Jim Baker Email & Phone Number

Working to address the outcomes gap for non-degree credentials.

Meltek is a climate-tech startup that helps consumers reduce their carbon footprint by providing rewards for reducing energy use. Our mission is to enable all people to reduce their greenhouse gas emissions and maximize their environmental impact through consumer-focused energy efficiency and demand reduction programs.

Strategic Advisory & Fractional CTO, CIO, & CISO services.

Vienna, Virginia, US

• Initially recruited to build out enterprise engineering, role expanded quickly to include Product Management, Support, Implementation & IT teams
• Managed circa $10M technology operating budget on behalf of the 550-person organization along with third-party vendor management
• Successfully restructured legacy SaaS portfolio to support 30% annual revenue growth, >90% gross margins & retention. Released multiple new-to-market products including a JavaScript-based analytics platform and a.
• Led technical integration of two acquisitions ( Simple Accessible & Tenon.io ) into the business, the latter forming the core of our Community Strategy
• Expanded engineering to 6 scrum teams. Built out IT operations, platform infrastructure, and information security. Built and optimized Secure SDLC with a high-degree of automation. Championed ongoing refinement from.
• Led all technology workstreams during the 2022 merger with Essential Accessibility which resulted in the creation of the de-facto category leader, driving the complete re-platforming of disparate IT, engineering, and.

Vienna, Virginia, US

Promoted & remit expanded to include Product Management & IT Functions within the business. Created a combined unit called, surprisingly Product & Technology. Focus for this year was around alignment of Product process, building more user/ux research, customer feedback programs, to focus on the experience of the new platform we were building.

Vienna, Virginia, US

Joined Level Access to lead the core engineering function. Highlights included:- Led technical DD during 2017 JMI Investment- Stabilized platforms and migrated to ecs/Fargate on AWS- Launched new Javascript remediation product- Established new CI/CD processes- Built out engineering organization, establish security team, award ISO 27001 certification.

London, GB

• Responsible for all technology globally, including R&D across 3 continents, Services and Support Orgs in NA and EMEA, Security and Compliance, including SOX, IT & Cloud support for 500+ users.
• Designed and led the creation of SmartXchange®, a consumer-facing SaaS platform with deep logistics and reward partner integration—efforts established multi-million dollar subscription revenue streams with great margin.
• Expanded oversight across all internal and external-facing technology, strategically growing the technology and innovation team to more than 100+ FTE across three development centers—proactively identifying.
• Drove sales and business development strategy while supporting sales initiatives into Tier 1 North American service providers including AT&T, Verizon, and Comcast through client-facing thought leadership and consulting.
• Aligned security functions with ISO27001 and both deployment and support functions with a hybrid blend of formal ITIL processes and DevOps-style methodologies—establishing roadmaps to improve continuity, consistency.
• Facilitated and managed the end-to-end implementation of internal process improvements that supported business functionality and performance including the realization of multiple vertical-specific applications that.

London, GB

• Co-Founder and CTO of European consulting and software firm focussing on telecommunications industry.
• Jointly founded & led Cartesian from a self-funded startup in 1996 to its sale in 2007, taking responsibility for all internal and external technology activities including product design, R&D, delivery, and.
• Built a team of 100 technology specialists tasked with building & hosting self-hosted and ASP/SaaS platforms with stringent service level agreements (SLAs) combining operations, deep network, compute & security.
• Demonstrated a robust and results-oriented leadership style while leading B2B business development; spent two years driving account growth across blue-chip global client accounts to capture maximum value during earn-out.
• Successfully led multiple customer engagements personally, including major transformation projects and two full-scale telco client launches (Netherlands). Delivered system implementations across a global customer base.

Investments in local food/drink businesses in the Washington, DC area

Early-stage restaurant loyalty program - lost traction to the big players in delivery.

Developed & implemented encryption software (Windows 3.11 DLLs) and high-performance pricing engines for telecom (Dec Alpha C & Assembler), leaned into customer-facing role and built lifelong relationships.