An MBA qualified management professional with over 20 years experience working in a manufacturing environment. Customer facing with a broad management, technical and engineering background. Having started my career in structural and automotive engineering roles before moving into electronic/electrical and FMCG manufacturing. Skilled at analysing complex systems and machines, introducing change to improve productivity and efficiency. I have a preference for working with numerical data and statistics, a desire to ensure the facts are accurate, and a capacity for technical information.SpecialtiesCost Reduction - Conducted detailed examination of manufacturing costs and processes producing accurate management information used to increase the efficiency and effectiveness of the organisation. Focusing the available resources in order to produce manufacturing cost savings of up to 40%.Communication – Producing technical and sales copy used in advertising campaigns, product operating instructions and websites meeting sales targets and exceeding website traffic by 300%. Direct customer communication, managing support and technical help teams and both direct and business to business sales. Product Development – Developed new and existing products into new and existing markets; including design from concept of: handheld devices, domestic appliance components, diagnostic equipment, and vehicle components. Forming and managing diverse teams producing product developments to time and budget.Man-Management - Managed labour intensive volume production lines, coaching and developing inexperienced recruits to exceed production targets and develop into more senior roles.Currently seeking an operations/product management role within a forward-looking organisation where I can use my skills in business improvement and product development to make a real difference to the efficiency and profitability of the organisation.