Jim Bliss Email and Phone Number

Responsible for designing, implementing, managing, and maintaining an organization of VoIP, video, wireless and computer networks. This includes installing and configuring, documenting, maintenance and upgrades, troubleshooting, network security and performance monitoring.

Security, Risk Management, Disaster Recovery Authentication & Access Control, Troubleshooting (WANs, LANs, Wireless) Penetration Testing (Internal, External, Wi-Fi), Municipal Regulatory Compliances

Created and managed department budget and personnel (three years). Administered the phone system (Shoretel), video system, voice mail system and mail system (Exchange). Maintained servers (Windows, As400, Esxi, Exchange and SANs), cabling, wiring, printers, scanners, and copiers. Installed new equipment, systems, programs, and software upgrades; interfaced computers to peripheral equipment; administered computer systems, usage, and programs. Designed, administered, and coordinated user access and control; assigned user rights with appropriate security levels; ensured all systems security protocols are met. Created Information System "Disaster Recovery" plans for all City departments. Oversaw and maintained City websites.