Jim Derby, Pmp, Mba Email & Phone Number

Deer Park, Ny 11729

Farmingdale, New York, United States

Hauppauge, New York, United States

• Manage multiple/simultaneous projects from beginning to end• Define project scope, goals, processes & procedures, and deliverables that support business processes in collaboration with other stakeholders• Develop full-scale project plans and associated communications documents• Clearly, concisely and effectively communicate project expectations to team members, stakeholders and client in a timely and clear fashion• Estimate resources and participants needed to achieve project goals• Draft and submit budget proposals and recommend subsequent budget changes where necessary• Ability to manage and control Project changes • Effectively negotiate for the acquisition of required personnel• Ensure services are delivered in accordance to contract requirements as well as monitor delivery against the program and client SLAs

Long Island

Long Island

- Responsible for the Field Operations Team who install the latest in world class educational solutions that includes interactive whiteboards, projectors and audio systems along with a team of service technicians who support an existing customer base by performing repairs and preventative maintenance throughout our footprint.- Manage a 15,000 square foot warehouse that supports the entire organization and all it's product offerings that includes conferences and events, installations and repairs as well as a fleet of delivery trucks & installation vehicles.- Facility Management - manage the day to day operation of our company headquarters that includes a data center, office area, warehouse and all systems that support those departments including HVAC, generators, UPS as well as security and maintenance of building envelope.- Project Management - Organize and execute large projects for the Field Operations, Warehouse and Facility departments.

Direct management team in all areas of responsibility under the New York State Operations umbrella including Central Offices, Data Centers, Customer and Network Repair and Installation, Network Maintenance and Administration.• Ultimate accountability HVAC, UPS, DC plant and generators as well as inventory, motor pool, test equipment and personnel and the systems and processes that are used in the day to day operation of the team.• Installed and maintained a VoIP platform as well as an Ethernet First Mile platform which enabled Broadview to re-use existing copper facilities while reducing loop costs by over 400% including converting over 500 existing customers in 2009 to the EFM platform which resulted in a cost savings of over $500K in 2010 while improving customer redundancy and scalability. • Partnered with Engineering to develop and rollout a web-based inventory system to streamline how customer and network equipment is distributed and accounted for throughout the company. • Developed Key Performance Indicators to measure performance as it relates to productivity and fiscal/budget matrixes and make appropriate changes when necessary. Improved group performance in areas such as On Time Performance (15%), MTTR (9%), MTTI (11%) and absenteeism (15%).• Created and implemented a Quality Assurance process and team to help reduce repeater rate and churn as well as improve customer satisfaction.• Partnered with outside vendor to reduce central office facility costs throughout the network with installation of variable-frequency drives (VFDs) and light sensors that reduced central office electrical bills by ~ $150K per year with a payback of less than 18 months as well as improve HVAC efficiency by 30% through an air-balancing project which also saved Broadview ~ $200K in additional cooling equipment purchases.

Direct an operations team that consisted of over 60 technicians, supervisors, managers and contractors who installed and maintained a network throughout the New York Metro region. • Responsible for providing voice and data services to residential and business customers via a network consisting of three central offices, a data center, over 175 collocation sites, repair and installation teams, an inventory warehouse, as well as an extensive fiber optic network throughout the Northeast.

Supervised and directed 60 central office technicians performing analysis, surveillance, translations and maintenance operations in a Network Operation Center for 23 central offices that served over 1.37 million access lines in the Greater Metro Region (Brooklyn, Staten Island, Queens and The Bronx).

Mba, Business

Bs, Business Economics

Education record