Jim Carroll Email & Phone Number

Boston, MA, US

Brighton, MA, US

Boston, Massachusetts, US

Boston, Massachusetts, US

• Led 40 people on several high-performing teams focused on driving operational excellence and sales enablement globally: Geo Sales Ops, Channel Ops, Strategic Deal Desk, Comp Planning and Commissions, and Sales.
• Led annual strategic GTM planning and compensation design workstreams cross-functionally, worked with consulting partner – resulted in revised sales strategy, aligned quotas, and comp design changes rolled out to field.
• Led management operating rhythm for sales forecasting, QBRs, annual strategy planning, budget reviews with Finance, and quarterly sales talent assessments with Sales leaders.
• Worked cross-functionally with Strategy Group, Marketing, Finance, Customer Success, Services, Product and Pricing, Channel Program, Legal, and Digital to represent Sales, work better, and communicate to field.
• Member of steering committee for integrated CRM redesign and launch with Sales, Marketing, and Digital – focus on data, process, and systems improvements, sales process review, and Lead-source to BDR to field sales.
• Rolled out first Global Account Program globally working with Sales leaders, Digital, and Marketing (ABM).

Seattle, WA, US

• Led team responsible for Annual Business Planning, Business Operations, Enablement & Training, Corporate Social Responsibility, Product Management, and Strategic Programs.
• Led the operational planning for 2023 including strategic initiatives, headcount, and budget requests.
• Led the transformation of the global business review mechanism, reporting, and analytics.
• Led growth and scale efforts for the practice working cross-functionally with Resource Management, Recruiting, and Sales Acceleration teams.

King Of Prussia, PA, US

• Led 50 people on several high-performing teams for global market leader focused on driving operational excellence and global sales transformation: Sales Ops, Strategic Deal Desk, CRM Tech, Comp Planning, and Sales.
• Led annual global sales planning and compensation modeling workstreams.
• Led acceleration of sales GTM plan to scale business from perpetual licensing model to subscription and SaaS business.
• Led investment decision and implementation of Clari for forecasting.
• Rolled out comprehensive Sales Enablement framework to support transformation of global sales.
• Led annual global sales kick-off design and planning.

New York, New York, US

• Led 40 people on several high-performing teams for global market leader: Sales Ops, CRM Tech, Comp Planning, GTM, Sales Enablement, Solution Architects, RFP Response Team.
• Led 60% increase to field sales and build of Global Account Program as the foundation for global sales transformation.
• Led the redesign of Sales KPIs to inform our product roadmap, pricing committee, sales programs, and investment areas.
• Led the weekly Sales Forecast and Pipeline inspection process with Sales VPs globally.
• Led the redesign of Salesforce.com cross-company to increase field adoption and business integration.
• Designed and rolled out new global sales training and development platform and framework to support growth.

Round Rock, Texas, US

• Led 70-person global sales/channel team with direct reports of 7 first-line sales managers, 5 channel managers, and 3 operational reports, responsible for $100M in annual revenue for enterprise technology services.
• Led all activity to drive Services revenue – QBR's, talent reviews, cross-functional reviews, strategic account plans, large-deal reviews, weekly sales forecast management; regular cadence of customer/partner visits.
• Consistently focused on Operational excellence and the “3 R’s” (Recruit, Retain, Revenue) to build, develop, and maintain a high-performing team and culture.
• Led global Channel sales to drive revenue and maximize business growth through priority partners.
• Named to lead combined Dell EMC business starting January ’17 following Dell acquisition of EMC, and led team to 148% of the global quota plan for 1H.

Round Rock, Texas, US

• Led global Sales Enablement team of 12 people supporting multi-billion-dollar Specialty Sales solutions businesses across multiple enterprise storage segments, reporting to SVP of Global Sales.
• Focused on global initiatives to drive revenue growth executed through Sales Enablement, Productivity, and Training programs; contributed Y/Y revenue growth, exceeding annual sales goal.
• Led sales training at scale – New Hire, On-Demand, Manager Skills, “Hi-Potential”; drove strong sales culture.
• Named core member of EMC Global Sales Transformation Workstream – led the rollout/training on opportunity inspection methodology (MEDDIC) to worldwide field sales.
• Awarded 3 President’s Club trips for exceeding annual goals and contribution towards revenue.
• Promoted from Americas to Global (Director) leading team of 6 people supporting single multi-billion-dollar enterprise Data Protection software business-unit, then Global lead for all-BU’s.

Round Rock, Texas, US

• Led 25-person global sales/pre-sales team responsible for $35M annual enterprise software business revenue.
• Led from acquisition to mainstream integration – exceeded global annual sales quota (102%) with 71% Y/Y growth.

Round Rock, Texas, US

• Built and led global Sales Enablement, Operations, and Global Alliances functions reporting to VP Global Sales for a scaling enterprise business – focused on global initiatives to drive revenue growth; contributed to.
• Awards: ’05-08 Sales MVP’s, ‘07 Sales Training Excellence, 3 President’s Club trips for exceeding annual goals.

Round Rock, Texas, US

• Drove ISV Technology Alliance partnerships with enterprise software partners globally – partner account mapping contributed to $75M annually (25% of overall division revenue).
• Exceeded annual revenue goal (155%), awarded President’s Club trip. Promoted to lead Global Sales Enablement & Operations for division.

Round Rock, Texas, US

• Drove Systems Integrator Alliance partnership with Accenture in N. America via sell-thru/sell-with programs and account mapping to drive revenue growth – supported significant Enterprise infrastructure business.
• Consistently exceeded annual revenue goals (105%, 110%), awarded President’s Club trip.

Round Rock, Texas, US

• Drove ISV Technology Alliance with Oracle in N. America via sell-with programs and account mapping to drive revenue growth – supported significant Enterprise core storage business.
• Exceeded annual revenue goals (130%, 146%), awarded President’s Club trip.
• “President’s Award” final nominee for joint work with EMC, Cisco, Oracle on “ECO-Structure Initiative”.

Ramsey, NJ, US

• Led team of 8 Sales Reps responsible for driving revenue of high-speed network-attached printer business.
• Daily focus on “3 R’s” (recruit, retain, revenue) to build, develop, maintain high-performing team and culture.
• Consistently exceeded annual sales goals (112%, 105%, 125%, 100%), top district sales manager 3x nationally.

Disruptive Strategy, Executive Education (Certificate Of Completion August 2017)

Mba, Business Administration

Ba, Journalism