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Evangelizing for the promotion of consistent, superior customer experiences as a sales and sales leadership professional. Experience includes customer experience & engagement management/customer service call centers/data analytics/business intelligence/business information in a SaaS environment.Placing client needs first by building mutually profitable account relationships. Deep experience in matrix selling, leveraging internal and external partners in addressing complex client business problems. Up for the challenges that come with new account development and territory build out.Background includes: Sales Leadership, Enterprise Sales, Contract Negotiating, Consultative Sales, Federal State & Local Government Sales, Recruiting, CRM, New Business Development, High EQ, Metrics Development/Management, Public Speaking, Compensation, Team/Matrix Selling, Process Improvement, Account Strategy Development, Customer Success, Effective Written & Oral Communications Skills, Data Analytics, Customer Journey Mapping, Business Intelligence/Information Sales, Business Strategy. Both an individual contributor and leader in enterprise, mid-market, inside sales/account management organizations.
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Vice President, Channel Partnerships And Business DevelopmentOsgNew York, Ny, Us
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Vice President, Channel Partnerships & Business DevelopmentOsg Jan 2024 - PresentNew York, New York, United States -
Director Of SalesOsg Nov 2021 - Jan 2024New York, New York, United StatesOSG is a global leader in the customer engagement management (CEM) space.We make it possible to deliver a superior customer experience on behalf of the customers serviced by our clients. By exceeding expectations on each interaction, OSG helps its clients build improved working capital & deeper relationships. At the center of our business is The RevoPay™ Portal, an integrated platform to link the moments that matter in presentment (of a bill), payment & promotion in an omni-channel… Show more OSG is a global leader in the customer engagement management (CEM) space.We make it possible to deliver a superior customer experience on behalf of the customers serviced by our clients. By exceeding expectations on each interaction, OSG helps its clients build improved working capital & deeper relationships. At the center of our business is The RevoPay™ Portal, an integrated platform to link the moments that matter in presentment (of a bill), payment & promotion in an omni-channel manner.Said simply, “when you’re asked to pay, you pay attention℠.” Show less
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Director Of Sales & Account ManagementSilver Solutions May 2020 - Nov 2021New York, New York, United StatesSilver Solutions offers on-demand senior safe living and home solutions: whether you need a more senior-friendly home, help with a downsizing or relocation, or the dissolution of a longtime family home, our specialists have been making the process easier and less stressful for our clients and their families for more than a decade. Today, we operate nationally as Silver Solutions and in New York under our original name, Nothing Forgotten. We've been helping families across the country… Show more Silver Solutions offers on-demand senior safe living and home solutions: whether you need a more senior-friendly home, help with a downsizing or relocation, or the dissolution of a longtime family home, our specialists have been making the process easier and less stressful for our clients and their families for more than a decade. Today, we operate nationally as Silver Solutions and in New York under our original name, Nothing Forgotten. We've been helping families across the country like yours for over a decade. To learn more call 1(877) AGE-SAFE or visit us online now at www.silversolutions.com Show less -
Senior Director Of Sales, Technology, Media & Telecommunication, U.S. Electric/Gas/Water UtilitiesJ.D. Power Sep 2013 - Apr 2020New York, New York, United StatesLed North American sales for two (2) of J.D. Power's vertical markets, Technology Media & Telecommunications, Utility & Infrastructure. Total of ten (10) direct reports and $17 million in annual revenue. Responsibilities include recruiting, territory alignment & target account management, forecasting, membership on product development committees, developing/launching marketing tools, leads generation and deployment, quota setting, metrics development & management, coaching. -
Senior Director, Sales & MarketingRenew Technology Incorporated Jan 2012 - Aug 2013New York, New York, United StatesPlanned and launched a business development program for broker/dealer in the enterprise IT infrastructure business. Responsibilities include, demographics identification and target market prioritization, leads generation, website development, search engine optimization (SEO) including organic search optimization and pay-per-click. Launched company's CRM tool, including standardized processes for record creation and management, e-marketing campaigns, identifying success metrics and related… Show more Planned and launched a business development program for broker/dealer in the enterprise IT infrastructure business. Responsibilities include, demographics identification and target market prioritization, leads generation, website development, search engine optimization (SEO) including organic search optimization and pay-per-click. Launched company's CRM tool, including standardized processes for record creation and management, e-marketing campaigns, identifying success metrics and related reporting. Closed a contract with U.S. Department of Defense (DoD), generating $2.6 million in new business sales. Show less
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Vice President, Strategic SalesS&P Global Jan 2010 - Jan 2012New York, New York, United StatesLed Building Products Manufacturers and Contractors & Services sales in Eastern U.S. through team of five regional directors and 50 field sales representatives, managing $50 million in new business and existing accounts. -
Vice President, Inside SalesS&P Global Jan 2007 - Jan 2010Responsible for directing day to day sales & account management activities for McGraw's U.S. Inside Sales Organization. Largest sales channel in the business with annual revenue responsibility totaling $104 million in both new and existing business. Oversight of 90 sales, sales support and mangers. Created and implemented current inside sales model, resulting in a 25% improvement in pipeline growth ($12 million) over an 18-month period. Improved average contract values (ACV’s) by 15% over two… Show more Responsible for directing day to day sales & account management activities for McGraw's U.S. Inside Sales Organization. Largest sales channel in the business with annual revenue responsibility totaling $104 million in both new and existing business. Oversight of 90 sales, sales support and mangers. Created and implemented current inside sales model, resulting in a 25% improvement in pipeline growth ($12 million) over an 18-month period. Improved average contract values (ACV’s) by 15% over two years ending in 2009 ($2,000 to $2,300). Drove CRM adoption to 100% creating foundation for sales metrics reporting. Show less
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Senior Director, Global Customer OperationsS&P Global Dec 2005 - Jan 2007Hightstown, New JerseyOperational oversight for three (3) McGraw-Hill Inside Sales Organizations including, McGraw-Hill Construction, Aviation Week and Platts. Launched and managed Platts's offshore inside sales channel, based in Belfast, Ireland. Responsibilities included creation of a consistent approach to operations including, a single CRM tool, documentation of best practices, developing and managing to key success metrics, creation of job descriptions and better aligning with respective field sales channels.
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Vice President, Inside SalesIhs Markit May 2003 - Jul 2005Englewood, CoResponsible for $19 million direct sales channel serving accounts in the medical device, automotive, energy and defense, aerospace, government, and general industry markets. Recruited, trained, and directed 21 sales, administrative, and support staff. Involved directly in the development and launch of new products and services. Personally managed key national accounts, providing value-added services to drive sales and achieve exceptional client retention ratios in a highly competitive market. -
Director Of SalesIhs May 2001 - Jul 2003Eastern United StatesLead team of 7 field based sales professionals, 2 inside sales professionals and 1 sales administrator based throughout the east coast. Responsibilities included $2 million in annual new business sales and the retention and growth of a $12 million existing account base.
Jim D'Elia Skills
Jim D'Elia Education Details
Frequently Asked Questions about Jim D'Elia
What company does Jim D'Elia work for?
Jim D'Elia works for Osg
What is Jim D'Elia's role at the current company?
Jim D'Elia's current role is Vice President, Channel Partnerships and Business Development.
What is Jim D'Elia's email address?
Jim D'Elia's email address is ji****@****inc.com
What is Jim D'Elia's direct phone number?
Jim D'Elia's direct phone number is +120123*****
What schools did Jim D'Elia attend?
Jim D'Elia attended State University Of New York At Oswego.
What are some of Jim D'Elia's interests?
Jim D'Elia has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.
What skills is Jim D'Elia known for?
Jim D'Elia has skills like New Business Development, Lead Generation, Crm, Sales Operations, Strategy, Business Development, Account Management, Contract Negotiation, Key Account Management, Business Process, Leadership, Management.
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