Jim Copeland

Jim Copeland Email and Phone Number

Interim-Fractional COO / Leadership Advisor at 5C Group; Helping Teams w/ Strategy-Total Alignment-Leadership Development-Operation Excellence (Execution); Specializing in Turnaround-Big Change-Growth across Industries @ 5C
Saint Paul, MN, US
Jim Copeland's Location
Greater Minneapolis-St. Paul Area, United States, United States
Jim Copeland's Contact Details
About Jim Copeland

Passionate Strategic Experienced Leader that Coaches Leaders/Teams to Grow Revenue/Profitability through a Focus on Strategy, Total Alignment, Leadership Development, Operational Excellence (Execution), and Customer Experience. Specializing in Turnaround, Transformation, Big Change, and Rapid Growth Opportunities. EOS & Prosci Facilitator. Over 25 years of leadership roles with direct P&L accountability from $50M to $2.1B in revenues, while leading large teams of up to 10,000 team members. Leading in world class organizations including Family, Private Equity, Small Business, and Fortune50. Delivered profitable sales growth in every previous role. Produced record team retention/engagement, productivity, risk/safety, and customer satisfaction (NPS) results.Direct accountability and leadership of the following functions: Strategy, Operations, Logistics, Human Resources, Merchandising Ops, Training, Customer Experience, Call Centers, Marketing, Digital, E-Commerce, Franchise, and Real Estate. Successful across multiple industries including Retail, Consumer Goods & Services, Financial Services, Logistics, Security, and Construction. My principled leadership approach allows me to be truly Industry Agnostic.

Jim Copeland's Current Company Details
5C

5C

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Interim-Fractional COO / Leadership Advisor at 5C Group; Helping Teams w/ Strategy-Total Alignment-Leadership Development-Operation Excellence (Execution); Specializing in Turnaround-Big Change-Growth across Industries
Saint Paul, MN, US
Jim Copeland Work Experience Details
  • 5C
    5C
    Saint Paul, Mn, Us
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  • Corval Group, Inc.
    Leadership Advisor
    Corval Group, Inc. Aug 2022 - Present
    Saint Paul, Minnesota, Us
    Leading Family-Owned Industrial Engineering & Contractor/Construction company through a Holistic Leadership Development and Continues Improvement Culture Implementation. In Partnership with Owners/President/HR/Senior Leaderships working with entire organization on critical priorities around Growth of Capabilities (Leadership/Team/Process).
    View
  • 5C Group
    Interim-Fractional Coo / Leadership Advisor
    5C Group Aug 2020 - Present
    Providing Clients with Professional Leadership Services focused on:* Leading Teams to Grow Revenue/Profitability through Strategy-Alignment-Development-Execution (Keeping Teams Focused & Consistent on Delivering Results). * Bringing Strategy, Leaders, Teams, Process, and Customer Experience together to ensure Total Alignment & Flawless Execution; Helping teams through Large Change and Transformation Initiatives. EOS Integrator/Implementer, Prosci Practitioner, and Agile Certified.* Coaching Leaders & Teams to Align, Develop, Execute through proven Leadership & Development Practices with a focus on Attitude, Accountability, Teamwork, Proactivity, and Excellence (5 Core Values)- Partner w / GLG Consulting - Partner w / Business Talent Group (BTG)
  • Gardaworld
    Vice President Operations
    Gardaworld Aug 2020 - Feb 2023
    Saint-Laurent , Quebec, Ca
    Led 2000+ employee; 50 Union-based Plant logistics operation. Recreated a customer centric operational plan for several thousand client locations. Created a new employee onboarding playbook for both transportation and cash vault services. Focused on transforming and growing the business through Team Experience, Operational Excellence, & Customer Experience. B2B client relationship building with Financial Institutions and Retail customers. * Delivered Gross and Operation Profit that Exceeded plans.
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  • Jackson Hewitt Tax Service Inc.
    Coo / Svp Consumer Services & Operations
    Jackson Hewitt Tax Service Inc. Jul 2016 - Aug 2020
    Jersey City, Nj, Us
    Led Consumer Services/Retail/Operating Business that supports 6000 locations (including 4000 Franchise locations with 25,000 team members) across the nation; including direct P&L responsibility for 2000 company owned locations with 7000+ team members. In reporting to CEO in Private Equity owned firm; responsible for developing end to end retail model to grow EBITDA in a sustainable way. * Led a group including HR, Training, Client Experience, Finance, and Operations* Developed 5 year growth plans around entire company operated business, inclusive of Real Estate, Marketing, Team Experience, Client Experience, Financial Products, Services, and Operations* Turned Unprofitable Company Owned Operations into a Profitable business in 18 months* In turn having a big impact on improving Franchise Business economics* While also building more than 200 locations and acquiring another 350+ franchise locations
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  • Office Depot
    Vice President Sales & Operations
    Office Depot 2013 - Jul 2016
    Boca Raton, Florida, Us
    Led $1.1B - 6000+ employee organization. P&L responsibility for 417 stores in 13 states in Northwest Region. * Created Company leading Region in Sales, Profits, & Customer Experience (NPS)* Developed a culture whereas over 100+ leaders gained next level promotion * Led merger of two competing brands into one profitable unit. * United a culture of two 3000+ employee workforces to deliver best in class scorecard results in 18mos
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  • Sears
    Vice President Sales & Operations
    Sears 2011 - 2013
    Chicago, Il, Us
    Led $1.8B - 7500 + employee organization. P&L responsibility for 156 stores in 10 states in Midwest region, including corporate headquarters market of Illinois. * Led market turnaround as well as significant role in Stores Simplification/Optimization Project.
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  • Century 21 Stores
    Chief Operating Officer
    Century 21 Stores 2009 - 2011
    New York, Ny, Us
    Led a $600M - 3200+ employee family owned retail operation in NY/NJ/LI area. In reporting to CEO, quickly established 5 year growth plan for organization. Established strategic organizational roadmap including mission, objectives, and company core values. Led Marketing, Human Resources, Merchandise Operations, and Store Operations function. * Key driver in launching 1st updated website and initial omni-channel strategy implementation* Led transformation of this iconic brand for rapid growth * Built Personal Concierge platform and E-Commerce business, helping add 30% YOY growth multiple yrs
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  • Target
    Multiple Progressive Leadership Roles : Stores, Operations, Learning/Development, Logistics
    Target 1994 - 2008
    Minneapolis, Mn, Us
    Led a $2.1B - 9500+ employee retail operation across the Midwest as Group Managing Director. Engineered strong business turnaround in markets. * Built high performing teams that delivered the best operational, financial & customer satisfaction ever * Redesigned Stores Merchant Operations team to be more effective* Delivering an over 40% improvement in Merchandise transition quality execution across 1500 stores nationwide* Started as an intern working my way through several positions and experiences* Roles included: Intern-Executive Team Lead-Store Team Lead-Process Improvement Leader- Learning Leader-District Leader-National Merchant Director-Group Managing Director.
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Jim Copeland Skills

Leadership Team Building Retail P&l Management Merchandising Strategy Inventory Management Recruiting Sales Profit Team Leadership Operations Management Customer Experience Store Management Talent Management Store Operations Driving Results Hiring Human Resources Succession Planning Leadership Development Marketing Change Management Cross Functional Team Leadership Process Improvement Crm Multi Unit Management Marketing Strategy Onboarding Contract Negotiation Key Performance Indicators Multi Unit Expense Management Labor Relations Cpfr Stores Family Business Restructuring Sales Solutions Profit Maximizer Team Development Culture Management Turn Around Expert Merchandising Expert Kpi Design Brand Management Integration Expert Simplification Expert P&l Responsibility Income Statement

Jim Copeland Education Details

  • University Of Colorado Colorado Springs
    University Of Colorado Colorado Springs
    Management
  • University Of St. Thomas - Opus College Of Business
    University Of St. Thomas - Opus College Of Business
    Human Resources Management

Frequently Asked Questions about Jim Copeland

What company does Jim Copeland work for?

Jim Copeland works for 5c

What is Jim Copeland's role at the current company?

Jim Copeland's current role is Interim-Fractional COO / Leadership Advisor at 5C Group; Helping Teams w/ Strategy-Total Alignment-Leadership Development-Operation Excellence (Execution); Specializing in Turnaround-Big Change-Growth across Industries.

What is Jim Copeland's email address?

Jim Copeland's email address is jc****@****oup.com

What is Jim Copeland's direct phone number?

Jim Copeland's direct phone number is (800) 234*****

What schools did Jim Copeland attend?

Jim Copeland attended University Of Colorado Colorado Springs, University Of St. Thomas - Opus College Of Business.

What skills is Jim Copeland known for?

Jim Copeland has skills like Leadership, Team Building, Retail, P&l Management, Merchandising, Strategy, Inventory Management, Recruiting, Sales, Profit, Team Leadership, Operations Management.

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