Jim Czyzewski Email & Phone Number

My career goal is simple, "To improve the computing experience for the business or individual". It doesn't matter what role I take. That is my goal. Experienced Information Technology Leader with expertise in Incident Management, Problem Management, Project Management, Request Management, and Team Leadership and Coaching. Ability to help identify, fulfill, and exceed customer expectations.Information Technology Leadership | IT Consulting | IT Project LeadershipEmail: Czyzewski.Jim@gmail.comI have 20+ years in the Information Technology Field. I am confident that I can excel at any role in IT as I have always been an overachiever. I take a task and I will relentlessly pursue a resolution. I am an innovative thinker who is always looking to improve processes and the customer experience. I excel at listening to customer needs and finding a solution to address the need. I work well under pressure and keep a level head during crisis situations. Core Competencies:* IT Leadership* Coaching* Solution Delivery* Advanced Problem Solving* Project Leadership* Innovative Thinker* Windows Operating Systems* Computer Hardware* Vendor Relations* IT Security* IT Service Management * ITIL* Process Improvement* Request Management* Desktop Virtualization* Public Speaking and TrainingAccomplishments:- Lead a team in identifying a solution to the "inconsistent desktop experience" that doctors experienced when roaming from computer to computer when rounding. Also proposed the solution and budget to Health System Leadership, provided a proof of concept lab for buy-in from stakeholders, and lead the implementation of the Virtual Desktop Infrastructure to over 1000 end user devices. - Lead the research and implementation of a endpoint security suite to manage all endpoint devices with a single solution. - Designed and implemented an IT wide incident management process

Listed skills include Customer Relations, Hospitals, Healthcare, Microsoft Office, and 46 others.

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  Southern New Hampshire University

  Business Administration - Management Information Systems