Magaly Jimenez Email & Phone Number

New York, Ny, Us

New York, United States

Queens, New York, United States

Liaison between school psychologist and parents with special education evaluation process. Assist the school psychologist with clerical duties such as answer phone calls, take messages, managing the psychologist calendar, securing student's file. Coordinate with educators and independent for IEP meetings.

Queens, New York, United States

Managed after school and summer camp registrations. Supervised student transition to and from the program to maintain student safety. Managed office supplies. Interacted with families.

Queens, New York, United States

Created a safe, positive and fun atmosphere for children. Motivated and encouraged students to participate in school activities. Created educational lesson plans for age appropriate children. Maintained an organized classroom for the safety of children. Adapted to recurring changes of Department of Education and the COVID-19 guidelines.

New York, New York

Managed guest reservations, room inventory, hotel forecast, and room upsells. Immediately resolved guest issues by coordinating with hotel staff and improved guest satisfaction. Responsible for creating an Amenity program for guests. Supported Front Office Manager and served as a liaison between Sales and Housekeeping departments.

New York, New York

Friendly and welcoming check in and check out process. Handled email correspondence and answered phone calls of three lines. Enrolled new guests to Hilton Honors Loyalty Program. Resolved and followed up with guests' issues. Communicated with housekeeping for guest requests. Collected method of payment including large amounts of cash handling.

Brooklyn, New York, United States

Supervised all functions of the Front Office based on hotel standards. Maintained positive and supportive demeanor for all guests and staff. Knowledge of hotel services, features and room types. Maintained work space clean and organized including lobby area. Managed all third party bookings. Trained new hires in front desk duties. Verified and balanced cash drawers to $500 at the beginning and end of each shift.

Brooklyn

Greeted new and returning guests. Provided a welcoming and quick check in and check out process. Communicated with housekeeping guests requests. Collected payment of guest rooms and incidentals by cash and credit card. Immediately resolved guests' issues. Assisted guests with directions and recommendations of local activities, restaurants and entertainment.