James "Jim" Burrows Email & Phone Number

Saint Petersburg, Fl, Us

Boca Raton, Fl , Us

• Developed business within IT Distribution for NexGen Virtual Office, focusing on growth and retention strategies.• Organize tradeshows, trainings, contests, and marketing efforts to drive sales and increase brand visibility.

Tampa, Fl, Us

Manage the day to day and global GTM for two of ConnectWise's largest accounts, and help all their locations around the globe maximize the ConnectWise platform and community. Building a successful technology solution provider (TSP) business takes a lot of work, and to grow the right way, you need to manage what matters most. ConnectWise partners with organizations throughout the world to provide:• Software and automation• NOC/SOC Service • Security solutions • An IT Nation that is global community of peers, thought leaders, and experts dedicated to pushing you and the industry to new heights. We enable every team across your organization to operate at peak efficiency and stay connected. In addition, our Cyber Security focus safeguards you and your clients. With our solutions you can gain the insight you need to make data-driven decisions and maximize profits by scaling easily at a controlled cost.

Morrisville, North Carolina, Us

Led overall relationship building for resellers in the Southeast and our IT distribution channel. Recommended for the position because of my strong relationships and the understanding of the inner workings within IT resellers and IT distribution. We were in the middle of a divestiture, so I needed to keep the partners upbeat and positive about their relationship with SilverSky. • Generated 130 new reseller partners ready to begin their partnership with SilverSky pending the relationship with distribution.• The relationship with IT distribution is very new and I’m helping re-write our offerings to better fit a two-tier channel model.• Monitor overall forecast and key opportunities to ensure progress towards timely closure, using Salesforce.• SLED and financial vertical focus initially with expansion into other verticals.• Lead all opportunities in the SAAS space with our professional instant and emergency response services, firewall management, compliance and email products and services.• Attend marketing shows and then maximize ROI from them.• Introduced unique and fun marketing programs to grow SilverSky’s sales and presence within the distributor and reseller community.• Executed quarterly business reviews, focusing on achievement of revenue, operational excellence, training, lead generation and making sure relationship objectives were being met and planned.

San Jose, California, Us

Led the overall relationship for Tech Data U.S., Tech Data Canada. Recommended for the position by management within the Security Business Unit at Tech Data because of my strong relationships and the understanding of the inner workings within Tech Data. The relationship with Symantec had recently changed with a reduction in the overall Symantec portfolio for Tech Data. Symantec was looking for someone who could continue the relationship on a positive note and Tech Data was looking for someone who would fight for the relationship.• Built relationships within distributor segments and reseller channel, ensuring maximum mind share and clear understanding of Symantec products by training both the employees and the resellers• Monitored overall forecast and key opportunities to ensure progress towards timely closure, using both Salesforce and Clari.• Orchestrated the training and daily activities of 17 Symantec team members within the Tech Data Security Business Unit• Succeeded in getting Tech Data the whole Symantec portfolio after they were denied on more than one occasion and had lost more than $69 million in revenue.• Increased revenue by over 200% during my tenure• Attended marketing shows and generated and tracked ROI from them.• Introduced unique and fun marketing programs that grew Symantec’s sales and presence within 100+ resellers.• Executed quarterly business reviews, focusing on the achievement of revenue, operational excellence, training, lead generation, and making sure relationship objectives were being met and planned.

Sales and training expert with a primary focus on distribution and channel sales and marketing. Other services include team-building techniques, business analytics, and social collaboration. Vertical market emphasis on information technology, SLED, consumer electronics, sports, and wellness. Implemented a sales and tech support division at two different service companies. I did both sales and technical training on the key vendors and technologies, telephony, SAN’s, and networking, that they would be selling and supporting in the future. Helped 2 startup companies become IT resellers from scratch.

San Jose, Ca, Us

Led the overall relationship for Tech Data U.S., Tech Data Canada, Tech Data Latin America, SED, SED LatinAmerica, Ingram Latin America and Avnet Latin America.• Responsible for building relationships within distributor segments and reseller channel, ensuring maximum mind share and clear understanding of OCZ products by training both the employees and the resellers.• Monitored overall forecast and key opportunities to ensure progress towards timely closure. Planned and executed lead generation activities with distribution partners leading to a 30% increase in net new customers.• Partnered with onsite Product Sales Champion and PM team to organize all reseller and sales marketing activities and events.• Helped increase overall presence in SLED resellers. • Responsible for the sales and technical training on our storage and SAN products.• Executed quarterly business reviews with distributor partners, focusing on the achievement of revenue, operational excellence, training, lead generation, and relationship objectives were being met and planned.• Helped plan, close, and organize the Microsoft / Dell opportunity that brought in $12 million in revenue.

Operated a manufacturer's rep firm providing representation, management, creative marketing, and guidance for contracted manufactures that do business through distribution and channel partners. • Increased revenue by 33% amongst all vendors during the company’s existence. • Managed three employees and a $30M yearly goal with 10 different networking, peripheral and software vendors at Tech Data, Ingram, and Synnex. These vendors resided in such markets as digital signage, telephony, networking, security, and accessories.• Completed the onboarding process for new vendors including contract negotiations, establishing yearly marketing plans, accounting/credit set up, and all aspects of training. Enhanced the company's reputation by creating new and unique requests to help maximize their marketing spend and overall ROI.• Oversaw all marketing, event management, and executed quarterly business reviews. Reviewed all billing/invoicing and back-office accounting management.• Worked closely with all levels of product marketing, management, and sales to execute day-to-day business activities including pipeline, lead generation, S&D, and inventory management to ensure account growth and satisfaction.• Did both sales and technical training to distribution and reseller employees on all lines my company handled, including SMC/LG (networking, telephony), Minicom (digital signage), BenQ (monitors, digital signage), Q-See (physical security), and Visioneer/Xerox (printing, scanning).• Worked with my vendor’s engineers to make sure we were supplying the correct solutions and then oversaw the large projects from end to end.