Jim Copeland Email & Phone Number

Saint Paul, Mn, Us

Saint Paul, Minnesota, Us

Leading Family-Owned Industrial Engineering & Contractor/Construction company through a Holistic Leadership Development and Continues Improvement Culture Implementation. In Partnership with Owners/President/HR/Senior Leaderships working with entire organization on critical priorities around Growth of Capabilities (Leadership/Team/Process).

Providing Clients with Professional Leadership Services focused on:* Leading Teams to Grow Revenue/Profitability through Strategy-Alignment-Development-Execution (Keeping Teams Focused & Consistent on Delivering Results). * Bringing Strategy, Leaders, Teams, Process, and Customer Experience together to ensure Total Alignment & Flawless Execution; Helping teams through Large Change and Transformation Initiatives. EOS Integrator/Implementer, Prosci Practitioner, and Agile Certified.* Coaching Leaders & Teams to Align, Develop, Execute through proven Leadership & Development Practices with a focus on Attitude, Accountability, Teamwork, Proactivity, and Excellence (5 Core Values)- Partner w / GLG Consulting - Partner w / Business Talent Group (BTG)

Saint-Laurent , Quebec, Ca

Led 2000+ employee; 50 Union-based Plant logistics operation. Recreated a customer centric operational plan for several thousand client locations. Created a new employee onboarding playbook for both transportation and cash vault services. Focused on transforming and growing the business through Team Experience, Operational Excellence, & Customer Experience. B2B client relationship building with Financial Institutions and Retail customers. * Delivered Gross and Operation Profit that Exceeded plans.

Jersey City, Nj, Us

Led Consumer Services/Retail/Operating Business that supports 6000 locations (including 4000 Franchise locations with 25,000 team members) across the nation; including direct P&L responsibility for 2000 company owned locations with 7000+ team members. In reporting to CEO in Private Equity owned firm; responsible for developing end to end retail model to grow EBITDA in a sustainable way. * Led a group including HR, Training, Client Experience, Finance, and Operations* Developed 5 year growth plans around entire company operated business, inclusive of Real Estate, Marketing, Team Experience, Client Experience, Financial Products, Services, and Operations* Turned Unprofitable Company Owned Operations into a Profitable business in 18 months* In turn having a big impact on improving Franchise Business economics* While also building more than 200 locations and acquiring another 350+ franchise locations

Boca Raton, Florida, Us

Led $1.1B - 6000+ employee organization. P&L responsibility for 417 stores in 13 states in Northwest Region. * Created Company leading Region in Sales, Profits, & Customer Experience (NPS)* Developed a culture whereas over 100+ leaders gained next level promotion * Led merger of two competing brands into one profitable unit. * United a culture of two 3000+ employee workforces to deliver best in class scorecard results in 18mos

Chicago, Il, Us

Led $1.8B - 7500 + employee organization. P&L responsibility for 156 stores in 10 states in Midwest region, including corporate headquarters market of Illinois. * Led market turnaround as well as significant role in Stores Simplification/Optimization Project.

New York, Ny, Us

Led a $600M - 3200+ employee family owned retail operation in NY/NJ/LI area. In reporting to CEO, quickly established 5 year growth plan for organization. Established strategic organizational roadmap including mission, objectives, and company core values. Led Marketing, Human Resources, Merchandise Operations, and Store Operations function. * Key driver in launching 1st updated website and initial omni-channel strategy implementation* Led transformation of this iconic brand for rapid growth * Built Personal Concierge platform and E-Commerce business, helping add 30% YOY growth multiple yrs

Minneapolis, Mn, Us

Led a $2.1B - 9500+ employee retail operation across the Midwest as Group Managing Director. Engineered strong business turnaround in markets. * Built high performing teams that delivered the best operational, financial & customer satisfaction ever * Redesigned Stores Merchant Operations team to be more effective* Delivering an over 40% improvement in Merchandise transition quality execution across 1500 stores nationwide* Started as an intern working my way through several positions and experiences* Roles included: Intern-Executive Team Lead-Store Team Lead-Process Improvement Leader- Learning Leader-District Leader-National Merchant Director-Group Managing Director.

Master Of Business Administration (Mba), Management

Bachelor Arts, Double Major; Entrepreneurship, Human Resources Management