Jim Darling Email & Phone Number

Johnson City, New York, United States

Lead and Manage a team of 8 inside sales professionals, setting clear goals and providing coaching to exceed monthly, quarterly and annual sales targets. Develop and implement effective sales strategies, resulting in 18.4% increase in gross sales and 35% increase in gross profit within 2 years.Collaborate with sales teams, manufacturers, manufacturer representatives and customers to achieve shared success.Driven, results-oriented professional with success in the electronics industry.Proven track record of introducing process and system improvements to increase efficiency and reduce costs.Experienced in managing customer relations, leading teams, and providing exceptional service.Lateral thinker with excellent problem-solving and communication skills.Key Achievements:∙ Grew the territory by 18.4% and increased profitability by over a million dollars (35%). ∙ Developed and implemented procedures to improve customer service and operations efficiency.∙ Led the successful on-boarding of new staff with zero attrition.∙ Established and maintained positive relationships with customers and vendors.

Addis Ababa, Ethiopia

Complete leadership responsibility of the organization, including fundraising, communications, donor relations, on the ground oversight and hiring, and ensuring all legal processes in both countries are upheld with scrupulous attention to detail.Founded the organization, and built infrastructure, raised funds, and brought awareness to the cause.Managed a transition from expat leadership to a fully indigenous leadership team within 2 yearsRecruited, empowered and mentored a board of directors in both America and Ethiopia who are fully committed to the cause.Worked abroad in a challenging environment establishing a Non-Government Organization that meets all industry standards, governmental laws, and sets a new, higher standard for serving children.Recruited, hired, and trained staff in an international setting ensuring that the organization is well staffed and equipped to achieve its objectives.

Vestal, New York, United States

Sales driven role with a focus on metrics and customer care.Top salesperson within the first full month of eligibility.#1 Ranked salesperson in NY/NJ 2021 during tenure.175% to goal month over month for the duration of tenure.

Northeast Pa

Sales and Operations driven role, with responsibilities in marketing, customer service and relations, brand compliance, recruitment. Successfully prospected, qualified, and converted B2B sales in over 40 locations within the territory.Achieved a 70% YOY growth, distinguishing the franchise as remarkable in growth within the greater organization. Worked with a customer CRM/ERP database and developed a go to market strategy that converted 20% of cold leads to happy, promoting clients while creating brand awareness and recognition as a best-in-class company for enrichments in the territory.