Shawna Jimenez Email & Phone Number

Kennewick, Wa, Us

Irvine, California, United States

Chino, Ca

Chino, Ca

Richland/Kennewick/Pasco, Washington Area

•Obtain detailed assignment information from customers and utilized it to provide effective customer service•Interview and test applicants to evaluate their qualifications for assignments•Help fill customer work orders with qualified associates•Monitor associate attendance and performance using the phone, email, and text •Coach and counsel associates to ensure quality performance and job satisfaction•Client and Associate satisfaction•Recruit associates to form a pool of applicants•Networking to find new candidates for various positions•Maintain customer and associate records to ensure completeness and accuracy•Complete hiring process from beginning to end. Including background checks, and administering drug screening•Client relations to ensure happiness and open more opportunities for new orders•Associate relations to maintain job satisfaction, and to full-fill associate employment needs.•As part of an office with 2 satellite locations, I fill in where help is needed

Richland/Kennewick/Pasco, Washington Area

•Customer Service support•Provide support to Sales department•Provide soft support to current customers•Check inventory purchase orders to match in QuickBooks & Notions•Check inventory purchase orders to match warehouse documents•Inventory control & management•Receive orders from Sales via Wordpress•Send estimates, & invoices to customers•Collect payments from open invoices•Send shipping releases to warehouse/customers•Record payments and confirm deposits (on spreadsheet/QuickBooks)•Monitor expenses from incoming invoices out of the norm•Maintain Dealer & Salespersons list (Names, Mailing addresses, & phone numbers)•Manage incoming and outgoing mail•Bookkeeping Support: Cross trained in QuickBooks, as a second pair of eyes to ensure accuracy and acknowledge discrepancies. •In constant contact with shipping companies tracking orders•Soft sales•Maintained a professional relationship with dealers to ensure a positive experience and repetitive orders.

Richland/Kennewick/Pasco, Washington Area

•Obtained detailed assignment information from customers and utilized it to provide effective customer service•Interviewed and test applicants to evaluate their qualifications for assignments•Filled customer work orders with qualified associates•Monitored associate attendance and performance using the phone, email, and text •Coached and counsel associates to ensure quality performance and job satisfaction•Customer and Associate satisfaction•Recruit associates to form pools of applicants•Networking to find new candidates for various positions•Maintained customer and associate record to ensure completeness and accuracy•Complete hiring process from beginning to end. Including background checks, and administering drug screening•Client relations to ensure happiness and open more opportunities for new orders•Associate relations to maintain job satisfaction, and to full-fill associate employment needs.

Tri-Cities

•Answered and routed incoming calls and delivered to appropriate staff.•Typed and created documents into databases including; Work, Excel, and Access.•Assisted with year-end file reorganization•Managed multiple projects, paying close attention to deadlines and changing priorities•Applied labels per company standards and ensured 100 percent accuracy.•Provided quality checks to products in accordance with company’s regulations.•Entered sensitive patient information into medical information systems.•Completed hiring process for new candidates, and returning employees.•Networking to find new candidates for various open positions•Followed compliance guidelines•Dabbled in Salesforce and other applications and necessary•Minimal experience in QuickBooks (AR/AP, Payroll)

Richland/Kennewick/Pasco, Washington Area

Richland/Kennewick/Pasco, Washington Area

Associate Of Arts And Sciences (A.A.S.), Business Administration And Management, General

Activities and Societies: n/a

Certified, Business Administration And Management, General

Activities and Societies: n/a

Diploma, General/Business

Activities and Societies: FBLA, Pep Club, Concert/Marching Band

In Process, General

Activities and Societies: Concert Band, Marching Band: Pasadena Rose Bowl Parade