Jim Chen Email & Phone Number

Santa Clara, CA, US

Sunnyvale, CA, US

Promoted to Sous Chef with rapid adaptation to advanced responsibilities.Team Leadership: Transformed a mixed-performance team into a well-functioning unit through organized training, optimized workflow, customized communication, and goal setting.Inventory Management: Achieved high utilization and accuracy rates in inventory ordering, optimized menu to.

GB

Manage a team to open the French Vietnamese restaurant from scratch, including designing menu, training staff, managing inventories and more.

Sunnyvale, CA, US

Led teams to offer Linkedin and Microsoft employees Michelin-star-quality food via Bon Appétit Management Company, which is an on-site restaurant company offering full food-service management to corporations, universities, and museums in 32 states.Responsible for California cuisine, an individual plate, cross-function station serving global and highest.

SAN Francisco, California, US

Cook at Mister Jiu’s, a Michelin-starred restaurant in San Francisco and named No.3 Best New Restaurant in American 2017. Responsible for wok, garde manger, stream and fry stations. In charged of safe operating procedures of equipment, utensils and machinery. Ensure quality and timeliness of food production, using batch-cooking methods to maintain quality.

As one of the three cooks/chefs in the kitchen, lead and responsible for all aspects of cold, fry, dessert, and grill station. In addition, set up operational procedures to ensure all stations are efficient. Reported to Executive Chef. Established first formal SOP operational procedures to ensure all stations are efficient, all ingredients volume is.

Led and responsible for all aspects of cold, fry, flat top, Peking duck, and dessert stations. Report to Executive Chef

San Francisco, California, US

Line Cook │ 2016 - 2017Lead and responsible for all aspects of raw bar and oven station to support huge scale of 1000+ covers a day and fine-dinging quality. Report direct to Sous ChefPromoted from raw bar, where famous oysters, appetizers, raw fish, and salads were served, to oven station, where major entrées were served, in one month. Internship │.

New York, NY, US

VP/General Manager, Corporate-Operated Stores │ 2013 – 2016Lead all all aspects of store management including sales and marketing, associate trainings, Standard Operation Procedure (SOP), human resource policies, organization structure, associate operation handbook and oversee 150+ store associates in Metro New York Area. Report direct to.

New York, NY, US

Sr. Director, Supply Chain and Operation │ 2011 – 2013 Leads team of 30+ supply chain managers to coordinate between Distribution, Supply Chain, Product Planning, Store Operations, International Sourcing and 30+ major international/domestic suppliers to ensure profitability and quality of ingredients/supplies for 15 stores across the country. Leads.

Oosterhout, Noord-Brabant, NL

- Key start-up member of the Chicago branch location. Manage staffing of full-time team and responsible for supervising/balancing workloads in warehouse and office. Trained employees to perform daily operational functions, coach team, and developed guidelines for standard best practices to follow.- Reported directly to the president, responsible for.

Oosterhout, Noord-Brabant, NL

- Supported functions in A/P, A/R, investigated goods to invoice receipt mis-matches, reconciled account discrepancies, payroll processing, and communicating credit approval status to customer.- Facilitated Service Manager in troubleshooting, resolving technical problems, fielding customer concerns, and return/repair issues. Helped simplify RMA procedure.

Oosterhout, Noord-Brabant, NL

- Initiated a project for improving inventory control, resulting in the increase of the inventory accuracy from 80% to 95% and the reduction of the order fulfillment time from average 1 hour to 20 minutes.

Seattle, WA, US

- Assisted store manager in overseeing daily operation. Scheduled shifts and supervised 15 ‘Baristas’, making sure to demonstrate outstanding customer experience and provide quality beverage.- Designed in-store promotions and campaigns to increase store traffic by 7% and boost sales by 10%. In charge of pastry order, increased pastry diversity and decrease.

Seattle, WA, US

- Provided high quality beverages consistently for all customers.- Discovered customer needs and appropriately suggested product with every customer to enhance service and meet sales goals.- Followed store policy and procedures for operational flow at each station and demonstrated clear communication with all customer and partner interactions.- Contributed.

Taipei, TW

Assisted in rolling out ISO standards to police department. Improved case file searching by developing a central database. Helped standardize operation procedures to improve service turnovers.

Farm To Table

Mba, Operations Management And Supervision

Bachelor, Business Administration