• Provides on-site or remote assessment and training of Unlimited System’s offerings in oncology related software • Creates travel itineraries to match the scope of a net-new go live project• Organizes and leads client facing meetings to discuss initial as well as ongoing support of a project• Collaborates with team members to effectively provide an efficient schedule for all customers' project timelines

• Responsible for providing support of Unlimited System’s offerings in oncology related software• Manage, troubleshoot, and prioritize cases opened by an extensive list of oncology practices• Lead weekly calls for an oncology practice, where I review cases and discuss current issues as a Primary Contact for Revenue Cycle Management Support• Train end users and new internal team members on g4 Studio extensions • Travel to assist with practices’ on-site go live for implementation… Show more • Responsible for providing support of Unlimited System’s offerings in oncology related software• Manage, troubleshoot, and prioritize cases opened by an extensive list of oncology practices• Lead weekly calls for an oncology practice, where I review cases and discuss current issues as a Primary Contact for Revenue Cycle Management Support• Train end users and new internal team members on g4 Studio extensions • Travel to assist with practices’ on-site go live for implementation of Unlimited Systems offerings• Conduct and participate in presentations for company’s yearly conference Show less

At Projetech, I was a Technical Support Analyst that provided first and second level support for clients utilizing the IBM Software, Maximo. This consisted of providing clients useful information, fixing bugs, customizing their Maximo environment, and more. This allowed our customers to efficiently maintain their business operations. I had developed in depth knowledge of Maximo, as well as the infrastructure it took to run all clients' Production and Development Environments.I had… Show more At Projetech, I was a Technical Support Analyst that provided first and second level support for clients utilizing the IBM Software, Maximo. This consisted of providing clients useful information, fixing bugs, customizing their Maximo environment, and more. This allowed our customers to efficiently maintain their business operations. I had developed in depth knowledge of Maximo, as well as the infrastructure it took to run all clients' Production and Development Environments.I had also been involved in hosting and setting up Projetech's MUG SUMMIT where over 200 Maximo users from across the country learned through numerous seminars, meetings and learning labs about the product while simultaneously providing daily continuous support to all other clients.I have also been privileged to work with others in our organization to find intellectuals to join our Tech Team. I represented Projetech at local career fairs to speak with those interested in IT, SaaS, and Infrastructure. Once individuals joined the Projetech organization, I introduced them to all members of our organization and provided them a tour to strengthen their knowledge of the work environment. Lastly, I have had the opportunity to work with a local elementary school Technology coordinator to set up a Tech Cafe. These events helped teachers at the school learn useful computer skills and tools they could use in their school environment. This local support helped teachers and education professionals to understand advanced, technological skills. Show less

I was the student team leader of our Business Continuity and IT Disaster Recovery project for the members of the CIO Circle, located in Cincinnati, Ohio. I was responsible for creating a schedule, designing, and implementing a new portal for the members of the CIO Circle.

I was responsible for setting up and managing sound for banquet, conference and arena events at the CIntas Center located at Xavier University, I worked with a team where we collectively worked to make clients more that satisfied with their desired event, including local high school/college graduation, banquets, and sporting events.

Responsible for managing and organizing shop equipment by scanning and checking in all electronic devices, fixing equipment, as well as setting up and reloading equipment for Live shows/concerts.Organized equipment such as amplifiers, speakers, microphones, different forms of cables, rigging motors, and much more.Learned how to set-up and build trunks full of equipment to prepare them for shipping to be ready for a concert/event.Set up an event for a live concert for a… Show more Responsible for managing and organizing shop equipment by scanning and checking in all electronic devices, fixing equipment, as well as setting up and reloading equipment for Live shows/concerts.Organized equipment such as amplifiers, speakers, microphones, different forms of cables, rigging motors, and much more.Learned how to set-up and build trunks full of equipment to prepare them for shipping to be ready for a concert/event.Set up an event for a live concert for a multi-platinum award winning artist. Show less