Jim Carroll Email & Phone Number

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Titusville, FL

I'm a certified Veteran Small Business Owner, and an experienced operations and leadership analyst, with 21 years in private higher education and corporate business.In academia, I help institutions increase student retention and completion, so they can turn prospective students into gainfully employed alumni.In the business sector, I train and develop.

Orlando, Florida Area

• Reporting directly to the VP of Academic Affairs, I catalyzed the student population 233% by co-creating, managing, implementing, and monitoring compliance for 15 diploma, 2 associate and 10 bachelor’s degree programs.
• Increased student retention 40% using quantitative data analytics to academically advise at-risk students.
• Achieved 100% pass ratings for 27 institutional and programmatic accreditation renewal visits.
• Co-created and managed a campus leadership policies and procedures certification of accommodation services for students with disabilities to ensure campuses were 100% Americans with Disabilities Act compliant.
• Co-established 23 best practices/standard operating procedures for academic support services, Program Chairs, faculty and staff recruitment, credential evaluations, hiring, and training.
• Co-authored policy and procedure certifications for 7 campus deans and registrars, on compliance matters such as transcript evaluation and satisfactory academic progress (SAP) monitoring and reporting using Campus Vue.

Orlando, Florida Area

• Courses taught through Blackboard and Canvas: Success Strategies; Introduction to Psychology; Adult Psychology; and Social Psychology.

Orlando, Florida Area

• I co-created and implemented a new online division of the college to increase student retention.
• Increased revenue by $1.8M in the first 18 months of new online programs using strong leadership, communication skills, knowledge of industry trends, and experience managing faculty and support staff through.
• Reduced YOY textbook costs $100k by switching physical books to eBooks, and using iPads as the platform for curriculum. I worked with the VP of Financial Aid to have the iPad expense covered by student financial aid.
• Received 100% accreditation pass ratings with zero findings, for new program development, by demonstrating high levels of relationship building skills and the ability to influence others, manage workflow, and track.
• Earned multiple awards for exemplary leadership, student support, academic research, and instructional designs.
• Assisted the Vice President of Academic Affairs with annual budgets and annual reports.

Orlando, Florida Area

• I maintained a library collection of 2,500 books and periodicals in accordance with faculty governance.
• Enhanced student successes by conducting APA Style writing and research workshops.
• Controlled a $30,000 monthly textbook and uniform budget and inventory.
• Supervised 2 student work-studies during an accreditation and compliance visit with zero findings.

Orlando, Florida Area/ Jacksonville, Florida Area

• Strong leadership and communication skills managing campus academic operations, under the guidance of the Regional Dean, over a four-month period after the campus dean abruptly resigned.
• Multifaceted role serving as faculty liaison to Campus Dean, conducting degree audits, delivering academic advisement, and creating quarterly course schedules.
• Excellent teamwork and collaboration skills used in designing a “walking student orientation”, giving students face-to-face time with each campus department leadership, reducing new student drops by 37%.
• High-level strategic planning skills increased maximized class registration ratios for the next term classes, by proactively hosting town-hall meetings to get student’s input regarding the classes they wanted.
• Strong leadership skills and experience managing 1 student work-study and a pool of 57 adjunct faculty.

Orlando, Florida Area

• Provided support for student financial management by maintaining student financial accounts and assisting and advising students in financial aid enrollment.
• Maintained a 100% compliant rating on 1 Veteran Administration and 2 Financial Aid Administration audits.

Orlando, Florida Area

• Provided academic advisement to prospective students and assisted new students with registration and enrollment needs.

Palm Bay, FL

• Subject Matter Expert for a world history course, with excellent communication skills demonstrated by having 151 students resulting in a 97% pass rate.

Winter Park, FL

• Courses taught: Healthcare Automation, Medical Office Procedures, and Medical Terminology.

Orlando, Florida

• Courses taught: General Psychology and Critical Thinking

Orlando, FL

• Strong leadership and experience managing the school registrar and 20 faculty during a accreditation renewal visit resulting in zero findings.
• Developed a Student Success program that provides academic intervention to at-risk students.

41st Rescue And Weather Reconnaissance Wing, Mcclellan AFB, California, USA

• Analyzed and reported high-level strategic, real-world mission activity to c-suite level commanders. Held a secret security clearance.
• Coordinated operations efforts with special reconnaissance, and search and rescue forces.

Doctor Of Philosophy In Leadership, Higher Education

Dissertation: "A Causal-Comparative Study Of Perceived Leadership Styles Of Community College Presidents In States Accredited By The.

Master Of Education, Educational Management

Thesis: "The Metamorphosis of the American Community College"

Graduate Certificate, Community College Education

Bachelor Of Arts, Psychology

General Education & Psychology Courses