, and server administration/deployment. I.
• Key component of the team responsible for the closure and relocation of the data center and office infrastructure during the consolidation of two buildings down to one.
• Successfully executed the startup and opening of the new BPO site from the ground up in Rancho Cordova, CA.
• Assisted in network modeling, analysis, planning, and coordination between network and data communications hardware/software and administered network security measures for 300,000 employees worldwide.
• Supported the ongoing improvement of offshore clients for Accenture business systems by monitoring system to ensure availability to all system users and perform necessary maintenance to support network availability.
• Monitored all business software/hardware systems to identify and resolve key problems through data analysis and quality testing including leading the analysis and testing of servers, security updates, patches and.

Charlotte, North Carolina, United States

• I supported LANs, WANs, networks, VPN, internet and intranet systems. Troubleshot and analyzed the IT network, printers and workstation problems. I ensured the use of best practices and current security requirements.
• Maintained Windows 2003/2008 Server Active Directory Domain including systems throughout 5 offices according to company’s requirements.
• Monitored Company IT support ticketing system and provide timely assistance, ensure security through access controls, support end-users, and assist in developing policies and procedures.
• Installed, maintained, configured, supported, and monitored 30 Windows Servers, 100 workstations/laptops (LAN/WAN), and set up user accounts, laptops, mobile devices, servers, virtual machines, printers, mobile devices.

Computer Technology/Computer Systems Technology, 3.9 Gpa (Out Of 4.0)

Activities and Societies: National Vocational Technical Honor Society

Education record

Education record