Jim Baker

Jim Baker Email and Phone Number

CTO, 4x founder, & Board Advisor. Deep experience in Data, Engineering, AI, & InfoSec. Passion for #a11y #climatetech #healthtech #edtech @ CredLens
Jim Baker's Location
Herndon, Virginia, United States, United States
About Jim Baker

Technology leader & 3x Founder, focused on aligning product, engineering and security strategy & execution within high growth SaaS / B2B. Combines deep technical knowledge including engineering, AI, Cyber & Cloud with a business mindset that brings together product vision, market awareness, & unrelenting customer focus.Adept at creating meaningful collaboration across business functions to ensure desired outcomes, driving team performance and growth through metrics & coaching, and fostering a can-do / can-win mindset across teams. An excellent communicator known for building impactful relationships with peers, investors, customers, and teams. Unapologetic bias towards purpose-driven organizations.Experiences include: Executive Leadership, Product Management & Innovation, Research & Development (R&D), Strategic & Architectural Planning and Execution, Mergers & Acquisitions (M&A) , Investory & Board Communication, SCC Corporate Officer, 3 x Founder, Mentoring & Organizational Development, Organizational Change Management, Enterprise Risk and Sox Compliance.Technical experience includes: Software Engineering (back to x86 asm), Cloud Scale Architecture, Infrastructure & Site Reliability Engineer (SRE), AI & ML (including Generative), Cloud Migration & Transformation, Cyber-Security (including ISO-27001, SOC 2 & FedRAMP)

Jim Baker's Current Company Details
CredLens

Credlens

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CTO, 4x founder, & Board Advisor. Deep experience in Data, Engineering, AI, & InfoSec. Passion for #a11y #climatetech #healthtech #edtech
Jim Baker Work Experience Details
  • Credlens
    Chief Technology Officer
    Credlens Apr 2024 - Present
    Working to address the outcomes gap for non-degree credentials.
  • Meltek Inc.
    Advisory Board
    Meltek Inc. Nov 2023 - Present
    Meltek is a climate-tech startup that helps consumers reduce their carbon footprint by providing rewards for reducing energy use. Our mission is to enable all people to reduce their greenhouse gas emissions and maximize their environmental impact through consumer-focused energy efficiency and demand reduction programs.
  • Caballito Group
    Founder
    Caballito Group 2023 - Present
    Strategic Advisory & Fractional CTO, CIO, & CISO services.
  • Level Access
    Chief Technology Officer
    Level Access Jan 2020 - May 2023
    Vienna, Virginia, Us
    • Initially recruited to build out enterprise engineering, role expanded quickly to include Product Management, Support, Implementation & IT teams• Managed circa $10M technology operating budget on behalf of the 550-person organization along with third-party vendor management• Successfully restructured legacy SaaS portfolio to support 30% annual revenue growth, >90% gross margins & retention. Released multiple new-to-market products including a JavaScript-based analytics platform and a dynamic DOM-remediation platform that handled more than 10B queries annually• Led technical integration of two acquisitions ( Simple Accessible & Tenon.io ) into the business, the latter forming the core of our Community Strategy• Expanded engineering to 6 scrum teams. Built out IT operations, platform infrastructure, and information security. Built and optimized Secure SDLC with a high-degree of automation. Championed ongoing refinement from quarterly releases towards continuous deployment. • Led all technology workstreams during the 2022 merger with Essential Accessibility which resulted in the creation of the de-facto category leader, driving the complete re-platforming of disparate IT, engineering, and security operations into the new business, fostering alignment & cultural transformation. Focus on minimizing business disruption & post-merger workflow challenges • Led technical DD during investment / recap processes including JMI in 2017 and JMI/KKR in 2022.• Sponsored & led cyber-security programs to include monitoring and sustaining Level Access’s information security management systems (ISMS)—establishing enterprise-wide policies before securing an ISO-27001 certification, FedRAMP ATO, & SOC 2 • Exec sponsor and relationship lead on high-profile engagements with top-3 US bank and multiple government agencies.
  • Level Access
    Svp Product And Technology
    Level Access Jan 2019 - Jan 2020
    Vienna, Virginia, Us
    Promoted & remit expanded to include Product Management & IT Functions within the business. Created a combined unit called, surprisingly Product & Technology. Focus for this year was around alignment of Product process, building more user/ux research, customer feedback programs, to focus on the experience of the new platform we were building.
  • Level Access
    Svp Engineering
    Level Access Oct 2016 - Jan 2019
    Vienna, Virginia, Us
    Joined Level Access to lead the core engineering function. Highlights included:- Led technical DD during 2017 JMI Investment- Stabilized platforms and migrated to ecs/Fargate on AWS- Launched new Javascript remediation product- Established new CI/CD processes- Built out engineering organization, establish security team, award ISO 27001 certification- Inherited & ran customer facing implementation and support functions
  • Cartesian
    Global Cto & Cio
    Cartesian Feb 2009 - Jul 2016
    London, Gb
    Responsible for all technology globally, including R&D across 3 continents, Services and Support Orgs in NA and EMEA, Security and Compliance, including SOX, IT & Cloud support for 500+ users.• Designed and led the creation of SmartXchange®, a consumer-facing SaaS platform with deep logistics and reward partner integration—efforts established multi-million dollar subscription revenue streams with great margin profiles and increased exposure into other client business opportunities• Expanded oversight across all internal and external-facing technology, strategically growing the technology and innovation team to more than 100+ FTE across three development centers—proactively identifying technology-centric customer needs to design capable, proven solutions that delivered measurable results • Drove sales and business development strategy while supporting sales initiatives into Tier 1 North American service providers including AT&T, Verizon, and Comcast through client-facing thought leadership and consulting as well as post-delivery hosted service offerings • Aligned security functions with ISO27001 and both deployment and support functions with a hybrid blend of formal ITIL processes and DevOps-style methodologies—establishing roadmaps to improve continuity, consistency, and compliance• Facilitated and managed the end-to-end implementation of internal process improvements that supported business functionality and performance including the realization of multiple vertical-specific applications that bolstered analytics, loyalty, churn, and network optimization functions • Led a major IT infrastructure transformation and modernization initiative to shift all new and existing hosted services to a new, secure cloud platform—overhauling legacy systems, stripping them down to their basic components, and building tools that automated deployment and management to reduce TTV to days, minimizing total cost of ownership (TCO), and streamlining the manual workload
  • Cartesian
    Co-Founder & Cto
    Cartesian Aug 1996 - Jan 2009
    London, Gb
    Co-Founder and CTO of European consulting and software firm focussing on telecommunications industry.• Jointly founded & led Cartesian from a self-funded startup in 1996 to its sale in 2007, taking responsibility for all internal and external technology activities including product design, R&D, delivery, and client-facing support functions of Cartesian’s award-winning Ascertain® assurance and activation platform which generated $75M+ in revenue in 10 years and won the Queen’s Award for Enterprise Innovation in 2009 • Built a team of 100 technology specialists tasked with building & hosting self-hosted and ASP/SaaS platforms with stringent service level agreements (SLAs) combining operations, deep network, compute & security knowledge, & customer alignment to secure and optimize client deliverables• Demonstrated a robust and results-oriented leadership style while leading B2B business development; spent two years driving account growth across blue-chip global client accounts to capture maximum value during earn-out. • Successfully led multiple customer engagements personally, including major transformation projects and two full-scale telco client launches (Netherlands). Delivered system implementations across a global customer base for clients including Vodafone Group, Liberty Global, T-Mobile (Globally), Telefonica (Spain), Maxis (Malaysia), & Bell Canada
  • Eav Holdings Llc
    Founder
    Eav Holdings Llc Sep 2012 - Dec 2014
    Investments in local food/drink businesses in the Washington, DC area
  • Mealmobs, Inc.
    Investor
    Mealmobs, Inc. Jan 2012 - Dec 2014
    Early-stage restaurant loyalty program - lost traction to the big players in delivery.
  • Fort Communications Technology Ltd
    Engineer, Then Development And Support Manager
    Fort Communications Technology Ltd Aug 1993 - Jul 1996
    Developed & implemented encryption software (Windows 3.11 DLLs) and high-performance pricing engines for telecom (Dec Alpha C & Assembler), leaned into customer-facing role and built lifelong relationships.

Jim Baker Skills

Telecommunications Strategy Business Development Consulting Provisioning Management Integration Managed Services Solution Architecture Revenue Assurance Open Source Software Mobile Devices Project Management It Management It Strategy Cloud Computing Networking Service Management Software Project Management Requirements Analysis Unix Pre Sales Agile Methodologies Service Delivery Enterprise Architecture Saas Software Development System Deployment Mediation Bss Voip Technology Management Revenue Analysis Billing Systems Revenue Management

Jim Baker Education Details

  • University Of Hertfordshire
    University Of Hertfordshire
    Software Engineering

Frequently Asked Questions about Jim Baker

What company does Jim Baker work for?

Jim Baker works for Credlens

What is Jim Baker's role at the current company?

Jim Baker's current role is CTO, 4x founder, & Board Advisor. Deep experience in Data, Engineering, AI, & InfoSec. Passion for #a11y #climatetech #healthtech #edtech.

What is Jim Baker's email address?

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What is Jim Baker's direct phone number?

Jim Baker's direct phone number is +191334*****

What schools did Jim Baker attend?

Jim Baker attended University Of Hertfordshire.

What are some of Jim Baker's interests?

Jim Baker has interest in Exercise, Technology, Sweepstakes, Home Improvement, Reading, Gourmet Cooking, Watching Auto Racing, Sports, Food, Home Decoration.

What skills is Jim Baker known for?

Jim Baker has skills like Telecommunications, Strategy, Business Development, Consulting, Provisioning, Management, Integration, Managed Services, Solution Architecture, Revenue Assurance, Open Source Software, Mobile Devices.

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