accesso - Paradox is an industry-leading, cloud-hosted software solution focused on the daily operations of ski resorts. An all-in-one system (POS & ERP) orchestrating the complexities around ticketing & passes, snow school, rentals, activities, e-commerce, retail, F&B, administration, and BI reporting. Our focus is to be a mountain partner, driving improvements to their customer’s experience through the use of thoughtful and innovative technology solutions.Managed US business development and market brand presence; sales strategy, process, metrics, sales/marketing tools implementation, and customer acquisition, including national trade events and cold outreach for new business development. Role redundancy led to me being laid off in June '23.

Paradocs Mountain Software was acquired by the accesso Technology Group in April of 2023. My role as US BDM carried over.

The Flybook Reservation System is an AWS cloud-hosted tour and activity software solution. Improving the customer and staff experience through robust solutions specific to adventure parks/zip lines, rentals, resorts/lodging, tours, rafting, etc. Web-based POS allows for advanced reservations/sales of tickets, rentals, memberships, retail, etc with a single guest checkout. Backend ERP manages all the staff/inventory allocation, payments, waivers, confirmations/communication, and reporting. Highly integrable, Flybook has partnered with other leading software solutions to further enhance the guest/staff experience, improving efficiencies, and expanding revenue streams.- Interviewed, hired, and onboarded a completely new sales team within the first 9 months on the job.- Collaborated with the sales team, refined and restructured the outbound and inbound sales processes, and achieved 105% of the 2022 new business goal by the end of Q3, closing out the year 30% up.- Team grew the total number of Sales Deals closed by 85% over PY, up 23% over 2020, and up 60% over 2019.- Fostered referral relationships with leading marketing companies and integration partners; generated reciprocal sales opportunities, increased partner preference, our market visibility, and strengthened the collective trust.

HLC is a globally recognized distributor in the bicycle/bicycle accessories industry. With offices and distribution facilities in the US and Canada, HLC is the go-to source for approximately 5K independent bike dealers throughout North America. HLC is not only revered for its portfolio of approximately 180 global brands, and its dedicated and experienced sales team but also for the ancillary services/products it provides its partner dealers and vendors. - Championed team of product managers in USA and Canada through the development of new ERP/B2B systems during global corporate merger; addressed restructuring, role and leadership changes, banking unification, facility expansion, and competitor acquisition which provided a seamless transition during system cutover. - Interviewed, hired, onboarded, and led a team of US-based product managers; ensuring they aligned themselves and their brand portfolios with the objectives of the organization and the brand.

- Had oversight of all commercial strategies for a portfolio of exclusive international brands, representing approximately 25% of the FY20 forecasted revenue.- Functioned as primary liaison between the brand and HLC; competitive benchmarking, market share/trend analysis, identified category/product selection, negotiated/established pricing, created purchase/sales targets, aligned with global sales/marketing, managed contracts, terms, and reporting.

Provided short-term prospection and discovery of the Southeast market for Craig Langer, Co-Founder/CEO. As he likes to put it, this was a "short coffee break" in my career.

Moved to the Southeast, and kept inventory/procurement/database responsibilities.

Had complete oversight of all business functions/operations: sales (brick-and-mortar/e-commerce), vendor relations, human resources, brand/product management, merchandising, procurement, inventory management, marketing/trade show presence, etc. Helped set the foundation from being a regionally relevant player to what it is today, a nationally/globally recognized player in the fly fishing industry.

Oversight of all business operations of the largest fly fishing guide/retail business in the Vail Valley. - Managed 4 brick-and-mortar retail storefronts and 42 staff (8 managers;10 full-time employees; 24 full-time independent contractors/fly fishing guides).- Led a team of 42 staff in the adoption of a new cloud-hosted POS/ERP, The Flybook, resulting in both efficiency gains, ~40%, and top-line revenue of 25%.- Leveraged The Flybook to more closely partner/track new business with 3rd party vendors: hotel concierges/group sales teams, local/regional DMCs, and other businesses in the region.- Voted #1 Fly Fishing Guide Service in the Vail Daily's "Best of Vail - 2008 and 2009"- Promoted GCFF on a daily KZYR radio spot/fishing report; weekly local TV8 morning program "Good Morning Vail" and weekly Vail Daily fishing report.