Jimena Olaya Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

- Drafted concept notes, memos, activities, and presentations for the various needs of the Office of the Assistant Secretary General.- Translated documents that were circulated throughout the OAS channels of communication, from English to Spanish to accommodate for the various official languages of the organization.- Researched various topics for one-pagers to provide the Office with better understanding on topics for an improved approach to event-planning.- Communicated & worked alongside Permanent Missions of Member States in matters pertaining to activities conducted by the Office, specifically in regards to the Inter-American Week for Peoples of African Descent.

Tampa, Florida, United States

- Conducted initial correspondence with insurance companies in regards to claims and collaborated with legal assistants to ensure efficiency within the firm.- Utilized legal software and databases for case management and document organization, ensuring accuracy and organization in files.- Maintained a high level of client confidentiality and professionalism in all interactions and document handling.- Provided support such as answering phones and coordinating office operations to maintain a well organized and efficient work environment.

Miami, Florida, United States

- Helping members remain accountable for upholding organizational national policies, ensuring consistency of the brand.- Overseeing revisions of chapter governing documents, as well as managing communication between Kappa Upsilon chapter and headquarters to ascertain agreement with national policies.- Managing a committee of members, delegating tasks & conserving confidentiality of discussions within committee meetings.- Leading conflict management efforts for an organization of over 80 members.- Collaborating alongside 14 other executive board members to accomplish team objectives to improve the member experience.

Miami, Florida, United States

- Championed diversity, equity, and inclusion efforts on behalf of Kappa Upsilon chapter through workshops & meetings.- Established and sustained professional relationships with campus staff, community organizations, advisors, & members.- Collaborated alongside a committee to keep members accountable to organizational values to abide by brand consistency and positive community reputation.- Corresponded with fellow executive board members and planned ways to accomplish goals.