Jim Bergantzel Email & Phone Number

Colorado, United States

Dedicated Solution Engineer with a passion for leveraging technology to enhance public service delivery. Currently driving transformative solutions at the Governor's Office of Information Technology (OIT), focused on empowering the State of Colorado with adaptable and intelligent technology infrastructure. Committed to upholding OIT's core values of.

Castle Rock, Colorado, United States

• Founded ACME Tech Company to provide consulting services for small to medium business
• Provide support and training to end-users on a day-to-day basis as well as guide customers in hardware, network, and software solutions
• Manage multiple IT projects from collaborative planning through implementation
• Work closely with clients to help with their migration to cloud services
• Solve clients IT issues by determining changes, recommending quality software, projecting modifications of software, hardware and networking
• Provide client organization with key card access to their main facilities as well as the ability to monitor key entrances for security by deploying a full security suite of services for them

• Invested in Customer Touchpoint Journey software company, Touchpoint Dashboard
• Worked with the founder to advise on company direction
• Contributed to the company growth by providing consultative services to the founder

Greater Denver Area

• Became a value added reseller of SolidWorks 3D Modeling software In 1997 having embraced our knowledge of the 3D CAD industry in collaboration with my business partner
• Increased the value of the company and relocated to Colorado to oversee our new facilities after being approached by Solidworks to expand our territory again
• Bootstrapped and created private funding, and developed five new territories in the Midwest.
• Responsible for sales management and implementation, handled network and telecom infrastructure in addition to commercial real estate dealings.
• Promoted the sales of SolidWorks solution by providing training and technical support for the staffs
• Focused on running lean, maximizing profitability, streamlining processes, maintaining headcount, and forward thinking workforce planning. I also began systemizing the technology and processes for the acquiring company.

Greater Omaha Area

• As the company expanded my role shifted from directing all aspects of the company to various leadership roles, most notably technology and project management.
• Sold, supported, trained and managed customer relationships for a full customer experience lifecycle of buying and deploying SolidWorks for their engineers
• Set up, secured and maintained our Wide Area Network (WAN) across the office locations
• Created development, quality assurance, and implementation methodologies, processes and teams to support demanding customer base and highly aggressive business goals
• Supported day-to-day operations and expansion needs for each new office by maintaining desktop connectivity for all employees and phone systems across all offices
• Tridaq and our now-stellar team of account managers continued to maintain status in the 90/90 club followed by a President’s award.

Greater Omaha Area

• Continued to manage and develop our existing territories across the entire Midwest region. We added several additional states to our growing business, including Illinois, Missouri and Kansas. Tridaq opened its Kansas.
• Ensured optimal technical operations by overseeing all aspects of IT, including system security/information management, corporate project management, infrastructure management, data and cloud technology operations.
• Launched development of various IT teams and implemented a comprehensive enterprise-wide technological strategy to support the business plan.
• Maintained status as a 90/90 reseller and won several sales, service and technical awards.
• Recorded the highest possible renewal rates nationally and maintained consistently high technical specifications.