Jim Dicso Email & Phone Number

With a proven track record in the SAAS industry, I partner with the leadership teams of early and growth stage SAAS companies to accelerate growth and scalability. My approach blends strategic insight with hands-on guidance, ensuring that your organization not only meets, but exceeds its growth objectives.Key Areas of Expertise:- Product-Market Fit: Defining ideal customer profile (ICP) and crafting/testing/optimizing value messaging that ties product capabilities to major problems and initiatives. - Sales Optimization: Designing and implementing scalable sales processes and strategies to increase conversion rates and accelerate customer acquisition. MEDDICC and Value-Based Selling are two foundational elements of the approach.- Marketing Excellence: Crafting targeted marketing campaigns that resonate with your ICP, driving inbound leads and brand visibility.- Customer Success Enhancement: Implementing proactive customer success programs to boost retention rates, reduce churn, and maximize lifetime value.My Ideal Customer is a privately held SAAS company located in the US or Israel with less than $50M ARR that is looking to improve GTM velocity and scalability.

Brooklyn, Ny, Us

In my role as a Member of the Board of Directors at Fingercheck, I spearhead GTM initiatives to enhance retention and growth. As acting CRO for the first 90-180 days, my primary focus is on maximizing revenue and building the GTM machine.

San Fracisco, Ca, Us

Support the CEO and Executive Team with product and go-to-market strategy.

Villanova, Pa, Us

The Center for Marketing and Consumer Insights at Villanova brings together the world-class faculty from the Villanova School of Business with industry professionals for an uncommon academic experience in marketing. CMCI ensures that Villanova students get the hands-on learning and industry perspective they need to add value to a marketing organization from day one. As an Executive Board member, I advise on the Center’s strategic priorities while also working directly with students to share my experience and knowledge to help them find success in their careers.

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Lead all elements of the go to market strategy and the market-facing teams.Create one-to-one connections with your customers through the emotional storytelling and compelling nature of video. SundaySky crafts videos tailored to an audience of one with information relevant and specific to each customer, through its unique ability to leverage and synthesize real-time data. The result? A million unique videos for a million customers, creating strong bonds with each and every one of them.

New York, Ny, Us

Lead a team of 170 sales and services team members and have full responsibility for Revenue and EBITDA of the LivePerson business customers. During my seven-year tenure at LivePerson we grew the top-line revenue for the B2B business from under $17M to over $96M while more than doubling EBITDA. Prior to my tenure the business consisted mostly of small-to-medium size customers focused on customer service; there were less than 10 customers paying more than $100k annually with the largest paying just over $500k. When I left, we had a thriving business consisting of the largest enterprises down to the smallest businesses using the product for sales & service. We had over 15 customers paying in excess of $1M annually with a number of multi-million dollar contracts.I was responsible for introducing the value-based selling methdology and a majority of the tools to support it. I was also responsible for creating the pay-for-performance business model where we sold our software along with 3rd party partner agents as a turn-key offering where our fees were tied to customer performance.

Us

During my tenure my team more than doubled revenue. Transformed the business from call recording of call center agents to workforce performance optimization of the contract center as measured by operational cost reduction and increased sales yield.

Boston, Massachusetts, Us

I held various roles at PTC over my eight years. - Sales rep in NJ for five quarters. Overachieved quota every quarter- District Sales manager (leading team of seven) in Houston, TX for one year. We more than doubled the business.- Regional Sales Director (leading a team of 3 district managers and 20 sales people) in Los Angeles, CA for 18 months. Grew revenue by 50%.- Area Vice President in London, England for four years. - First two years - Led sales teams in Southern UK, Benelux, and Israel to over 50% growth. - Final two years - Led new market & strategic accounts initiatives across EMEA. Drove top-line growth and penetration of Telco vertical.

Norwalk, Connecticut, Us

Bs, Electrical Engineering

Education record