Maricela Jimenez Email & Phone Number

Chatsworth, Georgia, United States

BANK OZK Little Rock, ARInstructional Designer 2022 – PresentPromoted multiple times during tenure due to outstanding performance. Currently executing design and delivery strategy within 360-degree instructional development function. Continuously analyzing training needs, collaborating with subject matter experts, and applying instructional design principles to deliver impactful learning solutions. Leading the creation and optimization of high-ROI performance support resources, including instructional videos, reference guides, interactive FAQs, and immersive software experiences. Facilitating seamless integration of LMS to enhance the training experience.

Chatsworth, Georgia, United States

Learning Management Systems Strategic Planning 2019 – 2022Promoted to lead the development and execution of strategic plans for the implementation and optimization of LMS to support organizational learning goals. Led cross-functional teams to enhance LMS functionality, ensuring seamless integration with other technologies. Worked across business units to identify, isolate, and resolve training issues.

Chatsworth, Georgia, United States

Learning Delivery – Sales Facilitator 2016 – 2019Facilitated sales training programs, equipping sales teams with the skills and knowledge needed to achieve performance targets. Designed and delivered engaging instructional content, including workshops, e-learning modules, and interactive training sessions. Collaborated with sales leaders to identify training needs and develop customized learning solutions.

Chatsworth, Georgia, United States

Additional Leadership Roles 2004 – 2016 Promoted through multiple leadership roles throughout Community & Southern Bank (acquired by Bank OZK) and Gilmer County Bank (acquired by Community & Southern Bank). Developed and implemented sales strategies and performance improvement plans. Monitored and analyzed sales metrics to identify areas for improvement and ensure targets were met. Facilitated workshops and training sessions to enhance team knowledge and skills. Collaborated with branch managers to support staff development and ensure consistent application of best practices.