Jim Creason Email & Phone Number

Nashville, Tennessee, Us

Franklin, Tennessee, Us

Responsibilities include the oversight of product implementation and customer service and account management. Duties include ongoing enhancements to our customer experience with implementations that include oversight of both management and field implementation staff. Additionally responsible for oversight of customer and clinical service, contract renewals, application upgrades and cross sell/up sell. During prior nine-year tenure as COO, grew revenue from ~$4M to ~$50M annually and grew earnings from ~$150K to ~$20M annually. Have been assigned COO position again to lead the organizations operations department in 2021.

Franklin, Tennessee, Us

A new position created subsequent to the Fortive acquisition of the company. Duties include but are not limited to the following: oversight of sales operations; facilitation of new business growth with existing and new partners; driving prospective customers to contract awards; and development of marketing strategy. This position also works with the CEO and CFO on company acquisitions.

Franklin, Tennessee, Us

Responsibilities included the oversight of product implementation and customer service and account management. Duties included the internalization of an implementations staff from scratch to include both management and field implementation staff. Additionally responsible for the re-tooling of the customer service department from a cost center to a profit center responsible for customer service, contract renewals and application upgrades. During nine-year tenure as COO and key member of executive leadership team, grew revenue from ~$4M to ~$50M annually and grew earnings from ~$150K to ~$20M annually.

Franklin, Tennessee, Us

Led business development, including sales and marketing functions of the company. Duties included interaction with the sales department of company’s exclusive channel partner, STERIS Corporation, coordinating the sales efforts of our surgical instrument management SaaS application to central sterile and operating room departments in hospitals located throughout the US, UK, Canada and Australia. Specifically, responsible for four business development managers’ assisting a sales force of approximately 100 sales professionals throughout the channel partner’s capital equipment and surgical sales departments. Oversaw the growth in recurring revenue by more than 500% during tenure.

Franklin, Tn, Us

Led the administration, finance and operations functions of this $10M per year revenue generating company. Duties also included certain oversight of project management functions within the operations department including management of client hospital construction projects related to the recommendation, sales and installation of company solutions. Oversaw the transition of company’s manual processes to computerized SAP Business One application combining all operational aspects of the business into the application including sales, quoting, prospecting, inventory, customer service and accounting.

Responsibilities included general oversight of the formation of the company including, but not limited to, business plan, private offering circular and the oversight of the development of the financial model.• Negotiated and secured bank financing to close company’s initial acquisition in addition to negotiating ongoing lines of credit for operating capital.• Completed the drafting of the company’s business plan and private offering circular. Developed presentation materials; presented the company’s model to over 20 venture capital firms across the U.S.• Negotiated and executed definitive agreement to acquire U.S.’s largest registered dietician consulting firm operating in 33 states generating approximately $4M in revenue annually.• Negotiated the merger of the company’s ancillary products division. This division was formed under separate ownership in 1999 and provided enteral nutrition products to approximately 150 long-term care facilities in 25 states. The company generated revenue of approximately $1.8M annually.

Developed holding company, from inception, to strategically form and operate healthcare service companies focused on the extended care market. Companies formed included services in the reimbursement, clinical and product procurement areas of the healthcare delivery system specifically focused on technology development and data processing. Accountable for the day-to-day management of all subsidiary operations in addition to the managerial oversight of procurement, sales, marketing, finance, information technology and administration. During the period of company inception to sale, negotiated the lease and build out of four facility locations including all furnishings, equipment and service providers.• Coordinated start-up of ProClaim, Inc., an ancillary supply asset management company providing services to long-term care operators. Grew revenue, from inception to approximately $4M annually on managed revenue of approximately $40M during a five-year period that included contractual negotiations with long-term care operators. This revenue growth was achieved on a capital base of $160K. Responsible for negotiation and sale of the company to Medifax/Envoy/WebMD in July 1999. • Coordinated the start-up of CostCor, a materials management company providing services to long term care operators throughout the U.S. This company provides contract negotiation, order and invoice processing, formulary development and management reporting services. Revenue grew from inception to approximately $1M annually during a 24-month period.

Us

Led the development of an internal cost center to an external revenue generating profit center for parent company. Managed the day-to-day operations for new business unit including, but not limited to, administration, procurement, customer service, sales, marketing information technology and distribution. Launched and implemented marketing and imaging program including name selection and logo design, secondary and primary industry research, focus group studies and sales collateral development.• Increased annual revenue from approximately $700K to $5M resulting in a 600% increase.• Negotiated the acquisition of Healthcare Marketing, Inc. resulting in the addition of approximately $1.2M annually in revenue, $370K pre-tax contribution and 40 long-term care accounts.

Served in consulting role with privately and publicly held companies, primarily in the healthcare industry. Accountable for audit and review of many different businesses that required the oversight of budgets and supervision of audit staff of client engagements.