Jim Willson Email & Phone Number

Virginia Beach, Va, Us

Virginia Beach, Virginia, United States

Maintained program excellence while minimizing risks and supporting e-commerce web development teams. Hired and developed Agile resources in US and India. Identified areas of improvement while conducting performance reviews, obtaining feedback, and coaching teams. Highlights of accomplishments in this role include:• Removed roadblocks in collaboration with managers in product, engineering, and design, using a triad/squad development model• Managed three direct reports in Bangalore that govern programs to support the critical initiatives for the Atlassian Marketplace • Co-facilitated offsite for professional development for the team of 25

Norfolk, Virginia Area

Ensured informed decision-making by tracking executive-level reporting and insight for critical initiatives. Adapted market changes and aligned business strategy with release plan execution in partnership with product management. Maximized project performance while supervising a team of seven Agile practitioners.Highlights of accomplishments in this role include:• Strengthened the foundation for business agility while utilizing the Scaled Agile Framework (SAFe) to facilitate the delivery of custom program-level processes and applications for US lines of business• Streamlined delivery process, including achieving a target of 12 monthly releases while administering a team of seven, including five scrum masters, a release manager, and an Agile coach• Partnered with compliance and information security leadership to support custom CRM with daily collections exceeding $1M

Norfolk, Virginia Area

Collaborated with leadership to identify opportunities for process improvement while reducing workflow inefficiencies. Identified and mitigated risks by developing effective plans to ensure project success.Highlights of accomplishments in this role include:• Ensured alignment with the needs of global stakeholders while leading release efforts in collaboration with four Agile Scrum teams with an average of seven members in each team• Set business direction while planning and coordinating quarterly PI planning events for US and UK Agile release trains to review accomplishments and meet quarterly goals as part of the Scaled Agile Framework• Played a vital role in organizational development while coaching 30 employees/business stakeholders on Agile methodologies

Norfolk, Virginia Area

Maintained business stakeholders’ satisfaction by offering team leadership to accomplish delivery objectives. Contributed to the advancement and improvement of Agile practices within the organization.Highlights of accomplishments in this role include:• Supported three Agile Scrum teams in creating a product vision and driving release efforts through a release train approach.• Delivered high-quality products by building and prioritizing backlog items in partnership with three product owners.• Transformed release efforts from quarterly releases to 12+ for the CRM system within the calendar year.

Norfolk, Virginia, United States

Maximized customer engagement through thoughtful and thorough user acceptance testing methods. Executed the strategic plan outlined in the roadmap while building and prioritizing backlog items in collaboration with product owners. Revitalized the performance of digital websites and call centers by supporting and developing new features.Highlights of accomplishments in this role include:• Aided in the critical analysis of problems and proposed solutions and created functional and technical design requirements while governing complex projects. • Focused on end user's expectations while providing support in data analysis and functional testing.• Ensured accurate and timely communication between business stakeholders and software developers while preparing requirements documents and testing scenarios supporting custom CRM.

Braintree, Ma

Served as IT project manager and database administrator for enterprise fundraising database Collaborated in revenue reconciliations exceeding $20MM annually Implemented and supervised real time electronic check-in for annual event of 1,400 constituentsStreamlined online donation processing to generate 98% revenue increase since 2011

Charleston, South Carolina, United States

Served as senior consultant and project manager for The Raiser’s Edge, The Education Edge, The Blackbaud Student Information System software packages.• Responsible for internal team training in technical areas• Team Mentor

New York City Metropolitan Area

• Led regional, onsite, and remote training classes for new and existing clients across two product lines with overall instructor average of 9.28 on client surveys• Superior soft skills in explaining technical solutions to non-technical clients

New York, Ny

Successfully managed all aspects of individual giving program for private adoption agency achieving agency highs in donors and donations for FY2004

New York, Ny

Performed gift data entry and generated donor acknowledgements, and managed alumni and student volunteers

Ms Mit, Information Technology

Masters of Science in Management of Information Technology through the McIntire School of Commerce

Ba, Economics

Activities and Societies: 4 year varsity swim team member