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A leader who combines strategic insight with operational execution. Ability to quickly establish strong working relationships with potential and existing Customers and colleagues across multiple disciplines. Operational success based on hiring, developing, mentoring and retaining great teams. Integrity and willingness to own outcomes.
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Vice President Professional ServicesLocus Software Ltd Oct 2022 - PresentFarnborough, Hampshire, GbI've rejoined the industry that I am passionate about. Locus is a fast growing technology partner to the international shipping industry and I've joined to help us to continue to build great relationships with our existing and new customers. -
Senior Delivery PrincipalSlalom Apr 2021 - Sep 2022Seattle, Wa, Us -
Sr. Customer Solutions ManagerAmazon Web Services (Aws) Dec 2019 - Apr 2021Seattle, Wa, Us -
Business Advisory Services ConsultantSlalom Consulting Jan 2018 - Dec 2019Seattle, Wa, Us -
General Manager & Consulting ManagerMagenic Jan 2011 - Mar 2017St. Louis Park, Mn, Us• Provide executive-level leadership with full responsibility for P&L, sales and delivery for a $16M regional office of a custom application development firm specializing in distributed Agile development. • Direct all Consultant and Sales recruitment, hiring, performance management and professional development initiatives.• Spearhead a $6M initiative with a major credit card processor, involving 55 team members, including Magenic and client on-shore & off-shore employees, as well as multiple swim lanes.• Successfully manage client relationships, including maintaining responsibility for 20+ clients as well as 30 ongoing projects.• Independently generate $10M in sales & revenue from a Fortune 10 customer, which resulted in client savings of $2M annually.• Maintain responsibility for sales engagement, including accountability for performance against quota, with 3 Sales Executives. -
Senior Program ManagerKaiser Permanente Apr 2009 - Jan 2011Oakland, California, Us• Led program management for development and implementation of compliance & clinical trials management software for one of the largest combined healthcare providers & insurers in the US.• Oversaw a variety of program management initiatives, including managing cross-functional teams in areas of both scheduling and both system & business requirements.• Facilitated numerous important build vs. buy decisions, effectively evaluating systems in order to determine the best solution in line with corporate objectives.• Implemented Clinical Trials Management system which successfully managed interactions between patients & researchers while tracking billing for pharmaceutical companies. -
Ceo & FounderAtlogus Llc Apr 2003 - Mar 2009• Founded a start-up consulting firm specializing in providing professional services to major clients, including private companies and Big Five consultancies.• Directed a variety of initiatives to successfully recruit, train and manage performance of up to 16 clients and contractors to successfully design and implement technology and process solutions. Mentored and coached senior client staff.• Generated $4M in annual revenue through effective delivery of technology and process initiatives.• Developed multiple $1M applications for clients across multiple areas including marine operations, document management and transportation management, which resulted in cost savings and improved productivity for clients.
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Senior Vice PresidentQiva 1998 - 2003• Oversaw software development, product management, project delivery, P&L, cost controls and customer satisfaction initiatives for a software product development firm specializing in web applications for the transportation & supply chain industries.• Directed teams of up to 120 employees across three global offices to deliver complex projects and technology solutions within a business division representing $6M in annual revenue. • Led a major overhaul of global corporate structure to effectively fit company objectives, including the reorganization of the Engineering group in Kuala Lumpur.• Implemented a comprehensive product management methodology, which generated version-controlled releases of a unique ERP system for global maritime customers, resulting in improved cash flow and customer satisfaction.• Successfully renegotiated an under-priced multi-year development project, resulting in avoidance of a $20M lawsuit.• Managed a team of employees to deliver first generation web solutions to multiple Fortune 1000 customers across the world by rewriting and blending Microsoft & Java environments.
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Senior Manager (Business Process Management)Nyk Line 1995 - 1998Tokyo, Jp• Initial project management of a European-wide Activity Based Cost application, from initial design, through development, implementation and post-deployment Quality Action Team development• Promoted to head up NYK’s BPM group with responsibility for all European IT and Business Processes – including documentation, risk analysis and new business contractual review• Member of global IT strategy review group, combining North America, Asia, Europe and Japan HQ planning• Relocated significant IT functions to align spending more closely to business requirements -
Marketing ManagerThru Transport Systems 1992 - 1995• Hired to sell liner shipping application in an early stage software company• Sold to companies in Denmark, Croatia, Belgium, Japan, United States, and ensured that resulting implementation projects were profitable• Developed Professional Services group to help define product strategy, move the company from a multi-source code base to a productized offering, increasing internal profitability
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Manager, IntegrationAct (Services) Jun 1990 - Jan 1992Led the integration effort of 10 major shipping lines to produce an off-the-shelf software application for communicating with Customers.
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Traffic ManagerAct (Australia) Jun 1988 - Jun 1990Represented ACTA's interests in the ANZECS consortium for the Europe - Australia/New Zealand trade. Day to day management of a combined fleet of containerships, including scheduling, inducement calling, and inland operations coordination.
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Management TraineeAct (Services) Sep 1986 - Jun 1988Trained in all aspects of an international intermodal operation, focusing on maritime operations and inland distribution of containerized cargo via rail and truck. Special projects included analysis of leased container off-hire patterns, and secondment to the TRIO tonnage center in London - coordinating the Europe - Far East trade with vessels provided by Ben Line, NYK, MOL, P&O and Hapag Lloyd.
Jim Austin Skills
Jim Austin Education Details
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Loughborough UniversityEconomics And Geography -
Ivey Business School At Western UniversityMarketing
Frequently Asked Questions about Jim Austin
What company does Jim Austin work for?
Jim Austin works for Locus Software Ltd
What is Jim Austin's role at the current company?
Jim Austin's current role is Vice President Professional Services.
What is Jim Austin's email address?
Jim Austin's email address is ji****@****lom.com
What is Jim Austin's direct phone number?
Jim Austin's direct phone number is +176339*****
What schools did Jim Austin attend?
Jim Austin attended Loughborough University, Ivey Business School At Western University.
What skills is Jim Austin known for?
Jim Austin has skills like Integration, Business Analysis, Sdlc, Business Process, Strategy, Business Intelligence, Requirements Analysis, Software Development, Management, Crm, Software Documentation, Leadership.
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