Jim Carroll's Location
Greater Boston, United States, United States
Jim Carroll's Contact Details
Jim Carroll work email
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Jim Carroll personal email
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Jim Carroll phone numbers
About Jim Carroll
Well-rounded results-oriented VP level executive with extensive leadership experience in global sales management, strategy, transformation, operations, and enablement. Proven experience in driving revenue growth and leading high-performance sales teams. Adept at developing and executing strategic sales plans to penetrate new markets, expand existing client base, and consistently exceed revenue targets. Skilled in building strong customer relationships, fostering a collaborative sales culture, and implementing innovative sales strategies to maximize profitability. Recognized for exceptional leadership, negotiation, and communication abilities. Committed to driving organizational success through a relentless focus on customer satisfaction and revenue optimization.
Jim Carroll Work Experience Details
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Chief Sales Officer (Fractional)ZobelabBoston, Ma, Us -
Advisory Council MemberHarvard Business Review Sep 2024 - PresentBrighton, Ma, Us -
Advisory Board MemberSales Community Mar 2024 - PresentBoston, Massachusetts, Us -
Vp, Global Sales Strategy, Field Operations, & EnablementOutsystems Feb 2023 - Mar 2024Boston, Massachusetts, Us• Led 40 people on several high-performing teams focused on driving operational excellence and sales enablement globally: Geo Sales Ops, Channel Ops, Strategic Deal Desk, Comp Planning and Commissions, and Sales Enablement.• Led annual strategic GTM planning and compensation design workstreams cross-functionally, worked with consulting partner – resulted in revised sales strategy, aligned quotas, and comp design changes rolled out to field on schedule.• Led management operating rhythm for sales forecasting, QBRs, annual strategy planning, budget reviews with Finance, and quarterly sales talent assessments with Sales leaders.• Worked cross-functionally with Strategy Group, Marketing, Finance, Customer Success, Services, Product and Pricing, Channel Program, Legal, and Digital to represent Sales, work better, and communicate to field effectively.• Member of steering committee for integrated CRM redesign and launch with Sales, Marketing, and Digital – focus on data, process, and systems improvements, sales process review, and Lead-source to BDR to field sales hand-off process.• Rolled out first Global Account Program globally working with Sales leaders, Digital, and Marketing (ABM).• Rolled out comprehensive Sales Enablement framework to support transformation of global sales to new sales strategy, on schedule ahead of new fiscal year.• Led Sales Enablement team for annual global sales kick-off design, planning, and event execution, and Leadership event – resulted in consistently high feedback across the globe with all groups. -
Operations & Enablement Leader, Global Services Security PracticeAmazon Web Services (Aws) Oct 2021 - Nov 2022Seattle, Wa, Us• Led team responsible for Annual Business Planning, Business Operations, Enablement & Training, Corporate Social Responsibility, Product Management, and Strategic Programs.• Led the operational planning for 2023 including strategic initiatives, headcount, and budget requests.• Led the transformation of the global business review mechanism, reporting, and analytics.• Led growth and scale efforts for the practice working cross-functionally with Resource Management, Recruiting, and Sales Acceleration teams. -
Svp, Global Sales Operations & EnablementQlik May 2020 - Oct 2021King Of Prussia, Pa, Us• Led 50 people on several high-performing teams for global market leader focused on driving operational excellence and global sales transformation: Sales Ops, Strategic Deal Desk, CRM Tech, Comp Planning, and Sales Enablement.• Led annual global sales planning and compensation modeling workstreams.• Led acceleration of sales GTM plan to scale business from perpetual licensing model to subscription and SaaS business.• Led investment decision and implementation of Clari for forecasting.• Rolled out comprehensive Sales Enablement framework to support transformation of global sales.• Led annual global sales kick-off design and planning.• Led investment decision of new sales enablement platform.• Member of steering committee for integrated CRM redesign and launch. -
Vp, Global Sales Operations, Enablement, & Pre-SalesEpiq Dec 2017 - May 2020New York, New York, Us• Led 40 people on several high-performing teams for global market leader: Sales Ops, CRM Tech, Comp Planning, GTM, Sales Enablement, Solution Architects, RFP Response Team.• Led 60% increase to field sales and build of Global Account Program as the foundation for global sales transformation.• Led the redesign of Sales KPIs to inform our product roadmap, pricing committee, sales programs, and investment areas.• Led the weekly Sales Forecast and Pipeline inspection process with Sales VPs globally.• Led the redesign of Salesforce.com cross-company to increase field adoption and business integration.• Designed and rolled out new global sales training and development platform and framework to support growth.• Designed and rolled out new sales intranet, business manual, and Competitive Intelligence function.• Promoted to also lead Pre-Sales team (Solution Architects, RFP Specialists) and executed new model to grow team 50%. -
Sr. Director, Global Sales & Channels, Enterprise Services TeamDell Emc Jan 2015 - Jun 2017Round Rock, Texas, Us• Led 70-person global sales/channel team with direct reports of 7 first-line sales managers, 5 channel managers, and 3 operational reports, responsible for $100M in annual revenue for enterprise technology services business – direct and thru Channel and Strategic Alliance partners.• Led all activity to drive Services revenue – QBR's, talent reviews, cross-functional reviews, strategic account plans, large-deal reviews, weekly sales forecast management; regular cadence of customer/partner visits.• Consistently focused on Operational excellence and the “3 R’s” (Recruit, Retain, Revenue) to build, develop, and maintain a high-performing team and culture.• Led global Channel sales to drive revenue and maximize business growth through priority partners.• Named to lead combined Dell EMC business starting January ’17 following Dell acquisition of EMC, and led team to 148% of the global quota plan for 1H. -
Sr. Director, Global Sales Strategy & EnablementDell Emc Jan 2011 - Dec 2014Round Rock, Texas, Us• Led global Sales Enablement team of 12 people supporting multi-billion-dollar Specialty Sales solutions businesses across multiple enterprise storage segments, reporting to SVP of Global Sales.• Focused on global initiatives to drive revenue growth executed through Sales Enablement, Productivity, and Training programs; contributed Y/Y revenue growth, exceeding annual sales goal.• Led sales training at scale – New Hire, On-Demand, Manager Skills, “Hi-Potential”; drove strong sales culture.• Named core member of EMC Global Sales Transformation Workstream – led the rollout/training on opportunity inspection methodology (MEDDIC) to worldwide field sales.• Awarded 3 President’s Club trips for exceeding annual goals and contribution towards revenue.• Promoted from Americas to Global (Director) leading team of 6 people supporting single multi-billion-dollar enterprise Data Protection software business-unit, then Global lead for all-BU’s.
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Sr. Manager, Global Sales & Pre-Sales, Enterprise Software TeamDell Emc Jul 2009 - Jan 2011Round Rock, Texas, Us• Led 25-person global sales/pre-sales team responsible for $35M annual enterprise software business revenue.• Led from acquisition to mainstream integration – exceeded global annual sales quota (102%) with 71% Y/Y growth.
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Manager & Chief Of Staff, Global Sales Enablement & OperationsDell Emc Jan 2004 - Jun 2009Round Rock, Texas, Us• Built and led global Sales Enablement, Operations, and Global Alliances functions reporting to VP Global Sales for a scaling enterprise business – focused on global initiatives to drive revenue growth; contributed to strong sales culture, continued Y/Y revenue growth, exceeding annual sales goals.• Awards: ’05-08 Sales MVP’s, ‘07 Sales Training Excellence, 3 President’s Club trips for exceeding annual goals.
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Isv Global Alliances Partner ManagerDell Emc Jan 2003 - Dec 2003Round Rock, Texas, Us• Drove ISV Technology Alliance partnerships with enterprise software partners globally – partner account mapping contributed to $75M annually (25% of overall division revenue).• Exceeded annual revenue goal (155%), awarded President’s Club trip. Promoted to lead Global Sales Enablement & Operations for division.
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Accenture Si Partner Manager, North AmericaDell Emc Jan 2001 - Dec 2002Round Rock, Texas, Us• Drove Systems Integrator Alliance partnership with Accenture in N. America via sell-thru/sell-with programs and account mapping to drive revenue growth – supported significant Enterprise infrastructure business.• Consistently exceeded annual revenue goals (105%, 110%), awarded President’s Club trip.
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Oracle Alliance Partner Manager, North AmericaDell Emc Jun 1999 - Dec 2000Round Rock, Texas, Us• Drove ISV Technology Alliance with Oracle in N. America via sell-with programs and account mapping to drive revenue growth – supported significant Enterprise core storage business.• Exceeded annual revenue goals (130%, 146%), awarded President’s Club trip.• “President’s Award” final nominee for joint work with EMC, Cisco, Oracle on “ECO-Structure Initiative”.
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District Sales Manager, Northeast Major Accounts TeamKonica Minolta Business Solutions U.S.A., Inc. Jul 1995 - Jun 1999Ramsey, Nj, Us• Led team of 8 Sales Reps responsible for driving revenue of high-speed network-attached printer business.• Daily focus on “3 R’s” (recruit, retain, revenue) to build, develop, maintain high-performing team and culture.• Consistently exceeded annual sales goals (112%, 105%, 125%, 100%), top district sales manager 3x nationally.
Jim Carroll Skills
Sales Operations
Cloud Computing
Strategic Partnerships
Storage
Business Development
Sales Management
Professional Services
Channel Partners
Sales
Global Sales Leadership
Business Alliances
Sales Enablement
Solution Selling
Management
Sales Organization Leadership
Account Management
Global Sales Transformation
Global Sales Strategy
Virtualization
Global Channel Management
Team Leadership
Agent For Change
Enterprise Software
Data Center
Direct Sales
Alliances
Crm
Partner Management
Increase Productivity
Channel Strategy
Channel Optimization
Channel Program Management
Global Alliances
Strategic Alliances
Transformation
Leading Transformational Change
Strategic Leadership
Strategy Execution
Transformational Leadership
Sales And Marketing Leadership
Collaborative Leadership
Multi Cultural Team Leadership
Thought Leadership
Educational Leadership
Educational Technology
Learning Management Systems
Software As A Service
Jim Carroll Education Details
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Harvard Business SchoolExecutive Education (Certificate Of Completion August 2017) -
Southern New Hampshire UniversityBusiness Administration
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Bridgewater State UniversityJournalism
Frequently Asked Questions about Jim Carroll
What company does Jim Carroll work for?
Jim Carroll works for Zobelab
What is Jim Carroll's role at the current company?
Jim Carroll's current role is Chief Sales Officer (fractional).
What is Jim Carroll's email address?
Jim Carroll's email address is jc****@****bal.com
What is Jim Carroll's direct phone number?
Jim Carroll's direct phone number is (312) 971*****
What schools did Jim Carroll attend?
Jim Carroll attended Harvard Business School, Southern New Hampshire University, Bridgewater State University.
What skills is Jim Carroll known for?
Jim Carroll has skills like Sales Operations, Cloud Computing, Strategic Partnerships, Storage, Business Development, Sales Management, Professional Services, Channel Partners, Sales, Global Sales Leadership, Business Alliances, Sales Enablement.
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