AeroLeads people directory · profile
Frank Jimenez Email & Phone Number
Sr Principal Payments and Billing Specialist
at
Gen
1 work email found
@toroaire.com
7 phones found area 925, 415, 626, 570, 323, and 650
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr Principal Payments and Billing Specialist
Location
San Francisco Bay Area, United States, United States
Company size
Who is Frank Jimenez? Overview
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Quick answer
Frank Jimenez is listed as Sr Principal Payments and Billing Specialist at Gen, a company with 3349 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at toroaire.com, phone signal with area code 925, 415, 626, 570, 323, 650, and a matched LinkedIn profile for Frank Jimenez.
Frank Jimenez previously worked as Product Manager, Retain Data and Machine Learning at Vindicia and Senior Product Manager, Commerce Platform at Evernote. Frank Jimenez holds Bachelor Of Business Administration - Bba, Marketing And Corporate Management from California State University - East Bay.
Company email context
Email format at Gen
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{first}@toroaire.com
86% confidence
AeroLeads found 1 current-domain work email signal for Frank Jimenez. Compare company email patterns before reaching out.
Profile bio
About Frank Jimenez
Outcomes-driven Product Manager with over a decade of experience in the SaaS, eCommerce, subscription, payments and customer retention landscape demonstrating increasing levels of seniority and responsibilities. A proven record of continued personal and professional growth while building strong relationships with internal teams and stakeholders and collaborating with customers and strategic partners. Highly skilled in Agile Product Management, Communication, Analytics, Subscription Models, SaaS Industry, Customer Retention, Payments Strategy, Fraud/Risk and Relationship Building.Outside of work you will find me volunteer coaching youth sports, preparing a homemade family meal or exploring a wilderness trail with a pack on my back.
Listed skills include E Commerce, Powerpoint, Customer Relations, Strategic Partnerships, and 43 others.
Current workplace
Frank Jimenez's current company
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Gen
12 roles · 20 years
Frank Jimenez work experience
A career timeline built from the work history available for this profile.
Product Manager, Retain Data And Machine Learning
CurrentSetting the direction and priorities for multiple scrum teams, ownership of the “Retain” product performance and improvements, utilizing data and machine learning to implement new product capabilities and strategies to increase the recovery rate of failed payments for our clients; ownership of the back-end data system and integration with the user portal.
Nov 2023 - Present
Senior Product Manager, Commerce Platform
Ownership of the Commerce platform for 25+ million paid user application; defined, planned, prioritized and executed on the roadmap to deliver exceptional user experiences that aligned with overall product strategy and company goals; analyzed and iterated on feature launches, designed tests to identify bugs for quick resolution and maintained a healthy.
Jun 2023 - Aug 2023
Product Manager, Commerce Platform
Responsible for Commerce near-term and long-term roadmap, ensuring releases delivered features that created value for users and in-turn for the company; developed a long-term strategy that reflected the goals of the company and addressed upcoming rules and regulations changes; created KPI’s to measure performance and set targetsGathered quantitative and.
Jan 2022 - May 2023
Sr Systems Analyst, Commerce
Responsible for maintaining daily operation of subscription/payment systems, overseeing internal billing microservice and integration with payment processors (Adyen / PayPal), app stores and subscription management software (Zuora)Maintained relationships with vendor partners, ensuring that all new integrations and features were scoped, documented and.
Jan 2021 - Dec 2021
Senior Manager, Customer Insight & Strategy
Created, led and guided the direction of the Customer Insight division for 100+ client company, managing two separate teams of analysts focusing on subscription strategies, failed payment recovery and chargebacks/risk.Worked with Tier 1 client to develop set of weekly reporting requirements and methodologies that replaced their internal data and reporting.
Jul 2019 - Jun 2020
Manager, Subscription Optimization & Retention
Led and grew the Revenue Optimization practice for innovative SaaS-based subscription billing and recurring payment recovery platform to ensure best-in-class financial performance for our clientsReporting directly to the SVP of Customer Success, worked closely with Customer Success Operations to identify and understand client needs and challenges.
Mar 2015 - Jun 2019
Senior Analyst, Subscriptions & Payments
Development and ownership of internal daily performance and risk monitor reporting structure for “Retain” product; Training of employees on how to properly use and gain insight from reports; Continuously add new features and improve performanceWrote custom SQL database queries to create client-specific recurring and one-off reports to deliver actionable.
Nov 2013 - Mar 2015
Senior Fraud & Chargeback Analyst, Online Payments
Worked with Product to develop and implement “Auto-Fight” feature for specified set of reason codes across client-base, increasing productivity of analysts by +20%Advocated for full access to all client CS platforms to assist in gathering compelling evidence to use in representment packages, increasing the average “Win Rate” by 15% for participating.
Jan 2013 - Oct 2013
Chargeback Analyst
Conducted detailed investigations of fraud claims to recover lost funds for clients and prevent future incidents; utilized social networking profiles and websites as investigative tools; developed and prepared detailed dispute packages that meet full compliance of card association guidelinesPrepared and presented quarterly and annual chargeback reviews.
Apr 2010 - Dec 2012
Research Analyst / Office Manager
Exphand, Inc.
Responsible for maintaining office operations for an early-stage startup, including ensuring proper local, state and federal business filings; Owned all bookkeeping and accounting processes with use of QuickBooksConducted detailed research and compiled reports on potential strategic partners and investors; Competition and market trends analysis for.
Oct 2007 - Mar 2010
Management Assistant
Trained, motivated and coached employees to promote and sell with appropriate phone handling skills and increased branch sales by facilitating the understanding of coverage, vehicles features/benefits, fuel options and additional equipmentResearched and Marketed to local businesses to expand customer base and maintain relationships with current business.
2006 - 2007
~1 yr
2 education records
Frank Jimenez education
Bachelor Of Business Administration - Bba, Marketing And Corporate Management
California State University - East Bay
Accounting And Business/Management
Diablo Valley College
FAQ
Frequently asked questions about Frank Jimenez
Quick answers generated from the profile data available on this page.
What company does Frank Jimenez work for?
Frank Jimenez works for Gen.
What is Frank Jimenez's role at Gen?
Frank Jimenez is listed as Sr Principal Payments and Billing Specialist at Gen.
What is Frank Jimenez's email address?
AeroLeads has found 1 work email signal at @toroaire.com for Frank Jimenez at Gen.
What is Frank Jimenez's phone number?
AeroLeads has found 7 phone signal(s) with area code 925, 415, 626, 570, 323, 650 for Frank Jimenez at Gen.
Where is Frank Jimenez based?
Frank Jimenez is based in San Francisco Bay Area, United States, United States while working with Gen.
What companies has Frank Jimenez worked for?
Frank Jimenez has worked for Gen, Vindicia, Evernote, Exphand, Inc., and Enterprise Rent-A-Car.
How can I contact Frank Jimenez?
You can use AeroLeads to view verified contact signals for Frank Jimenez at Gen, including work email, phone, and LinkedIn data when available.
What schools did Frank Jimenez attend?
Frank Jimenez holds Bachelor Of Business Administration - Bba, Marketing And Corporate Management from California State University - East Bay.
What skills is Frank Jimenez known for?
Frank Jimenez is listed with skills including E Commerce, Powerpoint, Customer Relations, Strategic Partnerships, Credit Cards, Payments, Product Requirements, and Account Management.
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