Jim D. Email and Phone Number
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Jim D. personal email
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With a track record as a successful Revenue Operations and Business Development Executive, I possess a history of identifying solution-based strategies, innovative business ideas, and boosting revenues.Among my many passions and contributions is an innate ability to lead teams in seamlessly building partnerships, achieving corporate goals, and streamlining business operations.My reputation as a goal-oriented revenue growth champion with expertise in global leadership, analytics and business intelligence, project and program management, business development, and solutions marketing is demonstrated in my most recent role.
Access | Information Management
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Vp, Sales Strategy And TransformationAccess | Information Management Dec 2023 - PresentPeabody, Massachusetts, Us
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Director Of Field OperationsQuest Software Jul 2023 - Dec 2023Aliso Viejo, Ca, Us -
Director Of Revenue OperationsDell Technologies Apr 2020 - Feb 2023Round Rock, Texas, UsIn my most recent position with Dell, I decreased disparate campaign activities by a factor of 10x while delivering $750M in pipeline and enhancing lead-to-opportunity conversation rate by 20%. I increased participant engagement by 300% YoY with an NPS score consistently above 80 by introducing weekly and monthly field sales enablement forums. Furthermore, I identified business opportunities, customer targeting approaches, and strategic expansion initiatives for account-based marketing and sales engagements to enhance strategic workload-based solutions practice in direct and channel partner sales teams, including Hybrid-cloud and Multi-cloud offerings, High-Performance Computing (HPC), Business Applications (SAP, MS SQL, Oracle), Artificial Intelligence, Data Analytics with traditional enterprise infrastructure, IaaS and PaaS. -
Director, Field Marketing & ProgramsDell Technologies Jan 2017 - Apr 2020Round Rock, Texas, UsAs a Field Marketing and Program Director, I spearheaded a Competitive Growth Fund program and processes that generated over $80M in revenue with a 15x ROI. I secured 22% YoY growth in FY19 and expanded customer share-of-wallet acquisition by 400% by creating and implementing sales enablement initiatives. I yielded $140M in accretive revenue by thoroughly developing North American region demand generation sales programs. Moreover, I streamlined server and networking sales development of more than $4B in annual sales across Channel and Direct Routes-to-market via sales and marketing partnerships which resulted in the delivery of eight consecutive quarters of mainstream server industry share growth.
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Marketing Director, Enterprise Pricing And AnalyticsDell Technologies Nov 2015 - Jan 2017Round Rock, Texas, UsWith this organization, I accelerated SSD attach rates by 300%, elevating server attach rates to a market leader and improving gross margins. I slashed reporting cycle times from four days to one day by instituting a reporting infrastructure that enabled on-demand, standardized ad-hoc business intelligence and improved responsiveness. Additionally, I introduced advanced analytics tools and pricing strategies that boosted gross margins over 110bps YoY.
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Senior Brand Manager, Client SolutionsDell Technologies Sep 2012 - Oct 2015Round Rock, Texas, UsDuring my time as a Senior Brand Manager, I amplified overall revenue by 12% YoY by managing the market demand shift from desktops to notebooks. I bolstered forecast accuracy by 30% through the creation of a business management system, including performance reporting and insights analysis. I streamlined the development of a whitespace sales program to grow notebook Share of Wallet (SOW) penetration, leading to 500bps SOW expansion over two years.
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Program Manager, Client Solutions CenterDell Technologies Aug 2011 - Sep 2012Round Rock, Texas, UsIn my time as a Client Solutions Program Manager, I championed the generation of $8M in accretive profitability through cost optimizations across fulfillment, logistics, supply chain, and product transitions. I facilitated strategic sales by providing detailed, end-to-end customer account analysis and recommendations throughout the entire product and service portfolio, which enhanced profitability and customer experience. I presided as a logistics and fulfillment lead for end-to-end analysis and account optimization for the largest enterprise accounts. I formulated transformational sales enablement processes for end-user client solutions.
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Business ManagerDell Technologies Feb 2009 - Aug 2011Round Rock, Texas, UsWhen working as a Business Manager, I improved lead times from 11 to nine days by instituting a capture rate of Large Orders while minimizing the impact on supply chain continuity. I handled order fulfillment, forecasting, and backlog for a $1B OEM business. I aided OEM sales organization through change of order fulfillment models. I supported demand visibility via a large order tracking tool and SCP/WWP coordination, leading to enhanced forecast accuracy of 300bps. Lastly, I contributed to a sales effectiveness project to implement integrated large order tracking capabilities to SFDC.
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Product Transition ManagerDell Technologies Feb 2008 - Feb 2009Round Rock, Texas, UsWhile serving as a Product Transition Manager, I boosted revenues by 6% across all strategic account engagements by enhancing average gross margins by 80bps. I generated more than 12% productivity gains and decreased cycle time from three days to two days by cultivating a data reporting solution for team leads. I eliminated $3.2M of E&O risk and minimized negative CE by collaborating with sales operations and supply chain teams. I established communication processes for providing End of Life (EOL) status to segment leadership. I oversaw End of Life cycle for the public sector through proactive communication and sales tools. And lastly, I facilitated automated business intelligence platforms and processes that enhanced capabilities for managed product transitions.
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Service Account ManagerDell Technologies Aug 2003 - Feb 2008Round Rock, Texas, Us• Service account manager for single largest public account and delivering 3 year share of wallet growth of 25%.• Managed service account relationship with customer while supporting post-sales and pre-sales account engagements.• Grew customer online procurement(e-Pen) by 15% while increasing overall gross margin attainment by 120bps.• Developed and implemented Corrective Field Action(CFA) Customer Impact Dashboard within Public Segment leading to annual cost savings of over $5M.• Created reporting, data-mining and analysis processes resulting in 16% productivity gain across entire team.• Hired, trained and mentored staff team of 10 Customer Quality Managers mitigating over $2M in warranty costs.
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Client Technical Support ManagerDell Technologies Nov 1999 - Aug 2003Round Rock, Texas, Us• Led major warranty cost initiative, Technical Review program, leading to repeat call reduction by 18%.• Led team in the creation and standardization of technical coaching methods which reduced average ramp time from 4 months to 3 months.• Led the strategy and coordination of consolidation of all Client Advanced level support groups while maintaining customer NPS of 38.
Jim D. Skills
Jim D. Education Details
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The University Of Texas At AustinMath And Economics
Frequently Asked Questions about Jim D.
What company does Jim D. work for?
Jim D. works for Access | Information Management
What is Jim D.'s role at the current company?
Jim D.'s current role is Strategic Business Development and Revenue Operations Leader driving customer-centric solutions across industries..
What is Jim D.'s email address?
Jim D.'s email address is ji****@****ell.com
What is Jim D.'s direct phone number?
Jim D.'s direct phone number is +151272*****
What schools did Jim D. attend?
Jim D. attended The University Of Texas At Austin.
What are some of Jim D.'s interests?
Jim D. has interest in Youth Sports, Children, Geocaching, Live Music, Strategic Planning, Real Estate Investment, Bpi/six Sigma, Business Process Engineering.
What skills is Jim D. known for?
Jim D. has skills like Leadership, Product Marketing, Six Sigma, Solution Selling, Information Technology, Business Transformation, Cross Functional Team, T Sql, Thought Leadership, Data Analysis, Sales Operations, Sap Hana.
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