Planned, budgeted, oversaw, and documented all aspects of multiple projects related to process innovation, improving the patient experience, and educating physicians and staff on how to increase quality metrics. Developed several projects focused on cardiovascular, thoracic, and vascular surgery services. ● Led a successful project team in the implementation of a TAVR program aimed at increasing program awareness, gaining physician support, and setting imaging protocols. ● Completed LEAN training prompting serval procedural change projects that resulted in a reduction of patient wait times for procedures, improvements in clinical and physician scheduling, and an overall increase in patient satisfaction scores. ● Coordinated a large scale cardiac PACS IT project spreading over multiple locations and hospitals requiring strong relationship development and collaboration between the cardiovascular, radiology, and IT departments with outside vendors and staff.

Designed and developed non-invasive imaging laboratories for the Wheeler Heart and Vascular Center. Managed several departments; responsible for operating within the given budget and maintaining the focus on physician, staff, and patient satisfaction. ● Orchestrated interdisciplinary care through close collaboration with MD and ancillary staff; prepared interpretation schedules and imaging procedural guidelines shared between departments. ● Created and presented marketing strategies to both internal and external customers.● Developed and implemented varicose vein marketing, screening, and treatment strategies. ● Completed inventory and surveys on current technology and offerings within the cardiovascular service-line, made recommendations on capital purchases when requested.

Planned and hosted medical educational events, with physician guest speakers, locally, regionally, and nationally. Frequently held and presented medical in-service events, speaking on a variety of topics, for health care professionals. ● Built and maintained relationships with clinic and hospital nuclear medicine departments to improve community acceptance and increase scheduled trainings to departments, physicians, and technologists. ● Primary concept designer, and subsequent team member, for the Enhanced Learning and Imaging Technologies Excellence (ELITE) project, intended to support high quality imaging and image interpretation in nuclear cardiology. Program was launched locally and has since been used on a national level through Bristol-Myers Squibb.● Evaluated and recruited potential sites to conduct clinical research trials. ● Member of the Society of Nuclear Medicine Task for Professional Development, 2002-2005. An organization that provides direction for the development of nuclear medicine professionals. ● Recipient of the 2003 Value Award for work conducted on the ELITE project.

Sourced new contacts within hospitals and clinical nuclear medicine departments, doctors, and vendors to establish relationships for future training opportunities. ● Marketed and sold Cardiolite to clients and clinics. ● Researched market trends that potentially could affect sales and growth of the area. ● Presented educational in-services, on a wide range of topics, for healthcare professionals. ● Received the 2002 Rookie of the Year award for outstanding accomplishments for a first year clinical specialist.