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District/ Area Manager / Client Success Manager / Account Development Manager with over 10 years of experience in aesthetics, wellness, and luxury goods. Email: marajdg@gmail.comwww.linkedin.com/in/jimenezmaraOver the past years, I have consistently exceeded company expectations while working at SmileDirectClub. I am passionate about delivering exceptional customer service, which is reflected in both my business results and the long-lasting relationships I have built with our clients, both internal and external.In my management career, and as an Account Development Manager I have been responsible for overseeing all day-to-day operations, ensuring compliance with health and client satisfaction, addressing a wide range of customer inquiries, and measuring staff performance against established targets.I have built a multicultural team, developed retention and objective plans for both stores and clients, and established a strong and productive organization through selective hiring, training, and ongoing relationship development.CORE COMPETENCIES: Business development Sales StrategyBusiness planning Sales Training Sales Management New customers acquisition Business Relationships Delegation skills Strategic planning abilities Hiring, training & developmentCollaboration & and motivation skills Brand management Analysis skills Team leadershipStrong communication skillsGood people skillsACCOMPLISHMENTS:- Worked in the company's expansions opening new locations in Los Angeles & and the Texas markets, for SmileDirectClub and Milan Laser Hair removal. -Achieved sales goal penetration consistently over the year.-During my career with COACH, I received the Mentor and Leadership award for 4 consecutive years taking my career to multiple promotions.Contact me at marajdg@gmail.com for any District / Area / Client Success Management position.www.linkedin.com/in/jimenezmara
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Retail District DirectorChevignon UsHouston, Tx, Us -
Business Development ManagerOvme Aesthetics Aug 2024 - PresentAtlanta, Ga, Us -
Account Development ManagerSmiledirectclub Jan 2023 - Jan 2024Nashville, Tn, UsAs the main point of contact, I manage all customer accounts. I make sure to establish and maintain strong, lasting relationships with clients. I negotiate contracts and agreements to maximize profits. I also work to build trusted relationships with key accounts and customer stakeholders, providing them with valuable advice. I am an overachiever, knowledgeable, solution-oriented, and a collaborative team player.I am responsible for keeping both internal and external stakeholders updated on the progress of monthly and quarterly initiatives. Additionally, I work to develop new business with existing clients and identify areas for improvement to meet sales quotas. I forecast and track key account metrics, such as quarterly sales results and annual forecasts, and prepare reports on account status. Collaborating with the operations and sales team, I identify and grow opportunities within my territory and assist with challenging client requests or issue escalations as needed.I have a proven track record in this role as an Account Manager, Area Sales Manager, Client Success Manager, District Sales Manager, and Trainer. I am skilled at communicating, presenting, and influencing key stakeholders at all levels of an organization. I have experience with CRM software, including Salesforce and MS Office. I am committed to delivering client-focused solutions to meet their needs and can juggle multiple account management projects while maintaining sharp attention to detail. I possess excellent listening, negotiation, and presentation skills, both verbally and in writing.- Managing over 50+ accounts. -Responsible for overseeing employee development, training, and engagement while supporting company initiatives. Ensuring optimal product training through train-the-trainer programs. -
Client Success ManagerSmiledirectclub Nov 2021 - Jan 2023Nashville, Tn, UsSmileDirectClub is an international oral care leader that exists to help more people realize the life-changing potential of their smiles. We’re the creators of the first tele dentistry platform for teeth straightening, now also offered directly via dentists’ and orthodontists’ offices. With our cutting-edge technology and vertically integrated model, we are revolutionizing the oral care industry, offering consumers the ability to get clinically safe and effective treatment but without the 3x markup. We’re headquartered in Nashville, Tennessee, and operate in the U.S., Canada, Australia, New Zealand, United Kingdom, Ireland, Germany, Austria, Hong Kong, Spain, Singapore, and Mexico.-Responsible for B2B products in the Houston / Dallas territory.-Actively building and developing strong client relationships.-Strong communication and people skills.-Achieving and surpassing consistently Company goal/quota expectations while managing time wisely, planning and developing strategies targeting company goals.-Responsible for the overall onboarding, training, and ongoing development. (Virtual or in-person)
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District ManagerMilan Laser Hair Removal Dec 2020 - Oct 2021Omaha, Ne, UsLeading company vision with the clinic's expansion into the Houston, TX market, and Arizona. Mentor, train, and develop Clinic Managers in consultative sales. Responsible for the overall business growth, conversion improvement & upsell penetration. -
Area ManagerSmiledirectclub Feb 2018 - Dec 2020Nashville, Tn, Us-A highly experienced professional who possesses the required skills driving business to surpass company expectations. the know-how needed to inspire, lead, develop, and motivate Managers and teams. Thereby helping them to achieve outstanding results through passion, innovation, and support. -Strategic contributor leading 12 locations in the Houston and Valley market, including coaching, recognition, disciplinary action, and performance evaluations.-HR hiring, training, and team development. -Improved district performance having all shop locations delivering & surpassing company expectations, also increasing productivity vs LY. Houston area is consistently delivering results landing in the top 5 districts out 12 in the region. -Execute performance goals, utilize performance measurement tools, and execute a consistent performance management process.-Provide guidance, development, and training to Shop leaders.-Conducts regular meetings (individual & group) with Shop Leaders to establish goals, review performance & provide organized communications.-Strong interpersonal skills; Self-confidence and communications.-Manage human resources functions within a 40 to 50 team members in the district. -Tracked HR issues, improved retention by training, developing, work in re-integration, conflict solution, and assisting managers with people issues.
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Store ManagerCoach Aug 2009 - Jan 2018New York, Ny, Us-Having overall accountability for growing sales and profitability throughout each area of the flagship store.-Managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent customer service.-Driving and maximizing the sales and profitability of the store to achieve growth.-Monitoring and review staff and store performance on a monthly, quarterly & yearly basis.-Recruiting, hiring, training, supervising, and appraising staff.-Managed control inventory, organized, efficiently conducting monthly, and quarterly audits. -
District Sales ManagerAvon Apr 2007 - Mar 2009Northampton, Gb-Implement field strategy to achieve direct selling.-Recruited, hiring, trained, and motivated leaders.-Controlled administrative budget for a million-dollar sales district.-Grow and sustain profitable sales by meeting sales planes.-Developing a multi-cultural team, including Retention and Objectives for the leadership team within their District.-In addition, building a strong productive organization through selective recruitment, training, and ongoing development.-Possessing an unwavering commitment to the motivation, training, and personal development of my staff, I can motivate any team by developing their talents and opening the door to new opportunities for them.
Mara Jimenez Skills
Mara Jimenez Education Details
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CedaFashion/Apparel Design -
UtbeMaster Aesthetician/Esthetician
Frequently Asked Questions about Mara Jimenez
What company does Mara Jimenez work for?
Mara Jimenez works for Chevignon Us
What is Mara Jimenez's role at the current company?
Mara Jimenez's current role is Retail District Director.
What is Mara Jimenez's email address?
Mara Jimenez's email address is ma****@****ser.com
What is Mara Jimenez's direct phone number?
Mara Jimenez's direct phone number is +131059*****
What schools did Mara Jimenez attend?
Mara Jimenez attended Ceda, Utbe.
What skills is Mara Jimenez known for?
Mara Jimenez has skills like Merchandising, Retail, Sales, Fashion, Visual Merchandising, Store Management, Customer Service, Retail Sales, Inventory Management, Driving Results, Store Operations, Loss Prevention.
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