+ Built relationships and developing SLAs for multiple vendors and internal stakeholders to enable analytics and insights for operational needs of Amazon's fleet maintenance programs+ Consulted business operation teams in developing KPI (i.e. P0 metrics) for weekly, monthly, and quarterly business review cadences; mapped out pathways to increase operational efficiencies with producing data products that drove more effective and valuable insights+ Developed business requirement documents to build guide data structure development and dashboards using Quicksight and Tableau software

+ Restructured organization within 6 months for new Executive Director to transition into current role+ Analyzed tree data using Tableau and ArcGIS tools; self-taught ArcGIS capabilities; enrolled in online Python programming classes+ Manages annual budget of $300-500k + Hired, trained, managed 2x FTEs and multiple vendors to fulfill operations+ Built gift pyramid, retail sales, and building permit analysis tools in Tableau; Tree delivery monitoring tool in ArcGIS+ Over 5,000 trees delivered using data backed decision making for process improvements+ Founded organization as board chair in 2019, grew organization to sustain an Executive Director in 2022+ Raised nearly $2MM funding for nonprofit organization from private, Federal, State, and local sources since 2019 by telling insightful compelling stories about Nashville's tree canopy backed by data+ Simplifies complicated zoning and policy matters in a way that is understandable to the average person who cares or could care about tree related matters in the city.+ Has influenced thousands of people to take action in order to protect and preserve Nashville's tree interest.+ Led efforts that have directly resulted in 5 new tree policies moving forward for Nashville, several new parks, and dozens of tree preserve areas on parcels of land with significant tree canopy coverage.

+ Awarded Humana's 2nd highest award, the Northern Star Award for business intelligence work+ Led the development, implementation, and evangelization analytics strategy utilizing Tableau & Power BI dashboards and statistical models that reduced admin cost by at least 30%, $123,000 annual administrative savings+ Dashboard development directly resulted in a cumulative 75 annual days gain in operational efficiency for all compliance teams across the Enterprise+ Dashboard work directly helped Humana pass its latest CMS audit with the highest score everApproached problems using hypothesis testing instinctually on a weekly basis+ Conducted highly sensitive analysis on hundreds of vendors/FDRs in order to spot non-compliance with CMS and Medicaid standards+ Continuous connection with C-Level executives in order to gather and implement business requirements for planned and ad hoc reporting needs+ Built wireframes and sitemaps in MS Visio to guide business requirement development+ Built control chart analysis tools to spot anomalies in compliance rates for thousands of CMS and State contract timeliness rules using Tableau+ Awarded project to build a predictive model to spot high risk compliance patterns using a linear regression tested model; 8 rules predicted a metric's failure within 6 months with ~70% certainty; this work came together in a concise user-experience using a scatterplot dashboard+ Oracle, EDW, and SSRS database and ETL process daily immersion+ Maintained and developed a myriad of SQL queries that drove backend data extraction+ Developed and implemented analytical strategy based on corporate strategic goals+ Pioneered a self-service website-like user experience for dashboard reporting consumption in order to maximize adoption and insights delivery+ Monthly presentation of insights to 300+ compliance professionals across the Enterprise

+ Collected requirements, developed and maintained Tableau dashboards for dozens of business usersManaged a portfolio of over 12 Tableau dashboards focused on pharmaceutical and online transactions; Some use of Qlikview software+ Built wireframes and sitemaps to guide development process in MS Visio+ EDW, SSRS, and Hadoop database daily usage+ Self-taught SQL querying, Hadoop, Splunk, and VizQl capabilities+ Moved our digital pharmacy data from a labor-intensive reporting process to a self-service environment driven by Hadoop, saving 800+ hours/year in admin work attributed to this development+ Designed a centralized agnostic portal providing personalized interface for requests, dashboard favorites, and user utilization

+ Monitored 10,000 daily traditional and specialty pharmaceutical transactions happening online for mail order Rx+ Ensured digital pharmaceutical features complied with all CMS and Medicaid rules+ Implemented a data process to collect large amounts of qualitative and quantitative data in order to drive forward data-backed decision making+ Tested online pharmaceutical item pricing using WAC and AWP indicesImplemented KPI metrics for digital products, including NPSt sentiment scoring+ Pioneered and developed department’s data and reporting procedures to continuously monitor tens of millions of online pharmacy transactions for website and mobile apps+ Self-taught Tableau to transform department's internal reporting consumption and drive significant operational efficiencies

• Founded business that sold 14,000+ bars of soap and achieved international distribution while enrolled as a full-time student

• Market researcher for fortune 500 brands (Hershey’s, Meijer, Nestle, Kroger, Schwans, Walmart and Walgreeens)