As General Manager of LV 8 Resort in Canggu, Bali, I'll be overseeing all aspects of this luxury beachfront property. My focus will be on enhancing guest experiences, leading our dedicated team, and ensuring operational excellence in one of Bali's most dynamic areas. I'm excited to bring my expertise to this role, blending traditional Balinese hospitality with modern luxury standards.​​​​​​​​​​​​​​​​

I oversee all hotel operational standards, pricing strategies, and third-party operational relationships required for the Aryaduta Hotel group. I report to the Chief Executive Officer, Aryaduta Hotels while working closely with the Aryaduta leadership team to meet/exceed business and growth objectives. I provide a single point of leadership in driving the experience strategy and am accountable for the implementation and resource alignment of all operational and customer experience projects and processes that support the business and our strategy. I am responsible for determining a unifying operations strategy that integrates well across the developing disciplines including brand marketing, real estate, technology, human resources, and sales.

Responsible for day to day operations and planning of 10 hotels and resorts, water park, and golf course.

Overall operational responsibility for two award winning properties in Jakarta. Hotel Borobudur and Discovery Ancol account for 952 rooms, suites and apartment, 11 F&B outlets, 2 world-class ballrooms, 26 fully equipped meeting rooms to meet even the most demanding meeting requirements, 2 award winning spas and a fun filled Kid's Club.

General Manager of this 5 star iconic full service hotel located in central Jakarta. Comprising of 695 rooms, 7 F&B outlets, a signature spa and 33 banquet, meeting and ballroom spaces. Working with a team of more than 750 staff, Hotel Borobudur consistently ranks in the top 5% of hotels in Jakarta and more recently top 1% in terms of occupancy and rate within our competitive set. GOP and GOPPAR have consistently met or exceeded budgeted goals. Associate engagement has exceeded 95% rating and hotel has met all requirements by the Indonesian government to be listed among the top 4 hotels supporting sustainable initiatives.

Currently enjoying the opportunity to work with a great team to open a new luxury resort in the heart of Bali. The resort is located on a hillside adjacent to the Woos River and will offer a wide range of guest services including a world class spa. Within easy distance of many cultural sites, theme parks and adventure destinations, the resort will offer exceptional guest amenities, wellness activities and what we hope will be a food & beverage offering unlike any others in the area. Watch for the opening in late summer!

As General Manager for this award winning serviced apartment in the heart of new Pudong District, Shanghai, I am responsible for all aspects of the operation. With 185 beautifully decorated 2 and 3 bedroom units, Fraser Suites, Top Glory stands out as the leader in its' class. As General Manager, aside from ensuring all operational details exceed guest expectations, I am also responsible for assisting the team in creating a community feeling, "a home away from home" while delivering 5 star services.

Responsibilities include: monitoring of construction to ensure adherence to brand standards and timely reporting to both owner and Management Company of any issue which might delay or create any issue in the professional operation of the property. I also routinely make timely recommendations and adjustments to POP (pre-opening) milestones in order to ensure the efficient procurement of OS&E and recruitment and training of all key members of the management team. I am also responsible for interfacing with owning company on all issues surrounding sales, marketing and development of operational budgets. I act as the company representative for all matters concerning the execution of the management agreement and to represent the managing company in a professional manner at all times.

As the General Manager for this award winning hotel, I am responsible for all aspects of the day to day operation of this only 5 star boutique hotel located in the center of Surabaya City. This unique property, once owned by the famous Sarkies family boasts 150 elegantly furnished rooms, 4 F&B outlets, a signature spa and fitness center, a ballroom and 10 breakout rooms. The hotels will celebrate its’ 100 year anniversary this June and has been nominated as 1 of 3 properties to represent Indonesia for the 2010 UNESCO Asia World Heritage Awards Program. The hotel has also been nominated for the BEST Business Hotel in Indonesia for the 2nd consecutive year by World Travel Awards Committee. I have been responsible for the revitalization of this property and have since my arrival in December increased occupancy by 44% and Gross Revenues by 27% over the same period in 2009. We have successfully implemented many new training programs which have resulted in the hotel being named the #1 hotel in Surabaya on TripAdvisor for 3 consecutive months. I have also been responsible for the revised 2010 operating budget and worked closely with the Dir. Of Sales to implement and carry out a sound 2010 Sales Action Strategy which will result in a successful repositioning of the hotel within the luxury market here in Surabaya.

Pre-opening General Manager for the only five star 150 room property located in the Northern Sulawesi town of Manado. I was responsible for all actions leading up to the opening of this new business resort including overseeing of all final construction work, installation of all FF&E and planning of all landscaping. Additionally, I was responsible for the final phase of project management which included all finishing details necessary to operate a full service spa, four F&B outlets and the largest banquet and meeting space in Manado; sufficient space to host 2,000 guests. I was directly responsible for the implementation of all hotel operating systems, standards and procedures and both pre-opening and operational budgets for 2008 and 2009. I also assisted the DOS&M in preparing the Sales Action Plan for the remainder of 2008 and for fiscal year 2009.

Managing Director and Project Manager for a mixed use condominium / hotel development project in Southern Montenegro. Duties included overseeing final work by contractors, overseeing final completion pay-outs, and completing the licensing process for the opening of a newly renovated 100 room resort and all duties associated with the pre-opening process for the hotel. Additionally, I am the in country Managing Director for the construction of a new 185 room 5 star full service resort which will begin construction in late September 2008. My duties also include acting in the temporary capacity as the General Manager for the newly renovated hotel. In this capacity, I have been responsible for all actions and events leading up to the opening of this renovated property.

*General Manager of Hotel Operations, Montenegro. Duties included overseeing the final construction phase, opening and operation of the Avala Resort & Villas, a 5 star 296 room resort located on the Adriatic Sea, a 70 room 4* hotel which we are currently in discussions with Starwood to brand and which was scheduled to open in November 2007 and finally, the operation of the Bianca Resort & Spa, Montenegro’s first internationally recognized 5 star resort. Duties included ensuring all operational systems were in place and that staff are trained to the “Standards and Operating Procedures” of the company. I was also responsible for budgets for all three properties including pre-opening and operational budgets, sales and marketing action plans and all aspects of the Human Resources functions. (www.avalaresort.com)

*Pre- Opening General Manager of the Bianca Resort & Spa, located in Kolasin, Montenegro. Duties included overseeing final construction phase and all other work leading up to the Grand Opening of this 5 Star resort. The resort has 117 rooms, 5 F&B outlets, fitness center, a full service ski facility and the most modern spa in Montenegro. Duties included ensuring all operational systems were in place and that staff were trained to “Standards and Operating Procedures” of the company. WINNER OF THE MOST OUTSTANDING NEW HOTEL AWARD FOR 2005. WINNER OF THE MOST OUTSTANDING MOUNTAIN RESORT FOR 2006 and WINNER OF THE BEST NEW HOTEL IN SERBIA and MONTENEGRO for 2007. (www.biancaresort.com)