Jim Dunn Email & Phone Number

TOGAF 9.1 Certified - Pre and Post Sales - End to End Outsourcing: Providing Next Generation Strategies using Industry Best Practices delivering Flexible, Scalable, Effective Solutions and Services enabling Business Transformation and allowing Customers to focus on their core business while improving the financial bottom line and stakeholder returns.Perform as trusted technical/business adviser with senior IT executives at premier global Verizon Business customers.Review and analyze current technology infrastructure and it’s ability to support strategic corporate objectives.Identify and propose specific strategies, initiatives and remedies necessary to align technology infrastructure with corporate objectives. Support development of business drivers, business case and high level program implementation plan.Translate customer business issues/opportunities into technical solution/business requirements.Develop conceptual solution architecture using combination of VzB standard products and third party suppliers to produce end to end customer solution.Build and communicate the value proposition of the end to end solution to client executive.Support field sales organization throughout the sales process.Partner with specific product specialists to identify and collect detailed technical requirements.Partner with bid management organization to build out detailed RFP responses and contract development.Coordinate efforts across Verizon support/product specialist organizations to ensure overall integrity and consistency of final proposed solution.

Provided strategic telecommunications direction for global Consumer Packaged Goods Corporation with 470 locations in 56 countries.Led technical negotiation of Global Telecommunications Outsourcing initiative, delivering 25% savings on a $40M annual budget. Directed corporate strategy to standardize global architecture, policies and processes.Implemented bandwidth management technologies and strategies to enhance enterprise application delivery, reducing need for additional telecom expense.Performed SOX compliance controls to ensure third party suppliers adherence to corporate standards, policies and processes.

Directed 400 Telecom Engineers and IT professionals supporting 26 multi-industry outsourcing clients.Managed $40M+ budget (including monthly forecasting revenue, expenses and resources), meeting plan objectives.Generated 6.5% annual savings through consolidation of resources and process improvement.Led team to transform the Tulsa Data Center Network Technical Refresh and Disaster Recovery program, reducing severity one network related incidents by 50%. Networking Services Portfolio - Network Strategy – Enterprise Solution Architect 2003 - 2005Managed Carrier Service Delivery Integration Program to include negotiation of Commercial Agreements for carriers.Presented global network portfolio and strategy to target and existing clients, increasing opportunities to sell additional services.Provided Enterprise Solution Architecture mentoring support of Solution Architects for multiple Outsourcing engagements. Participated in engagement solution review to ensure solution met client and company requirements.

Managed 40 Telecom Engineers, IT professionals and several vendors supporting multiple operating companies.Managed $40M+ budget (including forecasting of revenue, expense and resources), meeting all targets. Increased operating margin by 10% over 2 years by leveraging resources and improving process.