• Manage changes in business structures, procedures, processes, and resource utilization. • Create, execute, and capitalize on a new business line (ADTEK). • Design and implement a communication strategy focused on employer branding for talent attraction. • Generate monthly payroll reports (unionized, non-unionized, freelance). • Manage Human Capital reports for decision-making and drive continuous improvement. • Create and manage SLAs for team training in consulting. • Develop recruitment and talent retention strategies. • Design and implement Pre-Onboarding and Onboarding processes. • Promote organizational culture and coordinate remote teams to ensure cohesion in achieving objectives.

• Redesign support processes to enhance efficiency in administrative and operational processes.• Design SOPs (Standard Operating Procedures) for the administrative area. • Analyze and generate HR reports for decision-making. • Digitalize and migrate administrative and operational data to the cloud (Drive). • Create training materials and variable compensation schemes. • Define job positions and job leveling based on their contribution (salary tables, pay bands). • Align and create the corporate governance of the company with the expected growth. • Create and manage agreements with educational institutions and a scholarship program.• Implement time management strategies to optimize resources.

Ensure human resources operations associated with general responsibilities (compensation practices, talent acquisition, improvement and construction of human resources processes, execution and coordination of onboarding and offboarding of the workforce in accordance with company policies.)

• To provide personalized customer service. • Arousing customer interest in the master degree programs offered by the organization.• Manage the calendar of the coordinators.• Coordinate & manage the Hubspot platform.