James Barca Email & Phone Number

Handling concerns of our clients, vendors and other service providers, resolving problems, maintaining a reference library of products and contracts, and presenting a professional, positive image of our innovative and growing Organization, but with a personal touch. Bi-lingual (Espanol and English). Recently I was given the added responsibility to assist our new Canadian Division by handing our French speaking clients. I also make a concerted but easy-going effort to contribute to creating a positive attitude and atmosphere in the office, and recognise the importance of my "internal clients", that is, fellow team members and other departments. I inter-face well with all levels of management, excellent communication skills. Employee of The Month, July. Voted "Employee of The Year 2008" by my peers and managers.

Provided very detailed customer service to loan and lease clients. Involved explaining contracts, policies, intricate national and state laws, how finance and interest works, and was on the Bi-lingual Team. Also presented CHASE products, such as Home Equity Loans and Credit Cards, and did well in closing these sales. Chase has since closed this division in New York.

Fielded general inquiries from members regarding service options and benefits, trained new hires, several promotions and employee awards and bonuses, also handled roadside emergency calls, very similar to "911" calls. Employee of The Month several times.