Senior Director Strategic Service Operations
CurrentDriving growth in Subscription Sales, SAAS and critical programs for sustaining service growth and profitability .
Jul 2021 - Present
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Jim Vaughan Email & Phone Number
Vice President Service Global SW and Storage Company
at
Quantum
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Vice President Service Global SW and Storage Company
Location
Englewood, Colorado, United States
Who is Jim Vaughan? Overview
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Quick answer
Jim Vaughan is listed as Vice President Service Global SW and Storage Company at Quantum, based in Englewood, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Jim Vaughan.
Jim Vaughan previously worked as Senior Director Strategic Service Operations at Quantum and Vice President of Global Services at Quantum. Jim Vaughan holds Bachelor'S Degree, Finance & Accounting from California State University-Long Beach - College Of Business.
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Quantum
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Profile bio
About Jim Vaughan
I value the work I did and the teams that I developed while living in Europe. It taught me the value of building cross-cultural relationships and how effective we can be with great leadership no matter where we are. This helped me to build extensive experience across Global Service Operations, Finance and Customer Experience and Success- Large part of career focused on significant global companies in the areas of service contract negotiations, pricing and Service Support Operations. - Team Creation and Development in the areas of Professional Services, Global Call Centers and Repair Operations - Manage up to 200 partner relationships from contract negotiations, pricing, service delivery compliance, and operations through regular business reviews - Annual Global Strategic Planning for maximum service impact, efficiency and optimized customer experience. - Managed all Finance and Budgeting activities for over 20 global departments simultaneously - Proficiency in living and working outside the US in multi-cultural environments - Service pricing, subscriptions and SAAS strategy development
Current workplace
Jim Vaughan's current company
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7 roles
Jim Vaughan work experience
A career timeline built from the work history available for this profile.
Vice President Of Global Services
Leading a varied team in global service organization. Responsible for overall customer care including: Customer Success, North American Professional Services, Global Service Partner Management, Corporate Strategic Accounts, Training & Documentation, Project Management Office for PS and deployments, Service Product management and Service Sales/Contract renewals.
Aug 2006 - Jun 2021
Vp Global Services
Advanced Digital Information Corporation
Leading a varied team in global service organization. Responsible for overall customer care including: Customer Success, North American Professional Services, Global Service Partner Management, Corporate Strategic Accounts, Training & Documentation, Project Management Office for PS and deployments, Service Product management and Service Sales/Contract renewals.
Aug 2004 - Aug 2006
Vice President Finance And Operations - Emea
Advanced Digital Information Corporation
Responsible for all customer support outside North America, Service Sales, Product Management, Training, Partner Services and Strategic Account Management (SAM). Integral leader in growth and development of services organization
Aug 1999 - Aug 2004
Vice President Of Finance And Administration
Advanced Digital Information Corporation
Held various leadership positions at ADIC and Quantum after two acquisitions in Denver and Paris, France; including; VP Finance & Administration, VP Operations. Built strong teams and scaled and restructured operations to meet evolving business requirements. Key contributor to the success of acquisition integration of different company cultures.
Jun 1998 - Aug 1999
Vp Finance & Operations
Mass Optical Storage Technologies (Most)
Led a management team buy-out of the Optical Drive division of the Nakamich Group. Responsible for all Finance & Administrative functions and Operations. Implemented numerous best practices and improvements to evolve business strategy and company culture.
Jan 1997 - May 1998
Vice President Finance
Responsible for all Finance, Treasury, Administration, HR and IT functions for this multi-national company in consumer electronics and computer peripherals.
Apr 1988 - Jan 1997
Team & coworkers
Colleagues at Quantum
Other employees you can reach at quantum.com. View company contacts →
CH
Corey Hempfling
Colleague at QuantumSeattle, Washington, United States
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PM
Popovics Magdolna
Colleague at QuantumHungary
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LB
Liz Bennett
Colleague at QuantumSouth Bend, Indiana, United States
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AR
Amabelle Regala
Colleague at QuantumGreater Seattle Area, United States
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JT
Joe Talladira
Colleague at QuantumLutz, Florida, United States
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DC
Donald Cummins
Colleague at QuantumColorado Springs, Colorado, United States
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FC
Frederick Cotten
Colleague at QuantumRaleigh-Durham-Chapel Hill Area, United States
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AV
Arun Vinod
Colleague at QuantumBengaluru, Karnataka, India
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AH
Anthony Healy
Colleague at QuantumGreater Chicago Area, United States
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BH
Bud Hamilton
Colleague at QuantumUnited States
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Corey Hempfling
Colleague at QuantumSeattle, Washington, United States
View →
PM
Popovics Magdolna
Colleague at QuantumHungary
View →
LB
Liz Bennett
Colleague at QuantumSouth Bend, Indiana, United States
View →
AR
Amabelle Regala
Colleague at QuantumGreater Seattle Area, United States
View →
JT
Joe Talladira
Colleague at QuantumLutz, Florida, United States
View →
DC
Donald Cummins
Colleague at QuantumColorado Springs, Colorado, United States
View →
FC
Frederick Cotten
Colleague at QuantumRaleigh-Durham-Chapel Hill Area, United States
View →
AV
Arun Vinod
Colleague at QuantumBengaluru, Karnataka, India
View →
AH
Anthony Healy
Colleague at QuantumGreater Chicago Area, United States
View →
BH
Bud Hamilton
Colleague at QuantumUnited States
View →
2 education records
Jim Vaughan education
Bachelor'S Degree, Finance & Accounting
California State University-Long Beach - College Of Business
Education record
Waukesha South High School
FAQ
Frequently asked questions about Jim Vaughan
Quick answers generated from the profile data available on this page.
What company does Jim Vaughan work for?
Jim Vaughan works for Quantum.
What is Jim Vaughan's role at Quantum?
Jim Vaughan is listed as Vice President Service Global SW and Storage Company at Quantum.
Where is Jim Vaughan based?
Jim Vaughan is based in Englewood, Colorado, United States while working with Quantum.
What companies has Jim Vaughan worked for?
Jim Vaughan has worked for Quantum, Advanced Digital Information Corporation, Mass Optical Storage Technologies (Most), and Nakamichi Corporation.
Who are Jim Vaughan's colleagues at Quantum?
Jim Vaughan's colleagues at Quantum include Corey Hempfling, Popovics Magdolna, Liz Bennett, Amabelle Regala, and Joe Talladira.
How can I contact Jim Vaughan?
You can use AeroLeads to view verified contact signals for Jim Vaughan at Quantum, including work email, phone, and LinkedIn data when available.
What schools did Jim Vaughan attend?
Jim Vaughan holds Bachelor'S Degree, Finance & Accounting from California State University-Long Beach - College Of Business.
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