Juan Jiménez Email & Phone Number

• Primarily responsible for processing case inquiries from small business owners, providing assistance and solutions to applicants according to program criteria and requirements• Tracking and analyzing inquiry requests; providing a problem-solving response, flagging and escalating as per requirements criteria• Used case-working platforms including TPON and PowerBI on a daily basis, managing a variety of resources to accurately assess applications. Jointly used Outlook and Excel to communicate with applicants, filing correspondence, and coordinating efforts with team members following due process.

Hamilton, Ontario, Canada

Assisting in the execution of the Pivot 2020 research program through activities such as: Performing local community interviews, collecting data about Hamilton, helping to communicate on social media, and helping to communicate opportunities for the city to improve post-COVID 19.

Lima Province, Peru

• Reporting of the National Meeting DIALOGUEMOS; for Peru in Action Against Climate Change including; data collection (participation, methodology, background), analysis, and synthesis. • This event was developed in coordination with the Ministry of the Environment (MINAM), and the Ministry of Women and Vulnerable Populations (MIMP).

Miraflores District, Lima Region, Peru

• Development, coordination and report of workshops including; the Regional Meeting of Adolescents for Climate Action in Loreto and Dialoguemos: for Peru's Action on Climate Change with youth• Research and advocacy on the impact of climate change on children's rights and national and regional policy related to the subject• Support the development of alliances with stakeholders for the development of initiatives,• Compilation and management of document repository related to Climate Change impact on Children rights including evidence and national policy.

Guayaquil, Ecuador

• Coordinated the 2017 Meeting of Community Referents in the planning, execution and evaluation of work strategies with communities and volunteers• Ensuring compliance with the processes necessary for the construction of participatory and community action plans in the communities• Developed systematization of the action plans by training and providing tools needed for volunteer and community leaders

Hamilton,On Canada

• Developed and delivered two full weeks of an arts-themed camp for 72 children, participating in coordination with core, voluntary and operational teams• Improved the organizational system for the camp, ensuring the administration of operations• Organized activities, special guests, and field visits daily, contacting key people and reaching agreements, schedules, and programs• Promoted and organized one-day camps in addition to the main camp

• Delivered the pertinent files to each office for the proper procedure of the courts• Provided support to co-workers on various tasks including; Retrieval, preparation, and distribution of files through the Integrated Courts Offense Network (ICON), which resulted in the efficiency of operations• Ensured the organization and filing of documents in a timely manner for the team's ease and use

Honours Degree, International Development

Inovacion Social

French Immersion

(Intermediate Level) - Underwent a five-week french immersion with the Explore program with the objective of improving my language skills.

Media Bridge

Concepts: Studio Room Control and Radio Operations

Social Sciences Bridge

Concepts: Developmental Psychology, Technology and Social Issues