Jim Chadwick work email
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Jim Chadwick personal email
Jim is an innovative, dedicated Professional Services and Operations executive and international business leader with expertise in driving significant organizational growth. His talent for strategic operational planning and expertise in navigating organizations through periods of accelerated growth have been repeatedly demonstrated. Jim's talent lies in his ability to drive all performance metrics through the development and transformational leadership of dynamic, cross-functional teams. Jim is known as a collaborative communicator continually promoting synergy across business lines and global units to drive positive change; comprehensive, cohesive business practices and enhanced profitability.
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Sr. It Project ManagerLogan HealthKalispell, Mt, Us -
Program ManagerApplied Materials Jul 2020 - PresentSanta Clara, Ca, Us -
District Resource SpecialistSalient Crgt Apr 2019 - Jul 2020Fairfax, Va, UsManaged inventory and resources for Bonneville Power Administration in Kalispell, MT -
Vice President, Global Solutions DeliveryVmc Aug 2016 - 2018Redmond, Wa, UsDirected the development and implementation of strategies focused on the turnaround of an underperforming operation. Provided strategic leadership to 2,300+ associates in the delivery of QA testing & automation, localization, translation and customer care/support solutions including 1,100 call center support advisors in two geographic locations. Held accountable for P&L and ensuring alignment with organizational objectives. ★ Accomplished $100M+ in P&L for FY17 exceeding targets for Gross Margin and Operating Income. ★ Grew customer support revenue by over 40% and turned around struggling customer relationship.★ Achieved positive customer support margins for the first time in more than 3 years.★ Prepared QA unit for a significant acquisition by a global Games QA leader and secured $66.4M sale. -
Vp, Global Professional Services (And Corporate Development)Openet Jul 2010 - Dec 2015Dublin 12, Dublin, IeManaged a professional services organization with a global team of more than 300. Delivered BSS/OSS solutions to Global Telecommunications and Cable providers in NAR, CALA, EMEA, and APAC regions. Implemented Openet Software products and solutions including Mediation, Policy and Charging solutions. The services team implemented Openet products as well as customized software to meet customer specific requirements. Captained the exploration of IPO and F- 1 filing with the United States Securities and Exchange Commission. ★ Consistently generated $70M+ annually with gross margins exceeding 55%. ★ Enhanced contribution margins by 50%+ through the implementation of an ERP system and improved, standardized processes.★ Responsible for multiple, simultaneous professional services projects at more than 25 customers globally. -
Vp, Global Operations / Chief Operations OfficerOpenet Jan 2007 - Jun 2010Dublin 12, Dublin, IeLed daily organization operations while overseeing a critical, multi-year global expansion. Managed various expansion activities including resourcing, vendor selection and management, the development of SOPs and policies, and the deployment of operational controls. ★ Drove business growth of 277%+ over six years generating a compound annual growth rate of 29%.★ Enabled the reduction of project costs by 30% within the North American and European segments by doubling operations in Kuala Lumpur and executing low cost, off-shore capabilities. ★ Grew the CALA-based revenue stream by 300%+ through the establishment of an office in Sao Paulo, Brazil and hiring of top project talent in support of critical deployments.
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Director Professional Services - Cala RegionOpenet Jun 2006 - Dec 2006Dublin 12, Dublin, IeOversaw the delivery of BSS/OSS solutions to telecommunications providers in Canada, Mexico and Brazil. ★ Delivered $1.2M project to Nextel Brazil leading to the establishment of a long-standing, profitable Brazilian foothold.★ Established Initial Charging project for SaskTel in Regina Saskatchewan, Canada.
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It Director - MediationAt&T Mobility May 2001 - Mar 2006Dallas, Tx, UsCaptained the integration and delivery of IT billing mediation and charging software to the AT&T and Cingular billing enterprise. ★ Led multiple Project, Development and Support teams supporting FusionWorks (Openet Telecom) and BillDats (CSG Systems) mediation platforms with a team of more than 100 located in multiple locations including: Bothell, WA; Dallas, TX; Atlanta, GA.★ Successfully completed a 2-year, $15M project delivering post-merger integration of AT&T Wireless and Cingular Mediation platforms into a single solution. ★ Delivered multi-tiered, distributed Mediation systems capable of processing hundreds of millions of records per day providing business critical data to billing, fraud and other downstream systems. ★ Saved AT&T $10M annually through delivery of internal, billing mediation solutions for TDMA network. -
It Project/Development ManagerAt&T Mobility May 1999 - May 2001Dallas, Tx, UsLed group delivering solutions for AT&T Wireless Services’ Customer Base Marketing other AT&T Wireless Marketing support groups. ★ Delivered $600,00 Predicative Churn Modeling project providing a statistical modeling system utilized by Marketing to segment specific offers and marketing plans for high valued customers.★ Led team responsible for developing and supporting AT&T's Customer Upgrade Program (CUP) which facilitated more than 500,000 equipment upgrades per month across all sales channels.
Jim Chadwick Skills
Jim Chadwick Education Details
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Seattle Pacific UniversityInformation Systems Management -
Montana State University-BozemanBusiness Management And Finance
Frequently Asked Questions about Jim Chadwick
What company does Jim Chadwick work for?
Jim Chadwick works for Logan Health
What is Jim Chadwick's role at the current company?
Jim Chadwick's current role is Sr. IT Project Manager.
What is Jim Chadwick's email address?
Jim Chadwick's email address is ji****@****ast.net
What schools did Jim Chadwick attend?
Jim Chadwick attended Seattle Pacific University, Montana State University-Bozeman.
What are some of Jim Chadwick's interests?
Jim Chadwick has interest in Children, Economic Empowerment, Politics, Education, Science And Technology.
What skills is Jim Chadwick known for?
Jim Chadwick has skills like Telecommunications, Integration, Program Management, Wireless, Business Development, Professional Services, Management, Enterprise Software, Mobile Devices, Cross Functional Team Leadership, Product Management, Vendor Management.
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