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James Willmore Email & Phone Number

Customer Service Manager at Solutions Management Group (SMG)
Location: Greater Duluth Area, United States, United States 8 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Solutions Management Group (SMG)
Role
Customer Service Manager
Location
Greater Duluth Area, United States, United States
Company size
58 employees

Who is James Willmore? Overview

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Quick answer

James Willmore is listed as Customer Service Manager at Solutions Management Group (SMG), a company with 58 employees, based in Greater Duluth Area, United States, United States. AeroLeads shows a matched LinkedIn profile for James Willmore.

James Willmore previously worked as ISP Manager at Charter Communications and ISP Video Engineer at Charter Communications. James Willmore holds Associate Of Arts - Aa, General Studies from Waldorf University.

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Email format at Solutions Management Group (SMG)

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Solutions Management Group (SMG)

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Profile bio

About James Willmore

As an ISP Manager at Charter Communications, I oversee a team of 5 technicians and engineers who are responsible for maximizing the productivity and performance of the cable television network. I have 30 years of experience in the cable industry, with a proven track record of delivering quality results, meeting deadlines, and improving customer satisfaction.I hold an Accredited Interscholastic Coach (AIC) certification, which demonstrates my leadership, communication, and problem-solving skills. I am passionate about collaborating across departments and functions to achieve common goals and optimize the network operations. I am also skilled in network engineering and design, with the ability to test, verify, monitor, and optimize video network components and systems.

Current workplace

James Willmore's current company

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Solutions Management Group (SMG)
Solutions Management Group (Smg)
Customer Service Manager
Emmetsburg, IA, US
Website
smgtech.biz
Employees
58
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8 roles

James Willmore work experience

A career timeline built from the work history available for this profile.

Isp Manager

Current
Charter Communications

Minnesota-Northern Wisconsin

-Directed employees and related programs to maximize team productivity and facility output.-Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations.-Planned project resources by assigning funds, materials and staff throughout lifecycle of projects.-Expanded cross-functional organizational capacity by collaborating.

Jun 2017 - Present

Isp Video Engineer

Charter Communications

Duluth, Minnesota, United States

-Tested and verified video network performance, reporting operational variances to appropriate engineering personnel.-Kept signals strong, clear and reliable with continuous monitoring and optimization of broadcast equipment.-Completed emergency fixes as stop gap until maintenance teams could conduct advanced repairs.-Communicated development efforts to.

Apr 2009 - Jun 2017

Headend Supervisor

Charter Communications

Duluth, Minnesota, United States

-Responsible for management of team of headend technicians, overseeing operations of multiple headends and hubs.-Hands on management of diverse and complex RF, IP and video components and systems.-Manage all aspects of product flow and deployment in multiple sites.-Developed accurate technical drawings to direct successful engineering projects.

Sep 2007 - Apr 2009

Network Engineer

Charter Communications

Duluth, Minnesota, United States

-Responsible for architectural design of enterprise network, project management and implementation, 3rd tier technical support, process monitoring and review and upgrades of enterprise network.-CMTS, cable modem and Cisco product deployment and management.-Initiated documentation to authorize and direct work to meet network specifications.

Jan 2004 - Sep 2007

Billing Service Specialist; Minnesota Area Systems Administrator

Charter Communications

Duluth, Minnesota Area

Feb 1997 - Aug 2001
Team & coworkers

Colleagues at Solutions Management Group (SMG)

Other employees you can reach at smgtech.biz. View company contacts for 58 employees →

DM David Mueller David Mueller Colleague at Solutions Management Group (Smg)Des Moines Metropolitan Area, United States View → AM Ashleigh Minick Ashleigh Minick Colleague at Solutions Management Group (Smg)North Liberty, Iowa, United States, United States View → CM Chris Meyer Chris Meyer Colleague at Solutions Management Group (Smg)Bettendorf, Iowa, United States, United States View → CW Carrie Wickham Carrie Wickham Colleague at Solutions Management Group (Smg)Cedar Rapids, Iowa, United States, United States View → ZA Zachary Argetsinger Zachary Argetsinger Colleague at Solutions Management Group (Smg)Des Moines Metropolitan Area, United States View → JP Jacob Penning Jacob Penning Colleague at Solutions Management Group (Smg)Mason City, Iowa, United States, United States View → NW Nathan Wolter Nathan Wolter Colleague at Solutions Management Group (Smg)Cedar Rapids, Iowa, United States, United States View → MM Mike Munshower Mike Munshower Colleague at Solutions Management Group (Smg)Mason City, Iowa, United States, United States View → CM Chris Meyer Chris Meyer Colleague at Solutions Management Group (Smg)Marion, Iowa, United States, United States View → MD Melbern Davis Melbern Davis Colleague at Solutions Management Group (Smg)Davenport, Iowa, United States, United States View →
4 education records

James Willmore education

FAQ

Frequently asked questions about James Willmore

Quick answers generated from the profile data available on this page.

What company does James Willmore work for?

James Willmore works for Solutions Management Group (SMG).

What is James Willmore's role at Solutions Management Group (SMG)?

James Willmore is listed as Customer Service Manager at Solutions Management Group (SMG).

Where is James Willmore based?

James Willmore is based in Greater Duluth Area, United States, United States while working with Solutions Management Group (SMG).

What companies has James Willmore worked for?

James Willmore has worked for Solutions Management Group (Smg) and Charter Communications.

Who are James Willmore's colleagues at Solutions Management Group (SMG)?

James Willmore's colleagues at Solutions Management Group (SMG) include David Mueller, Ashleigh Minick, Chris Meyer, Carrie Wickham, and Zachary Argetsinger.

How can I contact James Willmore?

You can use AeroLeads to view verified contact signals for James Willmore at Solutions Management Group (SMG), including work email, phone, and LinkedIn data when available.

What schools did James Willmore attend?

James Willmore holds Associate Of Arts - Aa, General Studies from Waldorf University.

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