• Manage and support Infor SyteLine 9 (Cloud Suite Industrial) ERP suite with ~60 users for ~$90 million oilfield services and equipment company.• Troubleshoot and resolve issues with standard and custom SyteLine functionality.• Manage SyteLine-related implementation projects.• Develop custom functionality on standard SyteLine screens, create User Extended Table (UET) columns, create Intelligent Data Object (IDO) extensions, create custom Infor Mongoose Application Event System (AES) Event Handlers, write custom Microsoft T-SQL triggers and stored procedures, modify SQL Server Reporting Services (SSRS) reports.• Educate users on Generally Accepted Accounting Principles (GAAP) and supply chain, inventory, manufacturing, and cost management principles.

• Managed and supported Infor SyteLine 8 ERP suite with ~200 users for ~$100 million manufacturing company.• Managed relationships with Infor, channel partners, and service providers.• Managed annual budget of ~$400 thousand.• Managed implementation projects of new Infor SyteLine ERP functionality and add-on modules.

• Supported and trained ~300 Infor SyteLine 7 and 8 ERP and field service users in 6 countries on 25 production Multi-Site (integrated) databases.• Provided thought leadership in identifying and selecting Infor SyteLine 7 and 8 ERP software modules and integrated partner products to address current business requirements and enable future business process improvements.• Advised stakeholders, across all functional departments, and at all organizational levels, on business process improvement opportunities, procurement, supply chain, and manufacturing management, and financial and managerial accounting issues.• Managed projects and led implementations and upgrades of Infor SyteLine 7 and 8 ERP software and field service applications.• Wrote requirements definitions for custom functionality and interfaces.• Created extensions of standard Infor SyteLine 7 and 8 ERP software functionality with fully-upgradeable modifications.

• Conducted full-lifecycle implementations of Infor SyteLine Enterprise Resource Planning software, managed projects, advised on accounting issues, conducted software training, installed and configured software, converted legacy system data, conducted pilot and final testing, and provided post-production support to users.• Modules implemented included General Ledger, Human Resources, Payroll, Accounts Payable, Accounts Receivable, Fixed Assets, Purchasing, Inventory Control, Order Entry, Bills of Material, Engineering, Product Configurator, Material Requirements Planning, Job Shop Manufacturing, Project Manufacturing, and Field Service.

Conducted post-implementation reviews of Oracle E-Business ERP software suite implementations, provided post-production support to users, advised on accounting issues, consulted with clients regarding software selection, demonstrated Oracle E-Business ERP software suite to prospective customers.

Performed demonstrations and wrote responses to requests for proposals for the Oracle E-Business ERP software suite. Modules included Inventory, Order Management, Purchasing, Internet Procurement, Internet Supplier Portal, Planning, Work-in-Process, Cost Management, Bills of Material, Engineering, General Ledger, Financial Analyzer, Payables, Fixed Assets, Receivables, Cash Management, and Workflow.

• Led Oracle E-Business Enterprise Resource Planning software suite implementation of new procurement and order fulfillment systems for a national corporate training provider. Guided the client in redesigning its business processes to optimize the use of its internal and external resources. Transition to vendor-owned inventory resulted in working capital savings in excess of $100,000.• Led post-implementation review of an Oracle E-Business Enterprise Resource Planning software suite implementation for an international cigar manufacturer. Recommended to the Chairman and Chief Executive Officer to conduct a permanent business process improvement program to examine, improve, and optimize the company’s critical business processes.

• Created rapid implementation methodology for Enterprise Resource Planning software. Methodology was based on developing a library of reusable business process documents that were based on best practices and the standard functionality of the software. Business process documents consisted of transaction flowcharts and pilot-testing scenarios that would ultimately be used as desktop user guides.• Led Oracle E-Business Enterprise Resource Planning software suite implementation of new financial, procurement, and materials management systems for a regional baker of bread products and salty snacks.• Led process analysis and solution design phases of Oracle E-Business Enterprise Resource Planning software suite implementation of a new purchasing system for an international manufacturer of newspaper printing presses.

Performed demonstrations and wrote responses to requests for proposals for the Oracle E-Business Enterprise Resource Planning software suite. Modules included Inventory, Order Management, Purchasing, General Ledger, Financial Analyzer, Payables, Fixed Assets, Receivables, and Cash Management.

• Led Oracle E-Business Enterprise Resource Planning software suite implementation of a new order fulfillment system for an international manufacturer of networking equipment. Named Oracle Services Mid-Atlantic Region Consultant of the Month as a result of this effort.• Led process analysis, solution design, and conference room pilot phases of Oracle E-Business Enterprise Resource Planning software suite implementation of a new export order fulfillment system for an international manufacturer of textiles.